MB
Moyra B
Active since Jan 2016
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
HEALTHWISE SOUTH AFRICA IS A ****
Good day - NO IT IS NOT A GOOD DAY. 2 MONTHS LATER, AND I STILL HJAVE NOT RECEIVED MY ORDER FROM HEALTHWISE SOUTH AFRICA. I was advised that the parcel is at Courier Guy, with the tracking app. Phoned Courier Guy, both Walmer Park and Figtree. Neither of them have the parcel, and do not have anything on my name, email address, definitely not the tracking number I was given. I am totally and absolutely disgusted with the lack of information as to where my parcel may be. The only other thing that I have is an ORDER number Order number 10251, having purchased in good faith. If this is not yourselves then please note that your face book and other options have been hacked - at my expense. I am a retired woman of 69, with a husband of 78, and have relatives who both have dementia who I have to assist, so I cannot afford the loss of R1000. Please return my money. Regards Moyra Shipping method Express Delivery with The Courier Guy – Insured + Priority Dispatch Track DLSP6495421467562329 Delivered ( 32 days) ZA 2026-02-16T10:57:00+02:00 At Office , In Delivery Office Track Information Last Track Number：Last shipping line：Packet Status：DeliveredShipping days：32 At Office , In Delivery Office 2026-02-16T10:57:00+02:00Request Latest At Office, First Notification to recipient 2026-02-16T10:52:00+02:00 In Transit, Dispatched 2026-02-13T11:35:00+02:00 In Transit, Receive item at sorting centre 2026-02-12T10:49:00+02:00 In Transit, Dispatched 2026-01-27T11:06:00+02:00 In Transit, Returned from Customs 2026-01-26T10:59:00+02:00 Held In customs, Item sent to Customs 2026-01-15T02:57:00+02:00 In Transit, Incoming International 2026-01-15T02:40:00+02:00 Shipment information received. 2025-12-23 00:32:16 Shipment processing at facility. 2025-12-17 10:53:39 Healthwise South Africa Tue 24 Feb, 12:32 (1 day ago) to me Dear Moyra, Thank you for reaching out to us regarding your parcel. I sincerely apologize for the distress and inconvenience this situation has caused you, especially considering your circumstances. I understand that you have been in contact with Courier Guy and have not received the assistance you need. Given the tracking information you provided, it appears that the parcel has been marked as delivered, but it is concerning that neither of the locations you contacted has any record of it. To help resolve this issue, I recommend that you coordinate with your local post office as they may have additional information regarding the delivery status of your parcel. They can sometimes provide insights that courier services may not have readily available. Additionally, please ensure that you have your order number (10251) and tracking number (DLSP6495421467562329) on hand when you reach out to them, as this will help facilitate the inquiry. If you continue to experience difficulties or if you believe that your parcel has indeed been lost, please do not hesitate to contact us again. We are committed to assisting you and ensuring that your concerns are addressed promptly. Thank you for your understanding and patience in this matter. Best regards, Angelica Healthwise South Africa MoB What do you want <mointhehage@gmail.com> 12:19 (23 minutes ago) to Healthwise Angelica, i paid for my parcel to be sent to me and it was insured as well. Courier guys do not have such long nnumbers. I think you ar a bunch of ****** so do read about it later today on facebook. if you had any consideration for uour CLIENTS/CUSTOMERS, you would try and find the parcel yourselves. It is now more than TWO MONTHS SINCE I PAID, and you and your business have done NITHING TO ASSIST ME YO HIND MY PARCELor refund me. Moyra Buchanan
0 replies
9 months ago
DO NOT BUY A CHERY IN PARTICULAR FROM KELSTON PORT ELIZABETH
I am the owner of a Chery Tiggio Pro 4 auto, 2021 model, with 11037Km on the clock. I am very DISAPPOINTED with the lack of communication experienced by myself with Kelston in Port Elizabeth. It is all very well selling loads of cars, but the garage is tiny compared to the sales areas. My car stood the entire day waiting for a service, and hacing phoned at 4pm was told they were busy with my car. Eventually at 5pm I received my car, with an apology that the car was not washed. The screen had not been tightened AGAIN as it rattles, as does a friends Tiggio 4, and no follow up appointment was made to do this job. My car is still under warranty. WORSE than all the above, my key does not work correctly. I was advised that they would make a technical ticket for the keys, both the usual and spare keys, which says to me it must be something wrong IN THE CAR controls. That was the Thursday. No one