AK
Arnel K
Active since Mar 2016
13
Reviews
0
Industries
Reviews
13 reviews12 months ago
Ben W installed my device at 7:30 am the day after I app**** and he kept in touch u till acess was granted
Ben W installed my device at 7:30 am the day after I app**** and he kept in touch u till acess was granted. He even offered to come back and have a look at my connection. Really amazing quick service. Thank you Ben, you make a big difference in believing in good and efficient service. You are a big bonus and advantage for Metro Fiber, keep up the good work
58 replies
14 months ago
Thank you for making a difference
Always a good experience visiting your shop. Barry, Aaron and Grace, you guys make such a big difference in our lives. My special needs daughter insist on visiting your shop often eventhough it is far from home. She love seeing you guys, you guys put a smile on her face. Thank you for making such a big difference in her life. We live in a cruel world when it comes to the treatment of special needs children, but you guys brighten up her life with your friendliness and care. We have actually never gotten bad service or vibes from any of the rest of the staff too. All in all this Spar is just a feel good go to place to shop.
0 replies
14 months ago
Wonderboom Junction branch rocks
Wonderboom Jumction branch: We love you guys. I have a special needs daughter and they always greet her with hugs and big smiles. You guys make such a big difference in a cruel world towards special needs . Cady see you guys as her friiends. Once again, thank you for the amiles you put on her face.
0 replies
14 months ago
Bad service from FNB ***** dept
I have been battling to get feedback from FMB ***** department regarding a ***** case. Always have to hear the query will be escalated. Even visits to the branch on many occasions delivered no feedback. The inspector assigned to the case doesn't reply to e mails anymore and the number provided for her is not reachable from day one.
71 replies
17 months ago
***** dept complaint
A ***** case was reported almost 4 months ago. The case was assigned to an inspector. All requested documents, case number and affidavit was sent to her. No feedback was received. Dozens of calls made to the ***** dept later I went to the local branch to ask assistance. They also couldn't get hold of the inspector, but got an e mail from the onspector's teamleader stating that they traced the money to a Capitec account, they will provide feedback the next day. A week later I returned to the branch and I was advised to logg a complaint against the ***** dept on their website in the branch and they have 24 hours to respond. This was two weeks ago. No feedback, no response from FNB. Very big concern for clients as we have numerous accounts with FNB. Visiting a branch delivered no result, escalating a complaint , no result. There is no way of contacting the ***** inspector as the contact number provided ( landline ) is always unavailable.
56 replies
19 months ago
STAY AWAY FROM THIS COMPANY
****MERS!!!! Stay away. Were ****med by this company, all the bad reviews gets removed from this platform. Sonja is very friendly and accommodating when you ask for a quote. Once you paid, she is never at the office, never respond to questions. And they never showed up on the moving day. I opened a case at SAPS,.
0 replies
23 months ago
Had such a terrible experience, I will never support them again
Had such a terrible experience, I will never support them again. I wanted to utilise rewards points but after fuel was done they told me the rewards machine is not working. I asked to speak to a manager as I could see the lady assisting me really didn't want to help me. Apparently no manager was available. I asked for a supervisor, she pointed at 2 guys standing outside, of which one also said they can't help me. The second supervisor assisted me so quick. I unfortunately experienced ****** treatment, for that reason Shell Richards Bay will never see me again, ai will rather go firther to our local Total station where we always have a good chat and mutual respect for each other.
0 replies
23 months ago
Received excellent honest customer service from Mlungisi Ngobese
Received excellent honest customer service from Mlungisi Ngobese. But they promise to utilise credit then just don't. This is causing reversals two months in a row on my bank account which has an impack on my credit score.
53 replies
28 months ago
Taking no responsibility for errors
I made use of their services in November 2023 to relocate trom Pretoria to Richardsbay. The person whom I dealt with from the start was really helpfull and stayed in contact. After receiving my load on the other side, I noticed alot of damaged items, items missing and a couple of items were not loaded in Pretoria. They also offloaded items that did not belong to me, which I asked for them to load it on the truck again. After filing a complaint, I was told they do not take responsibility for damages,and I hot no feedback on the missing items and no feedback on the items not load in Pretoria. I was told that the lady will not take a call from me, I can communicate via e mail. This after I got no response on e mail. I am terribly dissapointed on the services. I need to organise for the items left behind to he transported now. And Items missing,? How can they not take any responsibility for a services I paid for, and then refuse to respond on a complaint. I will not recommend their service.
640 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
1 (7.6923076923076925%)
1 Star
7 (53.84615384615385%)