LM
Lloyd McKellar-Basset
Active since Jan 2016
17
Reviews
0
Industries
Reviews
17 reviews21 months ago
Not to be trusted
Be very careful when it comes to purchasing a vehicle from Bloomsbury. I was thinking of purchasing a vehicle, paid a R15000 deposit, and after deciding not to go through with it (no contract or agreement signed) they refused to refund my deposit. I have yet to receive a valid reason or fine-print that mentioned the deposit is non-refundable. It only makes one think what the after-sales experience would have been should I actually have purchased the vehicle. In today's day, honour is everything. Be very careful. Kaylee and Richard are the stars of their own show here. Zero value system behind their business. A mere quick R15000 taken from a young person. Great job guys! Here's to a long lasting reputation. kaylee@bloomsbury.co.za & richard@bloomsbury.co.za https://bloomsbury.co.za
0 replies
21 months ago
Not to be trusted
Be very careful when it comes to purchasing a vehicle from Bloomsbury. I was thinking of purchasing a vehicle, paid a R15000 deposit, and after deciding not to go through with it (no contract or agreement signed) they refused to refund my deposit. I have yet to receive a valid reason or fine-print that mentioned the deposit is non-refundable. It only makes one think what the after-sales experience would have been should I actually have purchased the vehicle. In today's day, honour is everything. Be very careful. Kaylee and Richard are the stars of their own show here. Zero value system behind their business. A mere quick R15000 taken from a young person. Great job guys! Here's to a long lasting reputation. kaylee@bloomsbury.co.za & richard@bloomsbury.co.za https://bloomsbury.co.za Address: Unit 1B, Northgate Park, 20 Section St, Paarden Eiland, Cape Town, 7405, South Africa Office Number: +27215106533
0 replies
24 months ago
That's what you call service.
What a pleasant experience. Super easy to book a vehicle, friendly staff - thank you William for going the extra mile. I'll definitely be back.
53 replies
30 months ago
***** Alert: Stitch Money
Be very very careful. Look all legit. They accessed my bank account and were subsequently blocked. Any legitimate company would have a contact number on their website. Company and domain registered in the US. https://stitch.money
0 replies
33 months ago
Aloof and Out of Touch with Reality
I received my collection slip two months late. Vlaeberg Post Office cannot find my parcel. They even asked me "are you sure you haven't collected it already?" I responded, then why would I still have the collection slip? Absolutely shocking service. Time to let go, government. There are people out there that can do a better job and restore the negative connotation around the SA Postal Service. It does not work. It needs to be privatised.
0 replies
78 months ago
False policy information
I submitted a claim request on 12 November 2019, I was informed that my cover limit is R5000. I went through the process of acquiring 2 repair centres quotations, submitted them along with the photos, copy of valid license disk and KM reading of the vehicle. I was then informed that I would only be covered for R3500 of the claim as the one scratch exceeds 15cm. By 2CM! I advised that I will pay in the difference for the claim, being only R2200 and still, claim is not being approved for the R5000 cover INITIALLY provided. Now, what is the point of NOT covering the full R5000 as initially stipulated just because the damage does not fall in-line with the 15cm rule, however I was informed my limit is R5000. This smells like greed. There is no point having a policy that does not cover a person with their requirements and is a bit flexible and AGILE in this day and age.
105 replies
80 months ago
TERRIBLE SERVICE!!
Uncontactable and no live chat / email / emergency contact after hours. This banking system is going BACKWARDS! Limited functionality, can't even pull your own bank statement, log a support tickets, completely ridiculous alienation to the public. I will be cancelling this month. NO MORE POOR SERVICE FROM DISCOVERY 'SCHEME'
105 replies
81 months ago
Not a good start
No one responds to emails. Terrible customer service. Was billed twice for a LTE package and no one has gotten back to me or even picked this up. Completely ridiculous for a first time client.
0 replies
83 months ago
Terrible Service
I received an email stating I have an outstanding amount on my PnP RCS account. I am unable to make a payment because your ONLINE system says that my account is up to date. I am not able to add my card details for a debit order, either. This is going backwards in technological times, RCS. Request you to add a debit order for my account so that I am not troubled by YOUR system issues. I am frustrated with your contact centre. I need to EMAIL to request this and then CALL BACK to confirm that I want a debit order set up on my account? This is poor system management. Then, I email ********** and the mail bounces back with "this mailbox does not exist"
112 replies
88 months ago
STOP CALLING MY NUMBER
Every day I receive calls from MSA on ********** 828 STOP CALLING ME! I DID NOT AUTHORISE YOU TO CALL ME!
105 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (11.764705882352942%)
1 Star
13 (76.47058823529412%)