Active since Mar 2016
59
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Reviews
59 reviews14 months ago
SARS staff are uneducated
Can someone please explain to SARS employees that when a client requests to see the form(s) they are signing. SARS, a south African government institute are LEGALLY required BY LAW to prove to a client what they are signing. For a SARS employee to me they can't follow LAW because it's an inconvenience, shows a level of education and arrogance completely below sub-par of any employee.
0 replies
32 months ago
FNB changes client accounts on a whim
This morning FNB has blocked my account. By no request or instruction from me. I had absolutely no idea FNB employee's where simply allowed to change client accounts on a whim. I find it completely disgusting the "Top bank" in S.A. allows this kind of behaviour. Now I am forced to waste my petrol and time, so i can drive to and FNB branch to further deal with *********** staff.
393 replies
40 months ago
No chicken at Kentucky Fried CHICKEN
I love how Kentucky fried CHICKEN doesn't sell chicken a.k.a. the sole item that the entire menu is based on?! why? becuase of a "supply problem". your staff also informed me your fast food outlet closes at 8PM. That's alright, Lucky Mcdonalds stays open past 8PM, you can also order anything show on their menu because they understand how to run a working supply chain.
0 replies
43 months ago
UPS is the worst courier service
Try to arrange a collection with UPS UK is like carving a piece of marble with your face. UPS first of a collection needs to be arranged multiple times, as UPS does not log collection on the first call. its not that hard. Its a pre-arranged, pre-paid for AWB. It has all the information, All UPS need to do is READ I called to arrange "same day" collection for this on Monday October 10th, it is now Friday October 14th. For reference "same day" collection means you collect on the same day!!! not 4 days later. UPS also refuse to send any kind of acknowledgement collection has been arranged, Instead pushing responsibility onto the customer to check. very professional. Any questions asked are met with generic answer. UPS Staff directly refuse to answer customer questions and when posed with the same question, staff simply hang-up. UPS UK expect customers to accept items will be collected purely by word of mouth and good faith. This is the worst business model I think I've ever seen.
0 replies
45 months ago
Juvenile staff can't find s**** feed information
I love how FNB calls two months after I've submitted information, threating to freeze my account unless I can "kindly take 5 minutes to confirm your personal information." wow, firstly great response time. Second: Really? confirm personal and sensitive information OVER THE PHONE?!!! very professional. you understand FNB take no responsibility to personal or sensitive information stolen. I dont understand how you claim to be easier or more convenient then other banks? your entire business operates from a self help app. As no FNB operator can assist you, unless you download the "convenient" FNB app. your staff cannot find information s**** feed to them two months ago and because of that you're threating to freeze my account? I can truly see your "friendly" and "helpful" service. "FNB: how can we help you" answer: not at all
134 replies
61 months ago
continuous harassment of sales calls
kindly note, if FNB continue to harass me with sales calls you will be block on all channels and with the wonder caller ID this is very easy to achieve. and thats "how we can help you" :)
53 replies
63 months ago
Useless "Staysafe" spam
Government continues to hijack mobile operators and spam user completely useless "StaySafe" messages. if I recall aren't you BY LAW meant to allow users to "opt out" of your ridiculous idiocy.
0 replies
63 months ago
Uplay "exclusive"
I have bought One game on Uplay, kindly note i will never again spend a single cent on uplay because of your "exclusive" proprietary methods. Do you honestly expect gamers to use five different gaming platforms?! Nobody uses five different internet browsers because no internet content is browser "exclusive"!!!!!
0 replies
63 months ago
Vodacom continue to spam me!!!
can Vodacom kindly stop spamming with completely useless "StaySafe" messages. this is not my first complaint about this and clearly have done nothing the first time I've asked. very simple, STOP SPAMMING ME!!!! if i want this information i am fully capable of getting it myself. I do not need your help or have requested your help
117 replies
64 months ago
no one will assist when there is an issue
Vox makes things as difficult as possible for customers. I phone your Support number and customer service number multiple times. first I am met with babbling answering machine, that has to go on for over a minute before i can make a selection. when I finally do enter my selection the stupid answering machine starts over again. this continues to happen over and over again. all the while NO ONE from Vox is bothered to answer and assist. then I am phoned back 3 days later by someone with an absolutely poor line. So lets see, Vox telecom wont assist with issues as no one will answer, your call back system is three days late (with a very poor line) and your answering system doesn't work properly. congratulations your useless on three fronts!
0 replies
Review Distribution
5 Star
2 (3.389830508474576%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (8.474576271186441%)
1 Star
52 (88.13559322033899%)