LJ
Lizel J
Active since Jan 2016
5
Reviews
0
Industries
Reviews
5 reviews30 months ago
RUN AND NEVER LOOK BACK!!!!!!!
They are not even worth a 1 star rating. Since day 1 of installation we had issues, we have tried to cancel the contract under the cooling down period and were told to pay the full 24 month contract. Numerous emails and still we are stuck with the worst provider ever!! As a small business we are losing money every second and we are stuck with this system that doesn't deliver on their promises, not even the Regional Manager is prepared to assist with this matter.
655 replies
39 months ago
Disgusted
If I could give Nelspruit warehouse a minus rating there isnt enough stars too do so. Total disgust and shock that men would just sit on their backsides and let women load 10 x 20l rubber sealant and out right refuse to help load. You should be ashamed and never call yourself a man, because real men would never do such a thing
0 replies
63 months ago
Good service
Gershwin was a huge help even after pestering him almost a million times with question after question. Always friendly always willing to answer each and every question. Always helpful
0 replies
124 months ago
Item supplied not as stated in shop
(page 2/2) now I have moved into a house paid for a lounge suit that is not as promised by the sales person in the shop, management are trying to bully me into taking this cash offer deal which I feel is not fair. After discussions with management they are willing to offer me only R1000 cash back to keep the set as is. Although a 5 seat recliner will sell for R4000+ more. Curtains to fit with the set have already been made to order and on route. Table to fit with this set and the colour has to be collect from another supplier and now nothing is as it seems. Management has just phoned to say that either I take the cash offer or they will come and fetch the set and refund me in total, because the sales person on the floor didn't know his product and now I refuse to be strong armed into a deal which I feel is not fair. I have a very expensive lounge set which is not what I was promised before purchasing curtains specially made to fit and tables on it way and no happiness.
0 replies
124 months ago
Item received not as stated in shop
Before purchasing the lounge suit I asked Rodney from Lazy Boy how many recliners in the 3-2-1 set, he said 5. To which I responded in other words all seats can recline except the middle seat in the 3 seat couch, to which he responded correct. I asked him if he could offer me any discount on the set to which he gave me R500 discount, the actual cost of the set R27999. On the following Monday I went to pay the deposit for the set and requested from Queenith (the most helpful person ever) if she could offer some discount on the master guard which she did. The set was delivered as promised but then after opening the set it was not a 5 recliner set but only a 3 recliner set. I contacted the shop immediately and said that management would get back to me on Monday as the set was delivered on a Friday. Now they will consider replacing the set but there is a waiting period of 6 weeks I have moved into my new house and don't have a lounge suit. I have asked if they can only fetch the 2 seat couch to make them recline and I was told no because the colour wont match and if I keep the \wrong"set until they bring the new one they can't sell it because it will be a second hand set(page1/2)"""
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
2 (40%)