came back to me....... on the Monday I returned to Kelston Service department, and was eventually advised that a technical ticket to Chery had been made. an appointment for the tightening of the screen was not made either. The result of the distance key not working is that I have to hug my car, and often, when it is cold, and my thumb is cold, the car will not open until I warm up my thumb. YES I AM A DISGRUNTLED CHERY OWNER, who is not receiving the attention a client deserves. I have not had any further communication from Chery overseas, the same as I never received a reply about not having all 4 doors open at the same time, which is howI was ****** of my bag, as I was getting out if the drivers side door at the municipality. I requested this info FOUR yes 4 years ago and never received a reply. Well the Customer satisfaction person, Abigail? made an appointment for my Chery Tiggio Pro 4 auto for the key issue for 23 July, giving the 2 week action time as the reason for the long drawn out process. Not a problem…..However…. On 23 July my car went in for the panel to be fitted. By about 3pm I called Kelston, and was advised by Mo [not sure what his full name is], that they were struggling to link my car keys to the panel. They would have to keep my car overnight. Thursday, received feedback, to say that they had programmed the key and the panel but that the immobilizer was not talking to the keys, but that an emergency order had been placed, and the part should arrive by next day, Friday. The would keep my car overnight, again. Friday arrived, and by 16:30 I had not received a single update about my car, so I called and was advised that Abigail, was on leave, and was advised that “THEY DIDN'T HAVE TIME TO LOOK AT MY CAR DURING THE COURSE OF THE DAY BUT THE PART HAD ARRIVED” . Yes, you got it, my car stayed in lockdown for the weekend. I asked if they would provide a courtesy car, and was told there were none available. I was not a happy person, as this meant that any arrangements I had made, would not be kept, as I could not get to the arrangements. I had previously when my car went in for service and the key, I was offered a courtesy vehicle. The statement that “they didn’t have time to look at my car” was not what I had expected. I feel like a 2nd class owner of a Kelston product, am not being kept up to date, that I was then car would eventually receive attention, when nothing else was important, and did not interfere with paying customers since my car is still under warranty. This was emphasised when I booked my car in on Wednesday at 8am. It is now 14:30, and I have not received a courtesy call from Kelston, and I am STILL WITHOUT A VEHICLE. Shabby service, is what I call all the above. I did not break the panel for the key, and immobiliser, yet I do not even receive an update on my car for which Kelston received a cash in full payment for the car – and AGAIN today NO UPDATE!!! How much longer am I expected to be patient and without a vehicle? Well my patience is fast running out. Kelston was quick enough to sell me the vehicle, but fixing it is an issue...... This is Wednesday 30 JULY 2025 and yes! you got it. My vehicle is STILL WITH KELSTON PORT ELIZABETH, and no the only calls on my phone are those that I HAVE MADE TO KELSTON. Yesterday was told that they ordered another key, and had to order a second electronic board for my vehicle as the board only accepts 3 inputs to correct, as it is the immobilizer board, which had already been used up on the board allegedly received on Wednesday..... AND YES, THEY DO NOT HAVE A COURTESY VEHICLE FOR ME. I have never received such shoddy service, not from VW or Toyota in Uitenhage, so although I love my car, maybe a change is in order to someone else instead of Kelston.
0 replies
63 months ago
UNABLE TO CANCEL DSTV
11 FEBRUARY 2021 @ 17:51 So on 21 December 2020, I contacted DSTV telephonically - yes one could still converse with a person at that time, and duly CANCELLED our DSTV subscription. So come January 2021, we are told that our request to cancel the subscription was too late for the month. We were assured that it would definitely be off by February 2021, and no more payment requests would be sent. Well, you guessed correctly. We have just received notification that R919 will go off our cheque account on 14 February 2021. I have unhappily spent the last hour trying to contact DSTV, and still have not had any answer, and everytime I cancel DSTV online, it too says it has gone through, but still shows active. What to do? Well should we finally be able to cancel the debit order, we will be very happy, even if we have to wait another month for the TWO [2] refunds we require. Am I an unhappy EX-DSTV user? Yes for sure.
