Active since May 2016
This is probably the Biggest **** Pulled off by the Former ANC Ministers. It was sold with the idea of affordability; now it's becoming a nightmare and expensive without consultation with members and unions.
Hi Lourina, The refusal to pay what is legitimately due to us will now be disputed by your company. For the record, the leaking sink was reported on two separate occasions. It was repaired and subsequently repaired again. Despite this, the leak caused damage to the cupboard and the adjoining wall. It is therefore perplexing that no maintenance tickets reflecting these reports appear on your system. We find this difficult to reconcile, particularly as we have consistently acted in good faith and have no reason to fabricate maintenance issues. A similar contradiction arose in relation to the painting and the leaking roof matter. We were expressly instructed to repaint the room using the exact paint supp**** by your agency, only to later be informed that the colour was “not the same.” One is left to reasonably question how responsibility for that discrepancy could lie with the tenant. Regrettably, the handling of these matters gives the impression that your company is less than objective in its assessments. It appears that deposits are being retained to address general repairs and remedial work on units for which no owner-approved maintenance applications were lodged, despite such maintenance falling under the oversight of your agency. We have, without dispute or resistance, accepted responsibility for minor damages, and the associated costs were deducted without issue. However, attributing responsibility to us for damage caused by a leaking sink, coupled with the ongoing reliance on missing “tickets” and uncer*****y around who attended to repairs, has become tiresome and unreasonable. For completeness, my wife has already submitted photographic and documentary evidence to your office. Furthermore, your own inspectors remarked during the exit inspection that the materials used in the units are of poor quality and that workmanship is substandard—an observation which aligns with our experience. Should this matter remain unresolved, we reserve the right to place this entire correspondence on Hello Peter, allowing the public to draw its own conclusions regarding the objectivity and fairness of your company’s processes. I trust this matter will now be reconsidered with the seriousness it warrants. Regards, Mr Brown 0824698029 This is how this Industry Operates, and We Lived @ 146 Leah Terrac,e Westering, Gqeberha. They are slow to respond, don't wanna take blame for certain things and will use your deposit to fix the owner's flat, meaning everyone will lose out on their deposits left, right and centre, even if you dispute things and send them voice notes and pictures as evidence,e it falls on deaf ears.
Dear BURTON BROWN ER Consulting Inc - Drs Holt and Partners would like to draw your attention to the fact that despite our previous reminder and request for payment, your account remains in arrears. We trust that you will avoid any additional inconvenience and action by paying the outstanding amount. Should you have settled this account, please contact our accounts department on 0861374768 or send your proof of payment to accounts@erconsulting.co.za Please refer to the attached statement for the outstanding balance and banking details for payment. Please note that the statement is encrypted. To unlock the statement, please enter the RSA ID or Passport Number of the Main Member. You can now pay your account online via our Secure FNB Payment Gateway. Good day, The payment was received and allocated. Please note that your account is overdue and requires an immediate payment of the full balance of R700.00 to avoid the account from being handed over to our debt collectors. Regards, Abongile. On Monday, 19 January 2026, 09:04:24 +0200, Burton Brown <burton.brown007@gmail.com> wrote: Burton Brown <burton.brown007@gmail.com> 20 Jan 2026, 11:46 (2 days ago) to complaints, chantelleb, ER Dear Sir / Madam, I place on record my serious objection to the threats of handover allegedly being made against me. I am currently making payments on the account to the best of my financial ability. You are legally not entitled to hand a person over while payments are being made, particularly in the absence of any signed or agreed payment arrangement. No such arrangement exists between us. Furthermore, I must state unequivocally that I am being charged well above medical aid rates, and at no point were these excessive tariffs disclosed to me when my wife was admitted. This constitutes a clear failure on your part in terms of transparency, disclosure, and ethical billing practices. No law permits a patient or guarantor to be threatened with handover under these circumstances. Any attempt to proceed in this manner will be viewed as ********, coercive, and procedurally irregular. Should these threats persist, I will have no hesitation in formally reporting this matter to the Health Ombud and all relevant regulatory authorities without further notice. I am also obtaining advice regarding my rights in this matter. I expect this issue to be addressed immediately and for all threats of handover to cease with immediate effect. Regards, Mr Burton Brown Burton Brown <burton.brown007@gmail.com> 20 Jan 2026, 11:46 (2 days ago) to complaints, chantelleb, ER Dear Sir / Madam, I place on record my serious objection to the threats of handover allegedly being made against me. I am currently making payments on the account to the best of my financial