UN
Uveshni N
Active since Jan 2016
15
Reviews
0
Industries
Reviews
15 reviews9 months ago
FNB’s Disgraceful & *********** Service — Lost a Loyal Client
FNB has shown me nothing but incompetence and indifference. I’ve spent over R150 on airtime — bounced from one department to another by untrained staff, many of whom are rude and transfer calls without notice or explanation. The fact that I had to chase answers for basic service is unacceptable. This has been the final blow after years as a loyal client. I’ve already opened a Standard Bank account and will be closing my FNB account permanently. It's shocking how easily FNB drove away a long-term customer through sheer negligence and lack of professionalism. My issue remains yet unresolved
56 replies
9 months ago
FNB’s Disgraceful and I'm competent Service — Lost a Loyal Client
FNB has shown me nothing but incompetence and indifference. I’ve spent over R150 on airtime — bounced from one department to another by untrained staff, many of whom are rude and transfer calls without notice or explanation. The fact that I had to chase answers for basic service is unacceptable. This has been the final blow after years as a loyal client. I’ve already opened a Standard Bank account and will be closing my FNB account permanently. It's shocking how easily FNB drove away a long-term customer through sheer negligence and lack of professionalism. My issue remains yet unresolved
0 replies
10 months ago
Customers are not important to FNB
FNB doesn't seem to care about their customers. They are not even willing to try and assist. Very disappointing. Will be moving to a different bank.
56 replies
14 months ago
Disappointed in their drop in service levels. Used to b 5 star worthy
I've had a great experience with them up until it came to moving addresses. I understand the delay is on the FNO's side but how can you not credit a client for service they are not receiving? Furthermore, why is there no push from HC to Link Africa? It's been 3 weeks since my request. I haven't used HC's internet since 23rd Feb and was advised that I won't receive credit for days lost. But if I had to activate early, of course I'd have to pay pro-rata. But they can't credit me pro-rata? Very one sided.
322 replies
14 months ago
Poor customer service! More like non-existent customer service!
It's been 3 weeks now since I've app**** for a change of address and Link Africa has not called or installed my line at my new address. I work for an FNO and we do this within 48 hours. Such pathetic service!
0 replies
20 months ago
If I could give you more than 5 stars I would! Patricia (4C1JUMS/4CIJUMS) thank you for your excellent customer service and the great news Home-Connect provided today
If I could give you more than 5 stars I would! Patricia (4C1JUMS/4CIJUMS) thank you for your excellent customer service and the great news Home-Connect provided today. It's only my 2nd months since switching from my previous ISP but I can already tell I will remain a loyal Home-Connect customer.
53 replies
20 months ago
Highly recommend
Happy client! Great service, great internet, affordable! Don't think I'll be switching to any other ISP again. Highly recommend.
53 replies
20 months ago
What a pleasant experience
What a pleasant experience. Fast delivery and plug and play efficiency. Beautiful! Also amazing customer service from Nikkita at Sales
53 replies
22 months ago
The best employee Vodacom has
Would like to give Bongekile Blessing Mambunu all stars you can get. Wonderful consultant. If this company can get more people like this with no doubt this i see this company flying. Keep up the GREAT WORK. No words can explain how much this person means to this company. May God bless you. Thank you Blessing.
53 replies
Review Distribution
5 Star
8 (53.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (46.666666666666664%)