PO
Peter O
Active since Feb 2016
35
Reviews
0
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Reviews
35 reviews13 months ago
iStore Eastgate ******* artists
Why is it that a visit to an iStore in SA is always about being shafted. Trade in values on items on which full and detailed evaluation done yesterday mysteriously dropped by 5k in 24 hours. IStore Eastgate a complete an utter disgrace and ******* to an other wise good product. Complete and utter ******* artists.
0 replies
24 months ago
ZERO danger of any feedback from Samsung
Do I have to do a THIRD review to perhaps get ESCALATIONS to answer!!! Look back on here for past reviews and add some follow through to your instantaneous replies to a review.
159 replies
24 months ago
FlySafair brilliant service marred by petty CPT gate checkin staff members
FlySafair Management in CPT your get the 5 star rating along with the rest of the operation with exception of the surly final checkin staff that we encountered last week. My 15 year old had to come back to me after bag checkin as an item had been left in the car. My wife and her over 80 year old mother proceeded through security and to the gate to wait for the flight to be called. My son then got the run around from airport security over absolutely nothing as they were simply being difficult. By the time he got to the gate last passengers had ONLY JUST been checked through but my wife and his grandmother were waiting for him at the checkin at the gate. Staff then closed the flight telling my wife who had been standing in front of them for practically the entire checkin process that they were all being offloaded. This despite my wife saying there is my son a mere 20 meters from the gate! Staff then walked away LAUGHING and proceeded to give the instructions on the ground LAUGHING once again and being watched by all three very distraught family members in the process. Family went through to FlySafair Management who were appalled by the action and, as it was not the first time this behaviour had been reported to them, put them on the next flight at no cost at all on the proviso that a formal complaint is lodged so that action can be taken against the staff members in question. Well done to FlySafair Management on the ground. 2 of your passengers were connecting to Virgin Atlantic and you saved the day. We love your service and do understand that your reputation as the most on time airline in Africa is vital. Perhaps what needs to be explained to the surly gate checkin staff is that when all 3 customers are standing right in front of you and you close the flight (whilst laughing at your customers) and then go and tell staff to offload bags (laughing with the baggage handling staff) then THEY (your own staff members and not the customers) jeopardise your brilliant on time records. Keep up the good service in SA as we really need a brilliant airline like your!
0 replies
24 months ago
Minus stars for Samsung service on 5 plus star products
Hey Samsung... I put a review up here on 12 Mar 2024 at 15:51..... look back on here and see for yourselves. Got a call from you to ask if anyone had responded..... I said no.... reply was we would get someone to respond. Now nicely brushed under the carpet aliong with the MANY reviews for this exact issue that I have found on social media platforms about your totally disconnected set up and stores purporting to be FULL Samsung stores but when you need something done you find out that the stores are not this at all. Great product.... not so great service! Good sweeping of REAL service issues under the carpet! Overall experience would give you minus 5 stars for service but ful house for product!
159 replies
25 months ago
Non “connected” dots - uselss customer service
We had an issues with your V&A Store in December/Jan. Landed up having to physically go back to the Cape from Gauteng as “not a Samsung store” so have to fix it “in store only”. Funny how everything right down to packets, logos, paperwork is ranked as SAMSNG hey! Wife contacted Samsung and sent a complete fob off letter. Called Samsung and spent ages on the call. Firm offer off a battery pack given as a can you shut up now please disgruntled customer as we don’t really care that your poor experience was. Contact details and address taken down…. Today I asked wife about it and was appalled at her answer. We still have a watch strap that is way too small and a V&A store that is not prepared to actually do anything about it at all and we went back to Cape Town to sort it out and just got attitude - and yep you guess right ….ZERO battery pack received from Samsung Customer Service as promised. Look around on this platformat the main reason for disappointed customers and you will find loads of people with the same experience and Samsung just fob you off and get away with it. Offer you a 1 battery but you must go and spend 5 times that on a watch strap that works and then don’t even bother to send the battery. Pathetic and highly annoyed does not even begin to describe this totally ********* way of doing Beukes’s Samsung. Brilliant product but spilt by greedy money sucking non dot connecting policies. Buyers of Samsung products need to ask questions about this BEFORE making a purchase and getting caught in your lies.
277 replies
26 months ago
Ampath playing god!
