PG
Pierre G
Active since Jan 2016
4
Reviews
0
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Reviews
4 reviews43 months ago
Unacceptable service from Legacy Auto T/A Zambezi Auto ARC
I received a quotation to repair my car's bumper from Legacy Auto T/A Zambezi Auto ARC. At the top of the quotation the following words are printed in Bold, Red font: "INDY XPRESS 5 DAY REPAIR. PLEASE NOTE THAT THE REPAIR DURATION WILL BE A MAXIMUM OF 5 DAYS...." My car has been with them for 2 weeks (6 Sept 2022 to 20 Sept 2022). After phoning them 7 times, I still do not have a satisfactory answer. Promises to return my calls produced no action and people whom I've spoken to, clearly have no idea what is going on with my car, as I only get vague excuses, but no answers. The repair entails a simple bumper replacement. The appointment for the repair was made well in advance to enable them to order and obtain the new bumper on time. We stay in Bronkhorstspruit and often travel to Pretoria. As elderly people, having to drive with less safe vehicles is, is putting us in unnecessary danger.
0 replies
48 months ago
CMH Nissan Sandton Extremely bad service
I bought a BMW from CMH Nissan Sandton in November 2020. Upon receipt of the car I pointed out a few faults and was advised to wait until the car was due for service and report them to BMW. This should in fact have been attended to before delivery of the vehicle. That problem has been rectified after the car spent 3 weeks at the dealership. What was not rectified a year and a half later: The vehicle was fitted with 3 different makes/series of tyres which resulted in very unstable road holding. The one tyre has a manufacturing date of 2013. I replaced the tyres and returned the old ones to yourselves and suggested that you compensate me by paying 50 percent of the value and you keep the used tyres. Also, after receipt of the car I was requested to put the car to through the test myself and that I would be reimbursed with the money paid. After submitting the document and receipt various times, I have still not been reimbursed. Please bear in mind this is since 2020 already. Numerous telephone calls and requests were escalated to the dealer principle, but to date no reply or reaction was received.
0 replies
93 months ago
Telkom's mistake, my time and money
I have migrated my data from Telkom to MWeb in 2016. During these almost 3 years now, Telkom has been charging me for data. I had to make innumerable calls and visited Telkom in Menlyn various times. My last call to Telkom with regards to the billing was on 20 Aug 2018. On 25 August 2018 @ 09:00 my ADSL line was cancelled. I do not have any internet at the moment. This morning (27 Aug) I was informed that I need to apply for ADSL again and just wait until a technician can pay attention to my application! Ridiculous! It was admitted various times that Telkom made the mistake, but I must go through the application process, and spend HOURS of my time to get Telkom's mistake rectified. And now I must wait until it is convenient for them to fix THEIR mistake!
106 replies
125 months ago
Charged for unwanted service
I upgraded my contract approximately June 2015. I specifically said I do not want Vodacom insurance as I use my own insurance company. I found out that they charge me for insurance every month, but it does not state insurance, it states Cell Band 5. That is the reason why it took me a few months to find out that they are charging me for insurance I did not request. I phoned and sent an e-mail regarding the matter, but do not get any reply. They expect me to take my time and drive 100km+ to a Vodacom store to sort out a mistake made by a Vodacom employee.
75 replies
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3 (75%)