Active since Dec 2015
******* Ordered a kit in November 2024, nothing arrived. Followed the steps to query and their system ordered a new one, cos "it should have been there by now". New one ordered in January 2025, and now same problem. So they can easily take your money, they just can't deliver on their promises, and it's impossible to get hold of anyone, your only option is "Eve" their virtual assistant, who cannot deviate from the typical FAQ questions. USELESS
Friendly staff all round. Super considerate, even bringing the car to me to test drive. Professional and effortless signing process, and constantly exceeding expectations. Would 100% recommend.
S C A M M I N G bunch of T H I E V E S! I order their "Mini Bundle" for R499 (Discounted from R1000, and R518.99 paid in total with shipping) to test it out, cos it seems like a great little concept. Order was placed on 28 November 2023, get the invoice all seems normal. Leave it expecting delivery sometime, so on 4 December 2023, I email them to find out status of said order, and if I can track it at all. No telephone number so have to email. Suddenly 5 December 2023, I get an email saying my order is on it's way. I then separately get a notification from Takealot that my parcel is out for delivery, thinking to myself "I never ordered anything off Takealot." Friday 8 December 2023 my parcel arrives (would have been delivered on the 7th but I wasnt home). This parcel is apparently my "Thrillbox Mini Bundle"... I pay them R518.99 for them to go order ONE item for R149 (25% off sale) on Takealot and send that to me as their "Mini Bundle". Through the Takealot tracking and communication, I can see everything that they've done... so not only are they C O R R U P T, they're I D I O T S too. They claim FREE Delivery nationwide on the website, but I had to pay R19.99 for shipping, so another lie. There's no phone number to contact them on, you just have to email the one provided and hope for an answer... This company is just pure C O R R U P T I O N, and being so daft, I might think it's another branch of the ANC trying to get more money. DONT BUY FROM THEM!!!!!!!!! THEY'RE JUST GONNA RIP YOU OFF
****ming bunch of *******! I order their "Mini Bundle" for R499 (Discounted from R1000, and R518.99 paid in total with shipping) to test it out, cos it seems like a great little concept. Order was placed on 28 November 2023, get the invoice all seems normal. Leave it expecting delivery sometime, so on 4 December 2023, I email them to find out status of said order, and if I can track it at all. Suddenly 5 December 2023, I get an email saying my order is on it's way. I then separately get a notification from Takealot that my parcel is out for delivery, thinking to myself "I never ordered anything off Takealot." Friday 8 December 2023 my parcel arrives (would have been delivered on the 7th but I wasnt home). This parcel is apparently my "Thrillbox Mini Bundle"... I pay them R518.99 for them to go order ONE item (not much of a bundle) for R149 (25% off original price) on Takealot and send that to me as their "Mini Bundle". Oh and there's no phone number to contact them on, you just have to email the one provided and hope for an answer... This company is just pure *******ion. DONT BUY FROM THEM!!!!!!!!! THEY'RE GONNA RIP YOU OFF
ABSOLUTELY USELESS! Four companies involved.... GuardRisk, Ooba, Hollard, OSTI Dunno who to deal with anymore to get anything done, so I'll tag them all. Four **** companies that cannot seem to do their jobs. Bunch of thieves, super easy for them to take my money every month, but when it comes to replacing the stuff up they caused on my roof, or locate my claim files, suddenly that's a problem. My roof is constantly getting damaged from the heavy rains, after their initial “repair” of my roof didn’t work properly. I’ve been dealing with this **** for over a year now, A YEAR! DO NOT USE THESE COMPANIES AT ALL, EVER! I will be complaining about them daily till I get my roof fixed.
ABSOLUTELY USELESS! Four companies involved.... GuardRisk, Ooba, Hollard, OSTI Dunno who to deal with anymore to get anything done, so I'll tag them all. Four **** companies that cannot seem to do their jobs. Bunch of thieves, super easy for them to take my money every month, but when it comes to replacing the stuff up they caused on my roof, or locate my claim files, suddenly that's a problem. My roof is constantly getting damaged from the heavy rains, after their initial “repair” of my roof didn’t work properly. I’ve been dealing with this **** for over a year now, A YEAR! DO NOT USE THESE COMPANIES AT ALL, EVER! I will be complaining about them daily till I get my roof fixed.
ABSOLUTELY USELESS! Four companies involved.... GuardRisk, Ooba, Hollard, OSTI Dunno who to deal with anymore to get anything done, so I'll tag them all. Four **** companies that cannot seem to do their jobs. Bunch of thieves, super easy for them to take my money every month, but when it comes to replacing the stuff up they caused on my roof, or locate my claim files, suddenly that's a problem. My roof is constantly getting damaged from the heavy rains, after their initial “repair” of my roof didn’t work properly. I’ve been dealing with this **** for over a year now, A YEAR! DO NOT USE THESE COMPANIES AT ALL, EVER! I will be complaining about them daily till I get my roof fixed.
ABSOLUTELY USELESS! Four companies involved.... GuardRisk, Ooba, Hollard, OSTI Four **** companies that cannot seem to do their jobs. Bunch of thieves, super easy for them to take my money every month, but when it comes to replacing the stuff up they caused on my roof, or locate my claim files, suddenly that's a problem. My roof is constantly getting damaged from the heavy rains, after their initial “repair” of my roof didn’t work properly. I’ve been dealing with this **** for over a year now, A YEAR! DO NOT USE THESE COMPANIES AT ALL, EVER! I will be complaining about them daily till I get my roof fixed.
Quick replies with no results! Long story short... A few years ago a hail storm wrecked my roof, they came and redid the entire thing. Insurer said it was good to go for another 8-10 years without having to do anything. Few years later another storm hits again, and this time they wont fix it, cos they said it was due to negligence. The "negligence" comes in saying that it wasn't waterproofed and that tiles were lifting allowing water to get in. The lifting tiles and water getting in was due to the insurer not doing the job properly in the first place. When they "fixed" the roof, the didnt install it correctly according to product installation specs, they didnt seal it at all, and they even left some of the old damaged roof tiles behind instead of using brand new ones throughout, so yeah obviously there was negligence, except it was from the insurer's side. I handed the case over to the ombudsman and have to beg them for any sort of response, and all i keep getting back is it's being reviewed... Don't know how long it takes to read an email thread, but 6 months sounds like way more than what is needed, unless they're hiring a bunch of illiterates. It's been over a year now since i've started this complaint with no luck from them or the insurer, and more damage is just being done to the house in the interim.
Pathetic all round! Long story short... A few years ago a hail storm wrecked my roof, they came and redid the entire thing. They said it was good to go for another 8-10 years without having to do anything. Few years later another storm hits again, and this time they wont fix it, cos they said it was due to negligence. The "negligence" comes in saying that it wasn't waterproofed and that tiles were lifting allowing water to get in. The lifting tiles and water getting in was due to them not doing the job properly in the first place. When they "fixed" the roof, the didnt install it correctly according to product installation specs, they didnt seal it at all, and they even left some of the old damaged roof tiles behind instead of using brand new ones throughout, so yeah obviously there was negligence, except it was from their side. It's been over a year now since i've started this complaint with no luck or assistance from them. They are chilled with taking my money every month but don't give a **** about actually fixing their ***** up in the first place. DON'T USE THEM FOR ANYTHING! Ombudsman is next on my list cos they're just as useless.
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