NN
Nearlene N
Active since Jan 2016
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
My diners worm Soup
Visited My Diners in Gateway and ordered soup, only to be served a worm Soup. After my second bite there was Literally worms floating in the soup, there was no fuss made, hardly an apology received, staff just brushed it off as it's not a health hazard. I will be emailing the health department with pictures.
0 replies
16 months ago
Hirsch not taking accountability for defected item sold
I purchased a Defy Glass plate stove in October 2021. In January 2025, the glass shattered whilst the stove was being wiped with a wet cloth. I have contact Hirsh several times for assistance, no feedback is given unless you follow up. I was advised that the stove broke due to impact yet there was no impact damage. This was an assumption made by Hirsh and Defy. I was sold an extended warranty which does not cover the specific item I had purchased. No one is taking accountability for a defected item sold me to. Certainly a stove costing around R6k should last longer than 3 years? A technician came out once and took pics. No other tests were conducted or assessments done on the stove to establish the true reason as to why it shattered. Why was I even sold an extended warranty that does not cover the item that I purchased in the first place? How does a stove just shatter whilest being cleaned. Does Hirsh sells stoves that do not require cleaning??? How is cleaning a stove that is not even 3 years old concluded as impact damage? Both Hirsh and Defy are not taking accountability for the defected malfunctioned product that they sold to me. It is more advisable to purchase cheap household items rather than supporting big brands who do not care about client service. R6000 spent on a stove for 3 years, I should have invested in a shoprite stove for R300 that would have lasted me 2 years. Fancy products are not always the best quality. I have requested that the entire unit be taken for some sort of investigation to be done to establish the true reason but Hirsh is not prepared to do that aswell. Where is the customer service? It does not make financial sense for people to be purchasing items from you guys. Especially if it's going to not even last 3 years plus to be sold a cover that does not cover the item I purchased, is daylight *******
0 replies
62 months ago
CAR PURCHASED FROM SMG DURBAN FAILED DEKRA TEST
On the 23rd of April I took Ownership of a preowned haval H2 purchased from SMG Durban. After A few hiccups during the purchase process a dekra test was requested and on the 4th May the vehicle failed the Dekra with many issues ,a few being oil leak , gear box tampering and mounting issues. I have returned the vehicle to SMG however till present they have not resolved the matter on their side. I am utterly disappointed as to how a vehicle which is not road worthy can be sold at such an established business. Surely checks had to be done prior. I can not hold an individual accountable but SMG should be held accountable as a hold. It has been an extremely traumatizing process and a rather embaressing one. I was advised that I would be provided feedback however no attempts have been made to contact me. There is no sign of empathy from the establishment. I look forward to hearing from higher management from SMG durban
0 replies
62 months ago
Felling Robbed
I've been an MTN customer for 5 years and I'm extremely disappointed with the service i have received after my last upgrade in December. Mtn has been debiting me exsorbant amounts. My contract is now R299 however debits of R1000+ have been going off my account . No one can assist me. Month on month I make make payment and every month they suspend my line for a fault on their system I am extremely dissatisfied with the service and require urgent assistant
0 replies
126 months ago
Pathetic service
Iv been in contact with staff from Vodacom in Phoenix Plaza during the course of the day advising them that I had logged a claim for my cell phone and the insurance has been successful.. On my way to the store I get a call informing me that they can not get a hold of the insurance company yet I was on the phone with them at that exact moment.<br> When advised that I was coming into the store they said they would try again. Upon arrival myself and my husband called cellsure insurance OURSELVES .. We have been handling this query ever since it has been logged. staff members need more training and should know how to do there jobs and not let clients sacrifice their time.They need training on what client service is and need to learn to be polite. On every advertisement Vodacom speaks about Client Service but they fail to deliver on every occassion.!!!
1 reply
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (60%)
1 Star
2 (40%)