ability. You are legally not entitled to hand a person over while payments are being made, particularly in the absence of any signed or agreed payment arrangement. No such arrangement exists between us. Furthermore, I must state unequivocally that I am being charged well above medical aid rates, and at no point were these excessive tariffs disclosed to me when my wife was admitted. This constitutes a clear failure on your part in terms of transparency, disclosure, and ethical billing practices. No law permits a patient or guarantor to be threatened with handover under these circumstances. Any attempt to proceed in this manner will be viewed as ********, coercive, and procedurally irregular. Should these threats persist, I will have no hesitation in formally reporting this matter to the Health Ombud and all relevant regulatory authorities without further notice. I am also obtaining advice regarding my rights in this matter. I expect this issue to be addressed immediately and for all threats of handover to cease with immediate effect. Regards, Mr Burton Brown Burton Brown <burton.brown007@gmail.com> 20 Jan 2026, 11:46 (2 days ago) to complaints, chantelleb, ER Dear Sir / Madam, I place on record my serious objection to the threats of handover allegedly being made against me. I am currently making payments on the account to the best of my financial ability. You are legally not entitled to hand a person over while payments are being made, particularly in the absence of any signed or agreed payment arrangement. No such arrangement exists between us. Furthermore, I must state unequivocally that I am being charged well above medical aid rates, and at no point were these excessive tariffs disclosed to me when my wife was admitted. This constitutes a clear failure on your part in terms of transparency, disclosure, and ethical billing practices. No law permits a patient or guarantor to be threatened with handover under these circumstances. Any attempt to proceed in this manner will be viewed as ********, coercive, and procedurally irregular. Should these threats persist, I will have no hesitation in formally reporting this matter to the Health Ombud and all relevant regulatory authorities without further notice. I am also obtaining advice regarding my rights in this matter. I expect this issue to be addressed immediately and for all threats of handover to cease with immediate effect. Regards, Mr Burton Brown ER Consulting Care Team Attachments 11:38 (9 minutes ago) to me Good day, We have noted your response, please note that our SMSs/Emails are automated based on the age of the account, we are unable to keep accounts for over 63 days thus your account is overdue and requires a payment of the full remaining balance. ER Consulting Inc. applies standard emergency medicine tariffs for patient consultations and treatments, which are in line with the regulations set by all relevant authorities in South Africa. Additionally, we have signage in all of our Emergency Units informing patients and their families that the bill from our services will be presented separately from the hospital bill and other al**** service providers, such as radiology and pathology. Regards, Abongile.Dear Sir / Madam, I place on record my serious objection to the threats of handover allegedly being made against me. I am currently making payments on the account to the best of my financial ability. You are legally not entitled to hand a person over while payments are being made, particularly in the absence of any signed or agreed payment arrangement. No such arrangement exists between us. Furthermore, I must state unequivocally that I am being charged well above medical aid rates, and at no point were these excessive tariffs disclosed to me when my wife was admitted. This constitutes a clear failure on your part in terms of transparency, disclosure, and ethical billing practices. No law permits a patient or guarantor to be threatened with handover under these circumstances. Any attempt to proceed in this manner will be viewed as ********, coercive, and procedurally irregular. Should these threats persist, I will have no hesitation in formally reporting this matter to the Health Ombud and all relevant regulatory authorities without further notice. I am also obtaining advice regarding my rights in this matter. I expect this issue to be addressed immediately and for all threats of handover to cease with immediate effect. Regards, Mr Burton Brown 0824698029Burton Brown <burton.brown007@gmail.com> 11:43 (5 minutes ago) to ER I wasn't told about any payment requirements, payment methods, or expected timelines at the time services were rendered. Furthermore, no alternative payment options were discussed or offered by the hospital. This has left us no choice but to use your services, regardless of the nature or urgency of the medical condition. At no stage were any formal payment arrangements concluded between you and me. In the absence of such an agreement, I will continue to make monthly payments based on what I can reasonably afford. Should this matter be escalated further through legal channels, I am prepared to pursue all available remedies. I will also formally expose and report these practices to the relevant oversight bodies for investigation, as the lack of disclosure and engagement on payment arrangements is unacceptable. I trust this matter can be resolved amicably and without further escalation. Yours sincerely, Mr Burton Brown 0824698029 THIS IS HOW THEY OPERATE WITHOUT SAYING ANYTHING WHEN THEY ATTEND TO YOU !!!! THIS IS HOW THIS BUISNESS OPERATES !!!!
