Active since Feb 2016
I'm Sizwe Ntinzi I have been with Luvuyo funeral club for so many years but right now I'm writing this review with a heavy heart my father passed away on the 27 of June I submitted my documents but Luvuyo told me they have a backlog I must wait till today I am still not paid no that is not right I cannot even get hold of their consultants now on the phone of which I used to speak to Ayanda but now they don't even say a word they do not reply on WhatsApp I am now thinking of opening a case with Saps as I cannot continue paying them for no service.
It was professional and the consultant was patient with me so I am happy with the service I have received, Ruth must keep up the great service she is doing well 💯
I went to spar today wearing my mask so there is a man outside who sanitize everyone who is visiting the store he sanitised me then when I entered the store the security asked me about the mask and I said but I am wearing one she said this is not a mask then I said what is it she said it is a child vest and I said wow if your child's vest are looking like this then my one don't the one who sanitized me came and told that security that what I am wearing is a mask so I went inside the store and the male and the female security sent a man to chase me out of the store he said I must get out and I looked at him and said you are too old to be rude like this but I will get out , if anyone knows where to forward this I would be happy to take this forward as I am not happy with how I was treated as I did comply. Cyril said even if you used a scarf or a cloth to cover your mouth and nose when you are in public that is ok. I went out without buying what I was therefore ,I sent inbox on facebook about their service no feedback yet except for the one that I got saying that was unfortunate of me to experience such and I refer that person to a footage because I was wearing a mask.
LUvuyo burial society says they work with sanlam and their claims will be paid within 48 hours butvmy husband has been waiting as from 17 of July till today he has not been paid out they say his claim is on the assessment with sanlam our aunty that passed away has now been buried and yet we still waiting for her pay out Luvuyo burial society must hire people who knows how to deal with people their staff is rude.
Today I went to house & home at somerset mall when got there I was told by security that they closed and they have moved when I check online using Google it showed up that the store now open untill 3 and the board ardvertising their store is still showing outside ,I had to ask my husband to drive to Cape gate mall .The time and petrol running around like I don't know what I am looking for.why is online service not updated and why is there a board still showing outside that the store is available of which there is no store.website need to be updated so that as customer s we know where to go , don't show false information please.I was so angry because O could not believe as I went there knowing that there is a store . should you want to be in contact with me my number is ********** 718.
I bought a phone at edgars 2 years back but I keep on getting sms's for Mr Hendricks who is a client to absa I went to the khayelitsha branch they said they can't do anything to help or solve that again last month I went there because every morning I get sms's from Absa and Roseline Mbele told me ther is nothing they can do because client is not available and that they can't go into clients account without a client being available .what about me that is being iretated by someone elses messages its not nice at all .because I am not MR hendricks and I think they suppose to remove my number from their system coz clearly their client has changed his number and there is no way that their client is also getting messages its impossible and the khayelitsha branch is showing no willingenss to help on this matter .Absa has so do something I'm tired of this abuse
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