Active since Dec 2015
I have recently completed a Level 3 certificate course with The TEFL Academy (TTA) and can honestly say that they have exceeded my expectations. Before I joined the course in November 2024, I did some extensive research on different TEFL institutions and found TTA to be the real deal. I appreciated that the certificate course included a history of TEFL and offered a bonus lesson on AI and ESL. This shows that TTA stays current and adopts a progressive approach. What I loved about the course is that it is completely online, which gives one more flexibility, especially as I work full-time. The units were structured in a very easy-to-understand way, and each lesson built on top of the previous one. Even though the lessons were easy to understand, they still challenged my brain and were of high value. The course instructors provided me with detailed feedback on both of my assignments so that I am not left in the dark as to what is expected of me and so that I can improve in areas that require it. TTA provided me with a good foundation, and I cannot wait to use the knowledge I obtained during the past 5 months. I highly recommend TTA and look forward to exploring more courses with them.
We made use of this business late last year. They are knowledgeable, professional, and well-priced. No job is too big or too small for them and Marius went the extra mile to provide us with good quality service and left us very happy. I highly recommend them and will definitely make use of them again.
We are very pleased with the workmanship and professionalism displayed by Ian and his team. They were punctual and did an amazing job installing our patio's isoboard ceiling. We will make use of them again in the future.
I am at wits end with Absa Bank Insurance and ITU Assist. I logged a geyser insurance claim on 26 January 2023 and spoke to Sishoko who then told me that a plumber would make contact with me. Brian, who represented ITU Assist, then contacted me and we set up an appointment for him to inspect the geyser on Friday, 27 January 2023. He inspected the geyser and informed me that there is a leak and that he will write a report for Absa. Absa would then make contact with me with the plan of action and if I should accept the report we (Brian and I) would then set up an appointment. On 2 February I followed up with Absa after receiving an SMS that my case was assigned to Sheila Courtney Ramphoko with number 086 010 0876. I eventually spoke to Julia as Sheila was not available and she told me that ITU Assist would contact me. On 3 February I spoke to Zanele and to Johan from ITU Assist who informed me that the element, thermostat and valve of my geyser needed to be replaced and that I would have to pay R500 in excess. Goodman (also of ITU Assist) then contacted me on the same day at 17h10 telling me that Brian told him that the geyser needed to be replaced. Brian then contacted me and apologised for the mix-up, but the geyser needed to, indeed, be replaced. As it was on a Friday afternoon and I had things to do, I then told Goodman that I would contact them the following week to set up an appointment. On 6 February I contacted ITU Assist and couldn't get hold of them. I then followed up with Absa again, but no joy. On 17 February I contacted ITU Assist and spoke to Martha, who said I should speak to Johan (manager) and then tried to get hold of Brian and Goodman...in fact, all the numbers that I had and I couldn't any reply. I only spoke to Martha at ITU who could not help me. I phoned again on 24 February, 3 March and 31 March. It is really frustrating, because I am at work and we were in our bussiet season of the year and I had to spend my time explaining the same story to different agents over and over again. The last agent that I spoke to on 31 March assured me that he would send a message to ITU Assist and then also follow up with me himself, which he NEVER did. , I have even given Absa an alternative number to give to ITU assist as they claim that they cannot get hold of me at times...yet they never leave a message for me to call them back and when I do try and call them back I also struggle to get hold of them. It's the 17th of April...almost 3 months that we have to live with boiling water in a kettle to wash and to wash the dishes because our geyser is not working. Why is Absa still making use of ITU Assist? There are so many Hello Peter complaints concerning ITU Assist, but Absa just carries on making use of them.
I just want to thank Bheki Sebegoe for responding so professionally and patiently when I logged a call to Miway this morning for roadside assistance due to my flat tyre. He was very effecient and within minutes Leonardus was dispatched to take care of my flat tyre. I was kept up to date via text messages and the roadside assistance guy, Leonardus , also phoned me. After the job was complete, Bheki followed up with a phone call to ensure that everything was indeed taken care of. It's good to know that if I had been stranded somewhere else and not at a busy, public place that I was this morning, Miway would have acted so quickly and this makes me feel safe. Thank you once again, Bheki for keeping up the Miway values.
On 9 November an email was sent to state that my payment was allocated. WHY ARE WE RECEIVING ANOTHER BENEFITS SUSPENDED EMAIL TODAY??????.
I decided to have my ecdsl line disconnected and go with fibre. I contacted Buzybuy based on Facebook reviews and recommendations I received from a few people. The application process as well as the installation and connection were pleasurable experiences. Danielle was efficient in providing me with the necessary paperwork and when I became a bit anxious, because I thought I was going to sit without connection, working from home, the installation team came a few days before my ecdsl line was disconnected. Willie came to do the connection and was just as efficient and sorted out everything quickly. So far I haven't had any issues with my fibre connection during my first month. Everything seems A for away :)
I booked my vehicle in for its annual service at the beginning of this month. The service that I get from Toyota Capegate has always been top notch. This time around was no different. I dealt with Thando Ngesman who displayed professionalism throughout. She portrayed the passion she has for her job and her clients through her friendliness. She kept me up to date on the progress of my vehicle and delivered on her word. It was a pleasure dealing with her. Although it was an express service, Toyota still washed my vehicle. They still play their part in saving water by continuing to use grey water. I was happy to see that they have the necessary Covid19 protocols in place as well. The security at the gate took our temperature and sanitised our hands and when we came from across the road after our hour was up, he sanitised our hands again. Thank you, Motus Toyota Capegate.
We have had the most wonderful experience at Club Mykonos a week ago. It was our second time visiting the resort and their standard of professionalism is still the same, if not better, as we experienced before. They surprised us with a bottle of bubbly and chocolate with a postcard, wishing me a happy birthday and an enjoyable stay. COVID-19 Protocols were adhered to from the onset. Also, when we had an issue with out television, maintenance was dispatched within minutes, followed up with a courtesy call. The staff was very friendly and the fellow holidaymakers as well. Everywhere we walked people were greeting and you could see the smile in their eyes (due to wearing masks). I came to the conclusion that everyone seemed happy, because they were in a happy place and being treated like they are number 1. I am sure to recommend Club Mykonos to others and I am already saving up for our next stay there :))
THIS HAS BECOME A MONTHLY OCCURENCE NOW,! SOMEBODY IS NOT DOING THEIR JOB PROPERLY AT CREDIT CONTROL. I HAVE MADE PAYMENT ON THE 27TH AND RECEIVED CONFIRMATION THAT PAYMENT HAS BEEN ALLOCATED, BUT STILL THE MEMBERSHIP GETS SUSPENDED!!!!! WE ARE TREATED LIKE PEOPLE THAT DON'T CARE ABOUT PAYING THEIR DUES, WHILE ALL THE TIME WE ARE REGULAR PAYERS!! WHAT IF MEDICAL CARE IS NEEDED TODAY AND THE MEMBERSHIP IS SUSPENDED AND WE ARE GIVEN THE RUNAROUND??
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