MC
Moeti C
Active since May 2016
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
Final Instruction to Cancel Contract – Ref: 622587422838
Dear Sir/Madam, I am writing to formally instruct the immediate cancellation of my MTN contract associated with reference number 622587422838, which reached its end date on 15 March 2026. I confirm that I have fulfilled all contractual obligations and had previously communicated my decision not to renew the contract or continue on a month-to-month basis. Despite this, my cancellation has not been finalized, and I have experienced significant difficulty obtaining assistance through your customer service channels. Please take this as my final instruction to terminate this contract with effect from 15 March 2026. I do not consent to any continuation of services or billing beyond this date. I request the following: Written confirmation that the contract has been cancelled A final statement of account (if applicable) Written confirmation that no further billing will take place Kindly treat this matter as urgent. Should this not be resolved promptly, I will have no option but to escalate the matter to the relevant regulatory authority. I expect written confirmation within 5 working days before taking the matter to the ombudsman. Yours faithfully, Moeti Ntokoane 083 302 1091
0 replies
1 month ago
Formal Complaint Regarding Security Conduct at The Blyde
I am writing to formally lodge a complaint regarding an incident that occurred during my recent visit to The Blyde (Pretoria East). On [insert date], I accompanied my son to collect an item from his classmate. As this was my first time visiting the estate, I was unfami**** with the environment. I stopped briefly at Gate 1, near the Curro Academy gate, while my son quickly collected the item. Within minutes, a security vehicle branded "Levant" approached me. The security personnel engaged with me in a rude and hostile manner, insisting that I was not allowed to park there and even threatening to clamp my car. When I asked whether there were any disclaimers or signage indicating that parking was prohibited, none were visible. I found the behavior of the security personnel unacceptable. As a visitor unfami**** with the estate rules, I expected clear signage and courteous guidance rather than harassment. Their conduct left me feeling unwelcome and unfairly treated. I strongly believe that security staff should be trained to handle such situations with professionalism and respect, recognizing that not all visitors are aware of estate-specific rules. I respectfully request that management address this matter by: - Reviewing the conduct of the security personnel involved. - Ensuring that clear signage is placed at gates to inform visitors of parking restrictions. - Providing training to security staff on professional and courteous engagement with visitors. I trust that you will take this complaint seriously and provide feedback on the steps taken to prevent similar incidents in the future.
106 replies
99 months ago
Bad service received
I have considered using Hello Peter after I have send numerous emails to RCS to assist me with my query. I made a final payment to close my account and have send numerous email attached my proof of payment to payments@rcsgroup but I'm told they haven't received anything from me. I have made many attempts to contact them but was kept on the line for hours, and send from pillar to post without any resolutions. I please request RCS to contact me urgently as I want to close this matter once and for all and want nothing to do with them anymore. How can a big company like RCS takes their own time to allocate a payment, I need this matter sorted as soon as possible and interest to be reversed. Failure to do so I will have to hand over the matter further.
210 replies
106 months ago
Still Nothing From ABSA regarding my Query
<p>I have been calling ABSA regarding an incident that happened where i accidentally paid using someone credit card number instead of mine.</p> <p>My sister in law last month cause shes un-employed asked me to pay her credit card,as she has an arrangement to pay either R50 or R100 which I paid to assist. It happened that this month while I was paying for my credit card I accidentally paid hers instead of mine.</p> <p>I made a payment for an amount of R1300 , only to find out I'm paying to my sisterin laws credit card.</p> <p>I've also send numerous emails to missingpayments@absa to assist me and allocate payment to my account as my credit card balance to be paid is R1300.</p> <p>I have been sent to every department to different people with no help, i need just someone to transfer my money from A to B but i'm treated like i committed a crime.</p> <p>My credit card account is now accumulating interest because of people who are incosiderate and not willing to assist me.</p> <p>I'm being told they cant help me as my sister in law is owing, how is that my problem? I'm paying my debts is that not enough?</p> <p>This is really unacceptable as its my money and I paid incorrectly to someone account which I have a right to say where it must be allocated, if it was paid by her it was better but I paid for it.<br /> </p>
56 replies
106 months ago
Credit Card Call Centre
<p>I have been calling ABSA regarding an incident that happened where i accidentally paid using someone credit card number instead of mine.</p> <p>My sister in law last month cause shes un-employed asked me to pay her credit card,as she has an arrangement to pay either R50 or R100 which I paid to assist. It happened that this month while I was paying for my credit card I accidentally paid hers instead of mine.</p> <p>I made a payment for an amount of R1300 , only to find out I'm paying to my sisterin laws credit card.</p> <p>I've also send numerous emails to missingpayments@absa to assist me and allocate payment to my account as my credit card balance to be paid is R1300.</p> <p>I have been sent to every department to different people with no help, i need just someone to transfer my money from A to B but i'm treated like i committed a crime.</p> <p>My credit card account is now accumulating interest because of people who are incosiderate and not willing to assist me.</p> <p>I'm being told they cant help me as my sister in law is owing, how is that my problem? I'm paying my debts is that not enough?</p> <p>This is really unacceptable as its my money and I paid incorrectly to someone account which I have a right to say where it must be allocated, if it was paid by her it was better but I paid for it.</p>
56 replies
121 months ago
How rude can your agent be even when the mistake was on their side
<p>I'm really pissed by the call I just received now from an agent by the Name of Lerato who called on Behalf of Nedbank Personal Loan around 14:30 today.</p> <p>First week of Dec I received an SMS that Nedbank will debit on the 11th Of December, which I called them and advise that they can only debit on the 21st of December 2015 and received a reference number for the call: 2382670 and was promised that the debit order will go through which it never did. I then phoned again in January and advised them that the debit order did not go through as arranged which I asked them to debit my account twice in March to cover the mistake that was made in December which I received this reference number for the call:2492266.</p> <p> The same people after our arrangement for march decided not to debit my account in February, thats why now February is also outstanding and dont appreciate they way I'm being treated at Nedbank.</p> <p>How is it my problem that they didnt debit and why should I be insulted the way this Lerato Lady insulted me.How many time should I call and ask them to fix their mistakes? I need her to show me where my debit order was rejected in regards to no funds in Dec and February and also who authourised them to debit my account twice also in April as I only authorised it in march. I'm not going to stand and be insulted because of your mistakes yeeeeeeeer ,she is so dis-respectful and doesnt even check records as I kept on calling and calling for them to debit my account. I'm not going to keep on double paying Nedbank because of their bloody mistake finish and Klaar.</p> <p> </p> <p> </p>
75 replies
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1 Star
6 (100%)