AV
Albie van der Linden
Active since Jan 2016
14
Reviews
0
Industries
Reviews
14 reviews28 months ago
Bidvest / AZA Finance SARB reporting mandate
I receive funds on a regular basis from abroad. Every year Bidvest Bank contacted me to sign the SARB mandate, this year for some reason it is handled by AZA Finance. I have now signed this mandate twice, and after a week the funds are still not in my account. This is pathetic. The question is who is this AZA Finance who now creeped into circulation ???????????? They don't respond to my emails.
128 replies
41 months ago
MTN non performance
Avoid MTN contracts if you can ! I took out a 2 year MTNHome internet contract in August 2022. From the outset I noticed that they don't have any internet services (as well as cell phone) during load shedding, iow no communication AT ALL for at least 2 - 4 hours every day. I wanted to cancel the contract, sorry you cannot do that they said, have to complete the 2 year contract . . . It is imperative that I have both internet and cell phone connections for my business, so I had no option but to also take out a Vodacom contract for the same services, and this works every day, 24 hours a day !!! So avoid MTN at all cost, for these guys it is not about providing a service, but only to take your money. (I have checked with family and friends, all report the same non-performance in their areas) SO CHECK FIRST TO SEE IF THEY HAVE COVERAGE DURING LOAD SHEDDING BEFORE YOU TAKE OUT YOUR NEXT CONTRACT.
0 replies
44 months ago
CARLICENSE.CO.ZA - DON'T USE THEM !
Don't use these guys !!! I've contacted Carlicense.co.za to renew my license disc, as I'm out of town and cannot do this myself. I'm currently visiting my sons in the Western Cape for a period of three months. The funds were transferred, and after four days the license disc was renewed by Carlicense.co.za. However, they delivered this to the address which shows on the license disc, and not the address which I have specifically requested, iow an address in Western Cape. I'm now stuck in Western Cape with a vehicle that does not have a new license disc. YOU CANNOT TRUST THEM !!!
222 replies
51 months ago
Don't use Rush Movers
I wanted to move house, and was looking for such companies on the Internet. I stated my requirements and also sent photos - after which I received a prompt quote. The quote was good and was accepted by me. Next day, the old truck and four helpers arrived early in the morning, and truck was loaded in no time. Truck was full, but no effort was made to take the last remaining items, they were left behind. I acknowledge the space problem, and immediately paid for a return trip. Before we left the helpers for some reason asked me if there were stairs where we are going to, I said YES, as this was part of my requirements put on the Internet. At this stage I was not troubled by them asking this, maybe they were just curious. On arrival at destination, a sudden discussion between helpers broke out, and one guy approached me to say that they DO NOT DO STAIRS ! I said it was stipulated when asking for quotes - bottom line is they refused and went on strike. I had to sacrifice the money paid for the return trip, just to get them to offload my goods, the remaining goods I had to go and fetch myself. I dealt with Richard, who was clearly not interested to solve the problem / looks like these are hired hands for the day, and they can manipulate the customer / situation as they want to. This was a very bad experience.
0 replies
61 months ago
Beware of MTN "upgrade" packages
I have two MTN cell phone numbers, both on "month-to-month" packages. Last month I received a call from "Nisha" from MTN, telling me that these packages don't exist any more, and that I will be moved automatically to the new packages, which gives more airtime and more data. I said that is good, but if I will be moved automatically, why the phone call then ? She said it is just to make it official . . . She started rambling off the usual personal details, addresses etc, for the recording of the new agreement . . . and then quickly read "DO YOU AGREE THAT THIS IS A 24-month CONTRACT" . . . at which point I stopped her and replied a very loud and clear NO, as these telephone agreements are supposedly recorded. We ended the conversation with "I'm not interested in a contract", please keep as is. Last week the same "Nisha" phoned again, pretending that we did not have the previous call, offering me the same "upgrade", trying her luck again. I went to the local MTN branch, they confirmed that both my accounts are in order, and that there is no "new deal" which I HAVE TO be "upgraded" to. How can MTN staff get away with this nonsense, phoning customers saying that they have to upgrade to contract as their existing deals / packages expired ? Or is MTN telling them to do this ?
0 replies
64 months ago
MTN un-authorised deductions
I receive quite frequently these "thank you for subscribing to MTN service" messages in the form of SMS , these services can costs anything from R 3.03 a DAY - and the problem is that I have NOT subscribed to anything. Then you have to dial *155# to have this cancelled, and in most cases you get a "system unavailable , please try later" message. The USSD service actually works, only when you select 1 for CANCELLATIONS, that you get this error message, very convenient ! I think this is illegal - MTN DO NOT HAVE MY CONSCENT TO ADD MONEY TO MY ACCOUNT ! If MTN wants money, they must do it in an honest way, do marketing, and if someone accepted by signing a contract, then you can charge them, taking money which I have not agreed to is stealing !
