VR
Vivian R
Active since Jan 2016
16
Reviews
0
Industries
Reviews
16 reviews38 months ago
Pathetic service received
Having a life threatening medical condition especially now that my voice is gone, you would expect compassion from your Tertiary Education provider. I have made numerous calls as I was told that I need to call since I'm the student even though I barely have a voice to speak. Alternatively, they advised me to use the electronic platforms which I did. It's been a week and still no feedback received despite all efforts made telephonically and via email. My query is still not resolved. This kind of service is unacceptable. It's regarding my deferral request.
3 replies
39 months ago
Absolutely unacceptable!
After numerous attempts, Mancosa still fails to contact me regarding my student app and MyMancosa which is still not updated!
1 reply
45 months ago
Disappointing service from Mweb
I'm very disappointed with the service from Mweb. I'm on a 50 mb/s data contract and i'm not even getting 1 mb/s for the last few weeks. This is unacceptable. When your prremiums are due, the debit order goes off without a glitch. There is no urgency in resolving my query. Please sort this **** out or give me a full refund.
2 replies
45 months ago
Absolutely Pathetic
Absolutely pathetic. This is unacceptable. I have a data contract with MTN. My wifi speeds are below 1 mb/s which is as good as not being connected. Please sort this out urgently. We need to work!
0 replies
51 months ago
Communication and Services are pathetic
What a nightmare dealing with this service provider. No means of getting through to anyone that can resolve my issue. To date, my issue remains unresolved. Mrs K Reddy
0 replies
52 months ago
Absolutely shocking service
Very disappointing service received. To date, I haven't received feedback from the finance department and dispatch department. It's almost 2 weeks now even after constantly following up with emails and phone calls. The call centre keeps cutting the call while talking. Very unprofessional.
1 reply
64 months ago
Excellent service
A special thank you Charlene Liberty at iGROW for her excellent service provided. Thank you for being so effecient, honest and patient in all my dealings with iGROW. It is much appreciated! You have certainly exceeded expectations.
1 reply
73 months ago
Pathetic service, still no delivery
Its unbelievable how long one has to wait for an item purchased 3 weeks ago. Its almost a month and still no delivery! Numerous follow up calls. No movement on tracking. Whats the point of having all all these processes in place if it doesn't work. Its pathetic. Your customer service sucks!
1 reply
74 months ago
Pathetic service
I called Telkom to upgrade from an LTE contract to fibre and was advised that I need to pay up the existing contract. This does not make any sense as I am not cancelling the contract, i'm merely giving you more business and on a longer term basis. No accommodation for your clients whatsoever? Now i'm forced to find another provider. Disappointing service as always.
0 replies
84 months ago
Great service!
Dear Luvo Vellem A big thank you to you for assisting me in registering with Oxbridge Academy earlier this year. Your speedy response times, and after sales service must be commended. Thank you for always going the extra mile. It is much appreciated. Kind regards Vivian
1 reply
Review Distribution
5 Star
3 (18.75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
12 (75%)