MP
MICHAEL P
Active since Dec 2015
24
Reviews
0
Industries
Reviews
24 reviews15 months ago
DISTRICT WATCH- EXPENSIVE FEES AND NO SAFETY/PROTECTION
I recently went overseas for two months,,entrusting the safety of my home to the DISTRICT WATCH who I have paid expensive fees for a number of years. Unbeknownst to me, I had a power outage at my home one week into my trip. My alarm service accordingly was shut down, as was my entire house. I was never informed, loosing thousands in frozen food in my refrigerator/freezer, as well as some of my electrical equipment. My car was on a “trickle charger” which, when the electricity went off, the current reverses and the new battery seized and could not be recharged. The first thing I did on my return was to cancel District Watch. I kindly requested that a supervisor call me- THEY NEVER DID. Had someone had so much as the courtesy to respect my request, this review would not have been necessary., If you think your house is safe when your away SND pay for the “service” (sic) of DISTRICT WATCH, think again. Imagine if my home was broken into! Watch the excuses they would come up with. BUYER BEWARE. While the owners of DW can give all excuses for the above, I can merely discuss my experience. At this point, the damage is done, I addressed my loss, and will not (now) talk to anyone from DUSTRICT WATCH.,
0 replies
15 months ago
MOMENTUM CHRONIC HEALTH CARE NOTHING FOR ITS CLIENTS WHO PAY GOOD MONEY FOR NO SERVICE.
With many of its patients depending on a drug which has nationally been out of stock for weeks (Jalramet 850/50) the wealthy executives of Momentum Chronic Department have done absolutely nothing (zilch, nada, zero) to even address this problem. If a patient and/or their pharmacist attempts an equivalent substitute, Momentum’s computers reject outright this substitution. This deliberate act of incompetence, indifference and no planning saves the medical fund millions and subjects its diabetic patents to “stick it”. Momentum, knowing this nationwide shortage could set their computers to accept many reasonable alternatives, but instead leave the patients stranded. What are we paying for. This is NOT ROCKET SCIENCE- but close to a no brainer. Why does Momentum make it impossible for its customers to receive the service and medications that they need, paid for and expect?
53 replies
18 months ago
Very frustrating feedback system for Turkish Sirways
When I attempted to correct a departure date regarding an online booking, I cancelled and restarted. The original booking, made one minute before the second, was not fully refunded. The only way to address this is on a very frustrating online “feedback”. Turkish Airlines did not read my feedback, and fired out a response that “since I received a refund, my concern was addressed”. When I sent my second query, they responded that they do not change any previously made refunds. Fortunately, my credit card company (Chase Sapphire Reserve) immediately resolved my query, and I received a full refund- no thanks to the faceless online booking department. Unfortunately, this reflects poorly on those Turkish Airline employees who give a great service.
0 replies
29 months ago
TAKEALOT ACCEPTS NO EMAILS
Today, I received a WhatsApp from a person alleging to be an employee of Takealot,com. Clearly, if this is an employee, it is a clear violation of company policy as well as the POPI Act. I tried to find an email address for ANYONE at Takelot - and there is non at all. I went into a CONTACT US form in Takealot, with an immediate response that the email address no longer accepts any messages. I then went throuhg a third party agency which I located in the fine print on Takealot website, and lodged my concern - with a request for a response from Mr Johannes Burger, the corporate attorney. Very strange that even his hides behind anonymity. Making it so difficult to contact via email is poor service delivery.
0 replies
32 months ago
MOMENTUM HEALTHCARE'S LIES CONTINUE, UNABATED.....
Dippy Debbie, the cyber-responder, rep**** that "they were looking into my complaint" and a "consultant" (sic) would get back. A predicted lie, and further evidence of the incompetence and dishonesty of this company. And they paid for this *******, nagal! My true feelings, unfortunately, would be removed from this platform. Isn't it a pity the way these bullies and greedsters treat their customers on a regular basis - and get paid. My chronic meds have STILL not been delivered, and I have not had the courtesy of a promised reply. Then, in spite of deducting money from my account, they will insist on reems of paper and hours of admin time to get it back. Some people are unable to fight back, and must take this abuse with no possibility of challenge. I am sure a breach of contract civil suit by enough persons would force them (Momentum) to give their customers the respect and dignity they deserve - after all, we are all paying hard earned cash for this abuse. And they say the government is ***********! Try reaching Toni Van Den Bergh, its CEO - he/she is unreachable/untouchable - counting their money in their ivory towers. What will "Debbie" have stored on her canned responses, say to defend this indefensible behaviour.