0 replies
68 months ago
Keep up the good work PROCOMPARE !!!
I was looking for an accountant, and secondly someone to update my website, so I thought let me search via one of these "lets compare services" websites. On my first search for an accountant I received at least ten contacts within minutes, from an unknown service provider to me, called PROCOMPARE. I thought this was really good fortune, as this service is really un-like South-African Companies. For the website design I searched early morning, their name came up again and promised to send me leads. Come 09:00 the leads started rolling in, once again too good to be true, and all their contacts offered I must say for some reason are professional people. The work done for me through the contacts received by PROCOMPARE is excellent ! Keep up the good work , this is excellent, South Africa needs more Companies like this !!
0 replies
68 months ago
MTN incompetence !
Our Company closed down end of June, and allowed us to keep our phone numbers. The Company paid their final invoice on 17th August, and MTN confirmed payment received, but the transfer of numbers are still is locked today, which means we can't transfer the numbers onto our names, MTN is keeping us from doing so. The contact person Rhegana assigned to handle this does not answer our calls, terminates the calls if we phone her - we are now without phones for two weeks thanks to MTN, totally unacceptable !
0 replies
70 months ago
Discovery is an admin nightmare !! Fast to sell, slow to deliver.
The Company which I worked for closed doors at end of June 2020. I then had to decide the way forward with regards to Medical aid, and I decided to stay with Discovery, as for some reason there is a 3 month waiting period if you go to another medial aid. I contacted Discovery, and within days a representative was at my door, immediately offering to take over my household insurance as well - all under one roof she said ! Within days the first debit order on household insurance went off my cheque account, without even having received the insurance portfolio. I reversed the amount via the Bank. Then days later, another amount (now different value) went through off my account , which I asked Discovery to reverse, as still no insurance portfolio was received. At this point in time, my medical aid which I contacted them for initially, was still not in place so I cancelled the household insurance altogether. They then sent me the info for medical aid, but the monthly amount was higher because "they made a mistake when quoting" and for some reason without the gap cover, which I asked them to include !! Another issue . . They had to pay out my savings on medical aid which I've requested on 02nd July, after twelve e-mails, no payment yet, they keep on phoning to say "it is with finance to authorize", payment still not forthcoming. The admin side of Discovery is really bad and to put it mildly an admin nightmare. My house insurance remained with Outsurance, and the medical aid also need to be changed, since I cannot have medical aid and they don't add Gap cover, especially in times like now when hospitalisation MUST be covered. They are fast to SELL, but slow to DELIVER, what a nightmare.
106 replies
78 months ago
The Creative Counsel / Vodacom fibre scam - beware of this !!
In April 2019 these guys were having Gazebo's next to the road selling Fibre services - I've later on learnt that these guys were from The Creative Counsel, selling on behalf of Vodacom - with Vodacom banners. They offered me an upgrade from my existing Vodacom ****le (data) to the Vocacom Fibre package (data). Installation was done - no problems. May 2019 - I see Vodacom is still charging me for the ****le data service. I've sent mails to all Vocacom Customer Services e-mails, spoke to them on the phone, they say NO, Vodacom ****le and Vodacome fibre are two different Companies, so I have to pay both services, although I was offered the "upgrade" by Creative Counsel, and secondly, I'm not using the ****le data. I have also contact the regional manager of Creative Counsel, Lethabo Kalamula, - he promised to sort it out, his last email received on 06 Nov, no physical action to date. I've managed to eventually report this via mail to Vodacom, I received the ref no's 1-34499802751458 and 1-34480389862191, but no feedback. When I eventually got hold of someone, they told me that if you do not cancel via e-mail, they will not cancel the service. So I'm still paying for a service which I do not use, even after the contact expiry date, no responses on the cancellation e-mails. I have even received mails from Vodacom : Dear Vodacom Customer, we trust you enjoyed the service experience. Your query with ref number 1-34480389862191 has been closed. We value your continues support as Loyal Vodacom Customer - so they sign off these reference numbers without actioning it !! Here you have an example of third party Companies selling and making promises on behalf of the Service provider, which no-one wants to honour, and the Customer is inconvenienced /scammed out of pocket to pay for services not provided - this should be stopped !!
0 replies
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5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
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2 Star
2 (14.285714285714286%)
1 Star
11 (78.57142857142857%)