FM
Fungai M
Active since Jan 2016
8
Reviews
0
Industries
Reviews
8 reviews10 months ago
Cavoni Home....Is it a ****
I placed an order on the first of August. I have not yet received an order confirmation email and tracking. Attempts to contact them on facebook/email/ what's up are not responded to. I suspect it's a ****
0 replies
41 months ago
Cotton On Online Orders Disappointing Poor Service
Cotton on! I want my beach towels. I placed an online order for beach towels on special from Cotton on on 11 December 2022. Transaction ID 080002149838. Order W00025930570. On 23 December I received an email from customer service to rate my purchase which I had not yet received. I immediately went on to the provided courier website to track the parcel. The message on tracking was "received, not manifested' Thus began my hell with Cotton On online ordering. After several calls and emails, the order was labeled as a lost order on 13 January and I was given the option to either get a refund or get a replacement of the original order. The replacement order would be delivered within two days. I opted for the later and I was told only two towels out of the four originally ordered were still available. A refund was made for the two and again, I waited for the other two. This communication was on the 17th of January. On the 23rd of January I sent another email to query why I still had not received the replacement package. I was given the old tracking number. I made Cotton On aware of this and this time, another refund was made into my account without an explanation. 1. I lost money through Cotton on. The numerous phone calls and emails 2.Their courier DPD Laser is not helpful at all. 3.It seems there is no connection to resolve issues between DPD Laser and Cotton on. 4.I feel I was cheated and treated like trash. Cotton on held my money for more than a month and did not supply the goods. 5.This is such poor service. I had a similar issue with the same courier and Volpes but eventually Volpes assisted and I received my order.
0 replies
60 months ago
Checkers Emmarentia 60/60 Useless
I placed an order today on the Checkers 60 60 app at 11:39 with expected delivery 4 to5pm . I received a message to say the order was going to be picked after 4:30. All of a sudden, my ordering time on the app changed to 4:39pm for delivery tommorow 01 July 11 to 12 noon. No explanation, no phone call. I don't know if it's the service at Checkers Emmarentia or that the 60/60 service is a gimmick. I was waiting for the order as it was part of my supper cooking plan. My call on the help line went unanswered. DISAPPOINTED
0 replies
62 months ago
Telkom to MTN Porting Hell!!!!!!!
My Porting Hell with MTN and Telkom Last week I decided to port my number from Telkom to MTN. The number was originally MTN which I ported to Telkom a few years ago . Biggest mistake ever!!!!The port supposedly went through on the 9th of April. I removed the telkom sim card and inserted the MTN sim card. I received Yéllo messages and loaded that number with 30R airtime and 1.5GB MTN monthly Data Bundle on my banking App. An hour later, the number stopped working. Since then, I do not have access to this number. When contacted, the number says number not on MTN Network. Several visits to MTN Cresta and Telkom Cresta have been fruitless. MTN consultants and Porting say the number has been "half ported" and Telkom needs to complete the port or reverse the port. Telkom says they have nothing to do wth the process.
0 replies
77 months ago
Masons Online terrible
I ordered a vacuum cleaner online. There were 2 left in stock and I payed through pay fast. I got a call to say there was no stock and Diva would get back to me. I phoned a few days later and spoke to Diva andrequested that if there is no stock they should refund me. Diva promised to call back and to date, I do not have the vacuum cleaner and I have not been refunded
0 replies
115 months ago
Telkom Upgrade. Is it a forced upgrade????
<p>Is it a coincidence that whenever Telkom starts offering an upgrade or new product I begin to experience serious problems with my current Telkom wi-Fi service. Since the consultant started phoning, my wi-fi has become extremely slow. The lights on the modem are always flashing. Usage reaches 100% without a change in use pattern!!!!</p> <p>This happened previously and I eventually upgraded from 10g to 25g. </p>
1 reply
126 months ago
Still no response
REQ 6047137<br> I have today 18 January received a new bill demanding payment of 851,84R yet I am still waiting for your response. I was supposed to have received a response within a turnaround time of 3 days from the 3rd of December as you promised. It is now 15 days later and the harassment continues.
1 reply
127 months ago
Contract Termination hassles and endless billing
I upgraded two contracts, one at the Nicol way branch and one at the Fourways branch expecting a monthly charge of about 650rand including a 3rd old contract. Surprisingly I got bills as follows:<br> 31 July R673 31 Aug R1533,67 30Sep R2389.93. On the 26th of September I phoned 808 and was told that the limit had not been set to zero at the Nicol way branch. I queried these amounts as per received statement on line and complained why the limit had not been set to zero. Ref 5631521. I did not receive a response and received a further bill end of October for 1205r. I made a request to terminate the contract and migrate to prepaid as the monthly amounts were ridiculously high. Ref 11118385 I received the amounts for two of the contracts and paid in full on the day . (3628.08 plus 4242.82) I paid the exorbitant amounts to free myself from such abuse. I had also made a request for the 3rd completed contract to be migrated to prepaid on the 5th of Oct. This was only done on the 25th of Nov after much hassle and tussle. To my surprise, a debit order has gone through for MTN 31Dec15 R1095.44 . I have no communication regarding this amount. To date, I have paid R14768.02.
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
6 (75%)