261 replies
32 months ago
Momentum Rots- Total indifference
Momentum Medical Aid - Chronic medicines closed for 96 hours for "System Maintenance". Anyone with this insurance was unable to obtain their chronic prescriptions from September 8-11. It could only be resolved on Monday. Since I leave for overseas tomorrow for three weeks, I am unable to wait until Monday, and had to pay out of pocket. MOMENTUM GAVE ITS CUSTOMES NO WARNING. It will be interesting to see how long, and with how many emails, Momentum and its Carousel of ******XX will take to refund me. Disgraceful, unprofessional and infuriating.
131 replies
41 months ago
Charlatan Attoneys Par Excellence
Received threatening SMS from this “den” of attorneys on a feeding frenzy regarding an unpaid MWEB account. These charlatans never vetoed facts of their statement - just chomping at the bits and salivating for they commission they were hoping to devour. I gave them a two pronged statement- they were incorrect AND to cease and desist from their unprofessional behaviour. THEY WERE WRONG. This did not stop them from continuing. A complaint to the Legal Practice Council might force them to do some legitimate work before they spew their venom. They chose the wrong victim.
0 replies
43 months ago
SkyNet's AWFUL service, NO TRANSPERANCY. An Extension of Government Corruption.
Disgraceful no matter how you view it. Received an SMS that my car registration was "out for delivery" at 8:30 this morning. I quickly replied that I will not be at home, and to please contact me. I was NEVER contacted. Nor was a phone number available for Cape Town. I attempted to call the office when I returned from work, at at 4:55 pm, the phone lines were already turned off. The tracking has never been revised. It is now 9:00 pm - no word, no contact, no tracking update. How does this business survive. With an average star rating of 2.4 - obviously, I am not the only disgusted customer. Unfortunately, I had no choice - this is probably a government tender / contract - need I say more?
133 replies
44 months ago
Apple Stores - Carousel of Idiots
In reading the reviews of Apple iStores, I note that Apple has NEVER replied. Not contesting these comments indicates to me that all are 100%. That said, I have an Apple 8 iPhone, and am American - bringing my phone with me to South Africa. I purchased it at Best Buy in NYC. After 4 years, I needed a new battery. W ent to Tyger Valley store to get an on site replacement, explaining that I purchased the phone in the USA. The consultant there said they do not perform at that store, I must go to Canal Walk, and he booked me an appointment there and then for the next morning. I had told the consults at both stores that I attempted a battery change in Turkey, and that they would not do anything if the phone was not purchased in Turkey. They agreed it was "terrible". When I got to Canal Walk, after banging in my phone details, the consultant informed me they WOULD NOT HELP ME. At least Turkey, they told me up front . The consultants with their collective stupidity sent me all over the province then dropped the bomb. What the "F" does one do with his iPhone in South Africa - this is customer disservice and insult at its best (or worst). And they do it with a smile, adding insult to injury
0 replies
49 months ago
Momentum Health's Toni Van Den Berg Caught in a Lie about FLU SHOTS
Momentum Health claims (I have cut and pasted) regarding the FLU SHOT "We would like to encourage you to make use of this FREE preventative benefit. The attached document provides more information regarding the vaccine." Toni Van Den Berg, its CEO, makes this statement by signing the letter.. The only problem, TONI VAN DEN BERG is lying (surprise, surprise) Not even in the attached document is it stated "ONLY CERTAIN PHARMACIES HAVE NO CO-PAYMENT". If you go to Pic and Pay or Checkers, you will definitely pay. (Doesn't FREE mean you pay nothing????) No honesty, no transparency, Just smoke and mirrors. Unfortunately, there is no fine print that specifies "you must pay out of pocket in many/most circumstances". Momentum gets an F - (for FAIL) by lying and assuming all its members and providers (who pay these criminal humongous corporate salaries)are stupid. Then, try accessing Momentum's WhatsApp line - manned by a carousel of idiots and sycophants, who go support these lies with double-talk. Try getting hold of Toni Van Den Bergs email - (you will not). She (or he, not sure of gender of Toni) signed the attachment. The reason I resorted to hellopeter is that I was promised by a call centre specialist that her supervisor would return my call. Predictable, after 24 hours, no one from Momentum has called.
148 replies
Review Distribution
5 Star
3 (12.5%)
4 Star
0 (0%)
3 Star
1 (4.166666666666667%)
2 Star
0 (0%)
1 Star
20 (83.33333333333333%)