MS
Michael S
Active since Dec 2015
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
Arrogance Extraordinaire
We could not get service despite the manager calling the waitees and me flaghing her twice. When leaving my eife told the waitress that they lost business to which the waitress found amusing
0 replies
16 months ago
Quick and Easy
Service when collecting the vehicle was good and efficient. Returning the vehicle was also handled well by the Woodford team.
56 replies
47 months ago
Telkom Hides Behind Voice Prompts and Websites
We have been without internet for two days and unable to contact telkom. The numbers (automated prompts) provided as well as the mytelkom website reject the service numbers provided on my telkom account. Call backs are silent with nobody speaking. I am not even able to cancel my service as the process keeps going around in a circle asking for numbers that it does accept despite these being on my account.
0 replies
62 months ago
Poor After Sales, Arrogance and Incompetence
I purchased a gas hob from Makro along with an extended warranty approximately two weeks and duly booked a verified installer to install the hob. Upon opening the box to install the hob we discovered that there no fitting to connect to the hob, no manual and no spare jets. We went to Makro New Market and asked if they could assist, however Cedric refused to understand. He wanted us to purchase a regulator and could not comprehend that we were talking about jets and a manual. Cedric then said we need to return the hob. This is ludicrous as we have the fitter booked. The store manager then came to assist, but Cedric became obstinate and said he would not assist unless we provide a picture of the missing part. How do we provide a picture of something we don't have? We therefore had to go elsewhere to purchase the connector. I would still like the manual and spare jets. How can you want us to bring back a hob every time there is something missing? I suggest that Cedric be re-deployed where he does not have to deal with people as he lacks that courtesy to deal with people. Additionally, some product training would go a long way in this case.
112 replies
64 months ago
Not so Reliable
I ordered a XBox360 hard drive in December and was given a delivery date of 04th January 2021. To date I have not received my package and (un)Reliable does not answer phones. Seems they are forever experiencing high call volumes. I also only receive an automated response when sending email; so basically no assistance.
56 replies
126 months ago
Retaining Clients
I placed an order with Catch of the Day on 02/12/2015. By 10/12/2015, I had not received my delivery despite the courier collecting the parcel three days prior. I phoned Catch of the Day and informed them that I no longer <br> wanted the order and that they should refund me. After speaking to Craig, the owner of the business, my issues was resolved beyond expectation. Furthermore, I received a follow up call from Catch of the Day today, checking that I was satisfied. All in all, an excellent result.
0 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)