Ampath who made you god? Have you taken a leaf out of the Discovery playbook? My kid has just spent the past week rowing in a regatta on the filthy dirty Buffalo River in East London. He has Gilbert's Syndrome and has returned sick as a dog. GP sent him for bloods including liver function this morning. Result are ready but as a patient I am told there is some rule about a NINE day waiting period. This has NEVER ben the case before today - NEVER! SA Rowing Champs is in 2 weeks time and as parents we need to check his cumulative bilirubin levels. We take the care to manage and look after a lot of our health care issues ourselves. I have a rare discorder called Refsum (1 : 1 000 000) and this is controlled entirely by diet and thus by me and not some doctor. The same actually goes for Gilbert's Syndrome as there is no treatment or cure for this other then knowing what spikes the levels and making sure you avoid this as best possible. I repeat my question - what makes you god when it comes to us managing our own health care matters?? Since when is there a 9 day waiting period - service has been paid for and results should be ready immediately as they always are. Some "god" at Ampath clearly thinks it is cool to change the rules and mess your customers, yes those of us who pay your salaries, around! Going forward the instruction to the GP is that we REFUSE to use Amapth.
348 replies
27 months ago
Bye bye after 30 years plus including working there in the early years
E48-32 FFS DSTV … been 30 plus years of subscription along with a few of the early works working for you but today it comes to an end. I cut the package down to minimum in December when your system returned this error. I left the decoders off for a few days and they sorted themselves out. Been away from a bit in January and on our return on Tuesday we were back to this screen. 2 days without power to the boxes and they still show this screen. Gatvol now so I guess you can stick your 3 decades plus of subscribing where the sun don’t shine. Time to turn you off and move on now …. Bye bye.
174 replies
28 months ago
Medical Aid and NHI Collusion in 2024 😳
Copy of letter to CureMed should get my point across about just how well Medical Aids baffle the public with bull@@@@ and even more so for their new 2024 plans. Hi there Not going to win with these “@@@@@“ from Discovery but I just have them a rev when I took a call from them about the matter just now…. Here is my Facebook post after the call… and I sent it to Hannes who owns Veganview on email too. Morning Hannes and Team Just shat all over the poor Discovery call centre agent that got the job of answering my query as to why I am being charged an out of network penalty for using Veganview pharmacy…. My post on Facebook might amuse you… I not rest with just a Facebook post either and am taking it further on social media…. Just posted this on FB… There we go … got to 11 Jan and got a call from Discovery about “authorised suppliers”. Wait for it as those of you on Medical Aid are in for a rough time when you realise what these guys have done and baffled you with marking bull**** about their new tariffs and schemes for 2024. The colluding medical aid suppliers are in full and total collusion with government too. As of 1 January they implemented their own version of NHI. We have been using a particular pharmacy for years. Needed an urgent supply of new and additional chronic meds to treat ulcerative colitis after a scope on 18 December and Veganview were the only pharmacy that could get hold of the particular meds urgently as per the surgeons instructions ……. 20% co-payment as a penalty for using a pharmacy that is not on their network!! Well the fekking place was on the network for 2023 and before this but suddenly it is not for 2024 going forward but clearly also for the last week of 2023 too. Those of you in the Edenvale area take a close look at your medical aid as Linksfield Hospital will definitely cost you big time as it is not even on the list anymore and Bedford Gardens now needs a co-payment whereas is never did before. Just gave the person a lecture on the phone then proceeded to tell them that for the past 3 years my vitality check advice from Discovery has told me that I need to eat more red meat and fish!!!! I have a 1:1000000 disorder that is controlled by a diet that means since been diagnosed 20 years ago at the Chelsea and Westminster Hospital in London I have medically been banned from eating fish, ruminant or any derivative thereof as I control an incurable condition by frikken diet FFS!!! But wait for the calls as those doctors you have been going to for years who are not on the new 2024 approved doctors list are going to cost you co-payments or no-payments back from your medical aid going forward… the *******s have all implemented their own version of governments NHI in their 2024 tariff and plan structure. I ended the call saying sorry not your fault ma’am but I am addressing those idiotic doctors that are listening in to this call…… #discovery
256 replies
30 months ago
Afrihost Sucks
Afrihost you used to be brilliant. You now suck BIG TIME. I take the trouble to send you a detailed set of issues and you respond with your bog standard fob off reply. No wonder Dowerglen 4 residents would love to get rid of you and TTConnect from our area. VERY disappointed does not even begin to describe things. If you want to know the numerous issues we have over the past months ever since TTConnect decided to change ONT's then you can make contact with me - if you even care about customers anymore!
131 replies
30 months ago
**** site MyHealth365.co.za
Ordered and got a "confirmation" along with a bible quote and then heard absolutely nothing. Phone number on website does not work. No response to emails. Reported the site on ****Advisor as *****ulent and called my bank and reversed the transaction. By the way when I was de*****ed in July I was give a really top tip by Discovery Bank to ALWAYS and ONLY use a VIRTUAL CARD when transacting online. That way you cannot get nailed on your credit card again!
0 replies
Review Distribution
5 Star
3 (8.571428571428571%)
4 Star
0 (0%)
3 Star
1 (2.857142857142857%)
2 Star
3 (8.571428571428571%)
1 Star
28 (80%)