NT
Natasha T
Active since Dec 2015
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
PAXI Worst courier service in SA
Takes them a month to send a parcel from Pep Eastgate to Pep in Melville. Which is not even 20 minutes drive apart from each other. When stores close the entire process starts again and the sender does not get informed. Rather use other courier services like PUDO takes them only 2 days to get a parcel from Jhb to Cape Town. And only R10 more expensive. When you phone PAXI customer support all they tell you oh well that is how the system works. Your system is broken and it does not work and if you don't have any issue with unhappy customers then you should not be in the courier business
0 replies
7 months ago
Given Chauke provided fast effective service via the what's app channel
Given Chauke provided fast effective service via the what's app channel. With no hesitation or hiccups
53 replies
14 months ago
Withdrawing Funds takes FOREVER because of incompetency at Stanlib withdrawal Department
I gave instructions to have my investment paid to me in the middle of January 2025, after Stanlib has blamed SARS for the delay, I found out that it is actually Stanlib and their staff members that is not capable to send the correct tax directive request through to SARS, they have now send the tax directive four times, although we have involved Head of Departments, nothing has really happened. Now awaiting the new tax directive again. Not sure why my Advisor decided to place my funds with Stanlib in the first place because getting your funds from them seems to be an issue and a half.
53 replies
17 months ago
They are always will...
They are always willing to assist and review premiums
56 replies
19 months ago
Always efficient and friendly
Always efficient and friendly. Just the fact that if you have just spoken to someone and answered all the questions, and they transfer you to someone else and you have to repeat all the questions
53 replies
19 months ago
Dotsure Great Service
What an awesome friendly and professional experience I had with Bernadine. I have signed up my 4 furi kids and believe that this will be a wonderful experience going forward as well
53 replies
19 months ago
SNATCHER ONLINE - NO RESPONSE - NO DELIVERY
I ordered and paid for items on Snatcher Online, 20th August, I have tried to contact the Company but the telephone number does not exist. I have also tried to send messages via the website but have had no response to date. According to their structures I should have received my goods already but it is still in the processing stage, no one is giving any feedback. I have bought from Snatcher before and the services was good but now it seems something is really wrong.
0 replies
126 months ago
THANK YOU
I Just want to take this opportunity to say thank you to Charissa Van Rooyen in the Call Centre for existing policies. I always try to get through to her because she is always helpful and goes the extra mile to assist me. I have dealt with many of the other Call Centre Agents and none as efficient, helpful and friendly as Charissa. She is an asset to your Company and from my side if it was not for Charissa I would have changed from Insurance Companies already. When the DQ-Track was installed in my First car there was various issues that was not working that was working prior to installation, Charissa and myself brought this up with your DQ-Track Department and the guy I spoke to (I am very angry that I did not take his Name that day) told me so \What must he do about it"- I was shocked to say the least...<br> <br> Thank you Charissa for always going the extra mile and trying to assist were you can. You are an asset to your Company and if more of those Call Centre Agents can learn from you"
75 replies
Review Distribution
5 Star
5 (55.55555555555556%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
2 (22.22222222222222%)