Active since Dec 2015
I recently moved from FNB to Discovery and I believe it was the biggest mistake. You only get rewarded for spending on credit card. The transactional account is just there for debit orders. I can't believe the nonsense I heard today. The grass is not always greener on the other side I'm sorry FNB but I'm coming back
Good experience with driver Hlulani Mathebula from Emahlaleni the 2nd time I'm dealing with him he first delivered my discovery credit card and now my MTN device at Eskompark. He always calls before hand and I have never had any issues with him. He is keeping the company name flying high.
Worst ISP ever I've honestly tried to be patient with them but they have no regard for customer service or resolving tickets. I've logged ticket SST802190 with finance on 26th September 2025 and today's date is 11 November, going on almost 2 months. They billed me incorrectly for a line that wasn't installed and now to get credit back on my subscription is next to impossible. I'm going to get the ombudsman involved and scorpion legal if I'm not credited back by end of the month. This is slowly but surely turning into a crime.
I just want to praise the service I received from Patricia Mapiletsa from billing, I ordered a second line for my parents house and was billed even though no line was installed. She assured me that I will be credited the amount already paid and got into contact with openserve to arrange installation. Such a pleasure do deal with and sorted out my problem within minutes.
This review is towards Noma and Sandile employed by Avis Isando customer care. After fruitless emails and endless waiting for my refund, I called Avis yesterday 05/06/2025 and a wonderful lady by the name of Noma answered and promised me that my refund would be sorted by her and Sandile at finance. True to her word, I received a notification from my bank today that the refund has been processed and should reflect within 7 days. I pray God blesses you with an awesome job my sister away from this dreaded company, you deserve more in life. Thank you very much my ordeal is over thanks to you.
I'm still waiting for my refund 30 days after my rental. No communication, no updates, in Afrikaans we would say "Avis is *** sleg, sies". I am now actively advising people to stay away from these snakes. I want my money back you **** of the earth.
I don't easily give a low rating but Avis definitely deserves it. I rented a car with them on the 2 May 2025 and paid a deposit of R4350 and I still have not received my deposit back. I originally made the booking on my FNB account online but when I got to the branch my FNB card was not accepted as it didn't have any name on it, it being a replacement card. I used my Capitec account and the money was completely deducted from my account. Now I contacted head office and they are not aware of any security deposit on their side being deducted. The branch apparently didn't load the security deposit from their side. The lady helping Masatle from head office had the audacity to tell me it's not her problem while representing Avis and that it's the branch's problem not hers. I wonder if she even contacted the branch to sort this out seeing it's not her problem. I can safely say I'll never personally rent from them ever again. My first and last rental with them ever. Sort out your mess asap or I while be contacting my lawyer to sue for damages.
My ISP is Supersonic and I have called them last week Tuesday regarding the outage of my fibre and the fibrebox is flashing red on LOS which means its a connection error on Metrofibre's side. They informed me Metrofibre will attend to the fault within 24-48 hours. Well I spent the entire Easter weekend without internet so much for the 24-48 hour turnaround time. Absolutely pathetic service and the funny thing about all this is that the hole in the ground where the connection is has a round lid which is supposed to be locked. It was not locked by the installation team which is most likely how my fibre connection got broken in the first place, as I found the lid open.
I recently installed a fibre line with supersonic and have had customer service issues regarding the activation of my line which was installed on Monday and was finally activated today Thursday 03/04/25. However I still had issues as there was no internet access even though the line was active. I phoned in and a wonderful lady by the name of Khuliso Cshisevhe answered. She said she couldn't here me properly my line was breaking up and that she will call me back. Being sceptical I initially thought she was trying to get out of the call. She actually called back and 15 min later my internet was up and running even though the router light was not on. All I cared about was that my service was finally up and running. I'm not sure if she is employed by MTN fibre or supersonic but she is a star and a keeper. Give the girl a raise she deserves it. If you ever read this review my dear, please keep that wonderful attitude, you will go far in life. Thank you again for the wonderful service. The rest of you supersonic employees can learn from her.
I bought a second hand part from one of their sellers and the part was faulty and not usable. The part was returned to the seller and I received a full refund which I wasn't expecting. I was expecting to take a loss on the courier fees but bobshop came through and this is so refreshing as they truly put the customer first. I've been a long time customer and will continue to be one for many years to come as you've proved your reliability. Big ups to Bobshop
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.