112 replies
97 months ago
INCOMPETENT AND UNTRUTHFUL EMPLOYEES AT O.R TAMBO AIRPORT
Mango Airlines ********** To whom it may concern I am directing this letter to you on behalf of the Eastern Province “B” Ladies bowling team. During the week of 12 to 16/03/2018 the ladies participated in an Inter Provincial bowling tournament in Johannesburg. Unfortunately they made use of you airline to fly from PE to JHB and back. The flight to JHB luckily went without incident. This however was short lived, as they experienced nothing but incompetence and a lack of understanding on their return flight. They were two teams with a manager which made it a total of nine ladies. Bookings for the flights to and from JHB was made and paid well in advance. (See Annexure E) On 10/03/2018 they departed from PE to JHB. On this flight the ladies were allowed on the flight with hand luggage which included each lady carrying on board a small bowling bag containing two bowls. (Flight JE 534) On 17/03/2018 they were supposed to return to PE as a group on flight No.JE 525. During check in they enquired from your desk where boarding passes were issued if the bowling bag each lady had in her possession containing two bowls each could be taken on board as hand luggage. They even went so far as to open the bags to show the contents thereof to the lady issuing boarding passes. With her approval they took the bags with them as hand luggage and then proceeded to go through security. Seven of the ladies were allowed through security when suddenly it was decided that the contents of the bowling bag was dangerous and they then refused to let the remaining two ladies through security. When it was pointed out that some of the team was already in the boarding area with similar hand luggage the whole team was recalled and informed that they could not board with the bowling bags as hand luggage. At that stage it was evident that neither the security nor your personnel had the decency or the tact to handle the situation. They were blatantly informed that at least two of them had to stay behind to place the bowling bags as luggage on another flight. Your personnel refused to let the bags now go through as ordinary baggage. To everybody’s amazement the flight was now delayed to take off the baggage of the two ladies staying behind. The immediate question was, why can the flight be delayed to take off baggage, but the hand luggage cannot be put on the flight as ordinary luggage? The question still remains unanswered. It must also be noted that during this process one of the ladies staying behind’s luggage was damaged. After discussion they were informed by your personnel that the two staying behind would be booked on another flight at no extra cost and that the hand luggage will also be put through as ordinary luggage at no extra cost. Great was their surprize however when the two ladies staying behind not only had to pay in on the tickets of the flight that they could not board, but also had to pay for the extra weight of the bowling bags. The bags that were not allowed on the flight were now carried by two instead of nine passengers. This obviously resulted in the baggage being over the weight limit. The more the situation was explained and your personnel informed that the whole scenario was created by Mango and its personnel and that if it was not for their actions that lead them to take the bowling bags on as hand luggage the whole incident would not have occurred. It was a question of either pay or stay. Feeling like hostages they reluctantly made payment as requested. Luckily there was a credit card at hand; otherwise they most probably would still be stuck in JHB. Due to no fault other than that of your personnel the following extra cost was incurred. Extra payment on Tickets: R 770.00 (Annexure A) Baggage being over the weight limit: R 1 100.00 (Annexure B + C) Breakfast: R 138.60 (Annexure E) Total: R 2008.60 Cost would not have been incurred if passengers were allowed on flight JE 525 as booked and paid for. You are hereby requested to reimburse said cost. Failing to make arrangements for payment within 14 days from receipt of this we will have no other option as to proceed with legal action. It must be further noted that this is an annual event and that up to date numerous teams made use of your airlines. This experience has however resulted in us now looking at alternative airlines for the future. Other Provinces will also be informed of our experience.
0 replies
99 months ago
VFS refuses to refund me my money
On 2017-11-17 i paid for my friend’s visa renewal on line via my cheque account. VFS then siad that was not acceptable for her visa renewal and luckily another friend was with her, to assist with payment for the visa renewal. My friend, the visa renewal applicant, completed the form for a refund to me, and has since ocmpleted the form a second time. I have phoned VFS refunds four times now, and have still never received a return call or email from VFS, let alone the money. The answer I receive is that the person dealing with the refund is not available. It is now THREE (3) months later and I am still no closer to receiving my money back IN FULL. This is totally unacceptable, and I cannot tolerate such incompentency any longer. GIVE ME my MONEY BACK NOW!!!
210 replies
125 months ago
Two months use of a Phillips iron and it died? BAD
Did you know that if you buy an iron or similar appliance to put in the cupboard in case the one in use dies, the warranty runs from time of purchase? We bought two irons and two months ago the old iron died so I took out a new one, which has now lasted two months and died! What was Phillips appliances reply? Sorry warranty ran out. They are not even prepared to let their agent look at it and make a recommendation, since one can see the iron is still brand new. The cord still has its original bends in it from being in the box. So sad, never buying one of their appliances again! No service and definitely no smile! The iron is 5 months past the warranty period. Makes me totally disillusioned with the company.
0 replies
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5 Star
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3 Star
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2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)