DB
Dave B
Active since May 2016
6
Reviews
0
Industries
Reviews
6 reviews11 months ago
Exceptional Service
I can highly recommend VDS Autobody. By far the best autobody repairer I have ever experienced. They went the extra mile to satisfy my needs. They were able to undertake a very complex repair to my Mercedes SLK's front air intake/spoiler whereas other repairers would have needed to source a new one. All staff were extremely professional & polite. Regular progress updates. Joe you are a STAR. Thank you.
0 replies
48 months ago
Unqualified Contractors
Avoid using Kannotduathing. There contractors are neither vetted or qualified. We had a wood burning fire place installed by Kandua as recommended by Leroy Merlin. The "qualified" contractor did not even have a ladder or installation kit. Fortunately prior to us using the closed combustion a qualified and knowledgeable inspector checked the installation and found numerous faults. Fortunately we listened to our "gut feeling" and prevented what could have been a very dangerous and unpleasant situation of our house burning down.
74 replies
48 months ago
The worst service imaginable received.
On 12 March 2022 we purchased a Bosca closed combustion fire place costing us in excess of R30k. We included installation in our transaction. Leroy Merlin Little Falls appointed Kandua (Kannotduathing) to undertake the installation. We were naturally under the impression that Kandua formed part of Leroy Merlin as the installation charge was paid directly to Leroy Merlin and we had no interaction with Kandua. On 19 March a so called vetted, certified and "suitably" qualified installer Emmanuel arrived without even a ladder. He informed me that he had installed many of the same closed combustion fire places. He proceeded to install the fire place which ended up a complete mess and a dangerous fire risk should it be used. He did not even have the basic installation kit. A qualified, professional and knowledgeable inspector was appointed to inspect the installation. This was undertaken on 8 April and his report submitted on 13 April highlighted numerous faults with the installation. On 22 April Francis/Linton a member of the Kanduanothing Management team together with Emmanuel the "qualified" Kanduanothing contractor arrived to see what needed to be done to rectify the dangerous eyesore. Initially it was agreed via WhatsApp that the necessary action to rectify the situation would be undertaken on 30 April. After discussing this with my wife I advised George of Kandua via WhatsApp also on 22 April that Saturday would no longer be suitable as we were having guests over for lunch and he should provide me with a few other alternative options. NO RESPONSE. I resent my message on 25 April STILL NO RESPONSE. In the meantime I had been in regular contact with Mirriam Sedutla of Leroy Merlin Little Falls. She did her utmost to get the situation resolved. Mirriam even communicated with me while she was booked off work sick. On 29 April I again took a day off work and visited the Little Falls branch in an attempt to resolve the matter. Francis undertook that "Rick" another "qualified" contractor would rectify the flue installation the same day. By 16:39 Rick had not arrived and I received numerous excuses. Mirriam Sedutla has given us excellent service and has gone out of her way to assist. She is the SHINING STAR in all this gloom and should be commended. Kandua is pathetic and tarnishing the image of Leroy Merlin. To date we have not been able to make use of our fire place after nearly 2 months as it poses a serious fire risk. Very sad indeed. Against my wishes Linton/Francis informed "PRO" will be on site "first thing" Saturday 30 April. I again mentioned that this would not suit us as our guests were arriving at 1pm. Saturday morning at 8:40am I received a phone call from Mirriam Sedutla asking if I was aware that the Kandua PRO was collecting material from Leroy Merlin and on his way to redo the flue installation. I advised that I was not aware but that to end this sorry saga I relented as long as the internal work was completed before our guests arrived at 1pm. At 12:55pm the same unqualified PRO Emmanuel arrived. This is after I has explicitly requested and it had been agreed to that a suitably qualified PRO be appointed to rectify the dangerous and unsightly installation. At 13:07 Saturday 30 April I sent Linton a WhatsApp advising that I can accommodate a "knowledgeable/qualified" installer on Monday 2nd May at 11;30am. My message was read on 1 May at 9:51am but not responded to. This morning 2nd May at 10;24am my wife received a message from the same unqualified PRO Emmanuel to say he is on his way. He was politely told that he is not qualified to undertake the task at hand and that he should refrain from coming.
148 replies
112 months ago
Bad Service
<p>On 23 July 2015 my wife and I visited Coricraft at Cresta and purchased two Teddy 2 division Savannah Oxblood leather couches Invoice Number R17383. We were served by Zandile Msweli who gave us excellent service and advised us the settee's have a 10 year guarantee. Unfortunately that is where the excellent service ended. On Sunday 15 January 2016 I noticed that when you sit at one end of the settee a sound similar to the cracking/breaking of wood is heard (I weigh under 60 kg). My wife immediately called the Cresta branch who confirmed there was a 10 year guarantee and that they would "get back to her". Thereafter on a daily basis she has been contacting them leaving messages as invariably the person she must deal with has been unavailable. To date she has not been contacted. I might add that my wife and I are both in our 60's, do not have young children that would jump on furniture and neither of us are overweight. Over the years we have spent a small fortune at Coricraft believing we were purchasing items of the highest quality and we have always received excellent. We were sadly misled. You receive excellent service until the sale is concluded thereafter if you experience problems with the item you are ignored. </p>
56 replies
118 months ago
DSTV Premium Magazine Ref. No. 5241871
<p>Since December 2015 I have been struggling to get Multichoice to regularly post my DSTV Premium magazine. this is probably the 3rd or 4th complaint i have logged. After logging a complaint I receive a magazine in a plain envelope with my address written by hand. Besides getting the address wrong by using my street address and not my postal address i am promised that the system has been updated and the magazine will be posted monthly. This is yet to happen and I can only state that Multichoice customer service is pathetic or should I say non existent. To receive the magazine regularly should I diarise to log a complaint on a monthly basis around the 20th of each month.</p>
53 replies
121 months ago
DSTV Premium Magazine Ref. No. 5241871
<p>It never ceases to amaze me that when you initially lod a complaint you suddenly receive excellent service which rapidly deteriorates to the pathetic service you originally reported. On 9 April I logged a complaint regarding the non receipt of The DSTV Premium Magazine. Shortly after receiving my complaint the April issue of the magazine was posted to my street address (even though my postal address is on record) never th eless I received the magazine. My address was hand written and the magazine was in a plain envelope which indicates at least that somebody spent some time to resolve the matter. STILL WAITING FOR THE MAY ISSUE????</p>
159 replies
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1 Star
5 (83.33333333333333%)