Active since May 2016
8
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0
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Reviews
8 reviews71 months ago
Call back
Can someone from Afrihost call me back at a reasonable hour!! I’ve logged calls every morning since Friday and agents call at 7/8/9/10pm to go through the same process, say they’ve logged a fault then say my fault had been cleared but I STILL HAVE NO INTERNET?! Please I know you might be overwhelmed at the moment, but this is a service I pay for and need!
105 replies
94 months ago
Worst service!
Dear Telkom THIS IS MY 30 DAY CANCELLATION NOTICE! I can’t express how annoyed by your service I am. Really! Can someone answer the stupid phone?! How are you the biggest telecommunications company in this country but still provide us with such archaic service?! I have waited a month for a response and spend so much money waiting on line just to cancel this terrible service of yours! Your website doesn’t help either Please can someone answer the phone? I will not put up with this any longer
53 replies
95 months ago
Answer the phone
Hi Can someone from Telkom call center call me back? I have called 10 times, spend 30 minuets waiting for someone to answer the call. I’d like to cancel my service and your online portal doesn’t help either. Thanks
159 replies
97 months ago
WORST SERVICE EVER SA POST OFFICE
I have had the WORST SERVICE EVER with FastNet and the SA Post Office! I honestly don’t understand why they still exist when they continuously provide us with the worst service! Your call center agents are so unhelpful! I have called 5 times about the same parcel that’s been missing or “with the night shift delivery” for 3 WEEKS?! It was supposed to be delivered within 2 DAYS?! And every time I call I get the same BS explaination. My business has been jeopardized by this rubbish service! I can’t believe i trusted you people with my livelihood! Can someone just give me back my package!
0 replies
97 months ago
NEVER AGAIN SA POST OFFICE
I have had the WORST SERVICE EVER with FastNet and the SA Post Office! I honestly don’t understand why they still exist when they continuously provide us with the worst service! Your call center agents are so unhelpful! I have called 5 times about the same parcel that’s been missing or “with the night shift delivery” for 3 WEEKS?! It was supposed to be delivered within 2 DAYS?! And every time I call I get the same BS explaination. My business has been jeopardized by this rubbish service! I can’t believe i trusted you people with my livelihood! Can someone just give me back my package!
0 replies
97 months ago
NEVER USE THE SA POST OFFICE LEARN FROM ME!
I have had the WORST SERVICE EVER with FastNet and the SA Post Office! I honestly don’t understand why they still exist when they continuously provide us with the worst service! Your call center agents are so unhelpful! I have called 5 times about the same parcel that’s been missing or “with the night shift delivery” for 3 WEEKS?! It was supposed to be delivered within 2 DAYS?! And every time I call I get the same BS explaination. My business has been jeopardized by this rubbish service! I can’t believe i trusted you people with my livelihood! Can someone just give me back my package!
0 replies
107 months ago
Can someone answer my call?!
<p>dearest telkom</p> <p>it is incredibly amazing how a telecommunications company with so many years of a great market share such as yours, in freaking 2017, have the worst customer experience EVER! </p> <p>Just a simple update on my services with you is going to take me another three wasted months of my life. Can someone answer the phone? Like why do I have to call you? After requesting call backs, going into stores with the most unhelpful agents amd paying for this unreasonable service? This is ****** unfair. </p>
168 replies
121 months ago
Rude call center agents! STOP CALLING ME
<p>Dear Talksure, I get that your agents have a job to do. To try sell insurance or whatever it is that they trying to get me to buy. But when you call me at 9am and I say that I am not interested and you call at the 12pm then at 15:00 and i keep saying no?! What do you expect me to do?! </p> <p>Your call center agents are belligerent and rude. Telling me what I need after me explaining that i dont need new insurance, they become fiesty and loud then hang up! With not even "thank you for your time" ... SERIOUSLY!?! </p> <p> </p> <p> </p> <p>STOP CALLING ME! </p>
53 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
7 (87.5%)