I wish to formally register my dissatisfaction with both your customer service accessibility and the handling of my recent order. From a workplace environment, we do not have access to 087 numbers. Expecting customers to use personal cell phones to contact your call centre—only to be placed on hold for extended periods—is unreasonable and costly. This is not an acceptable or customer-friendly support model. Furthermore, the so-called alternatives provided are ineffective: The WhatsApp line yields no meaningful assistance. Emails sent receive no response, and no one calls back. No functional alternative landline or direct support number is provided. This leaves customers with no practical way to resolve urgent issues, which is unacceptable for a company of Takealot’s size and market dominance. To compound the matter, I placed and paid for an order with a confirmed delivery date of tomorrow, only to be informed—without consultation or adequate explanation—that the delivery has now been moved to 2 February 2026. This unilateral change is unacceptable and defeats the purpose of committing to advertised delivery timelines. I require: A clear explanation for the delivery delay. Confirmation of the revised delivery date being honoured. Immediate improvement or provision of an accessible customer support channel. Clarification on what recourse customers have when Takealot fails to meet its own service commitments. Should this matter not be resolved promptly, I will have no option but to escalate it through the appropriate consumer protection channels. I expect a formal response as a matter of urgency. Regards, Burton Brown 0824698029
I have experienced the same outage exactly 9pm.on a Monday night for the past 2 weeks now.When you call them please do this xyz which I did.Then they have the audacity to tell me plug in my labtop and do the following. Why must I do it if this ****** line is faulty and I have reported it to Frogfoot and Afrihost and neither is sorting it out.Instead I am paying for **** service and would not recommend Frogfoot or Afrihost to anyone.
I was told activation takes 4 hours after installation now I am told 48 hours its weekend no Internet. I called them since Sunday received no positive response or feedback. Burton Brown 22 Oleander Avenue Westering Port Elizabeth. 0824698029.This is bad service !!!
Great effective and professional service rendered
I have blocked hundreds of numbers from the TFG group wanting to sell me stuff, the more i say delete my number and i am not interested they just keep calling you from a different number. The 1 lady told me now i have been selected i told her unselect me and delete my number from your data base they said they can't i must call in and request it.This is pure harassment from TFG and i will ****** close my account soon if this **** dont stop really.
My wife has been admitted to Netcare Green Acres Thursday evening, they only changed her bedding This morning 29.07.2025 after I requested it.She needs to see a doctor but nobody is attending to her,she is being put on and taken of antibiotics she has septicemia in her leg spreading to her entire body.The treating Doctor just said he is going on holiday and referred her to another doctor who never even pitched up to look at her.If something happens to my wife I will sue this hospital group for what it has.Septecemia can spred through your entire body,she had blood tests done and the infection levels are skigh high the Matron on duty could not even care or call the doctor on call who is supposed to come see to her.
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