Active since May 2016
9
Reviews
0
Industries
Reviews
9 reviews4 months ago
Not cool Helopeter, re: Bidvest complaint removal!
You, Hellopeter, allowed me to complain and or rant about Bidvest Insurance and once the matter was resolved, you sent me an email stating that the post violated Hellopeter policy and the post duly removed. Convenient and somewhat disingenuous of you as my so called violations could easily have been redacted... Personally, I believe that you were paid to remove my post and if not, why not resend my post and ask me to clarify some pointers or redo the complaint... You have successfully redacted my complaint which I strongly believe all interested people on the Bidvest Angle Tyre Insurance should be aware of... Not cool, not cool at all!!! Shame on you... and here I thought you were here for the people, not the big corporates... Prably remove this complaint too and simply refer me to lengthy small printed posting policies, expecting me to read through it all as if legally astute... sies!
53 replies
5 months ago
DON'T USE BIDVEST TYRE INSURANCE!
Careful of using Bidvest Tyre & Rim Insurance (Angle Tyre Insurance I think its called)... in fact, DON'T!!! In 2022 I invested in this company's Tyre and Rim Insurance and when I had an issue, it was amicably resolved... I was stoked, let alone impressed... Fast forward to Nov 2025 and suddenly, and you'll excuse the pun, their wheels fell off, litterally... They first insisted that I have an affidavit completed at the nearest police station to verify that I am not a **** (not theor words, but my interpretation of this stupid requirement), never heard of such nonsense nor does another tyre insurer expect this of me. Yes I enquired as I plan to jump ship and needed to confirm this first... Then they expected me to take the vehicle to their preferred and approved replacement agents and although this is standard practice, I mentioned that the brand of tyre I recently replaced, is only sold and fitted by one specific tyre replacement company, one not on their books and they proceeded to advise that although that is okay, I would still need another quote from their preferred agent which again I had to advise that that is a ridiculous request as I don't plan on driving with 3 tyres from one brand with its treads and another different brand with its own tread patterns and the like. By the way, my first use of them had none of this jumbo jumbo nonsense... To add salt to the (my) injury, they wanted me to wait 48 to 72 hours for the claim to be assessed and approved, all the while I'm driving with an 80km/hrs biscuits spare daily between Pta to Jhb... I.e. reimbur*****t was necessary after expressing my urgency to have the claim resolved quickly, but to no avail... forcing me to take matters into my own hand and pay for it... Then started the battle of reimbur*****t and back and forth calls and emails, trying desperately to reach an amicable resolve but again, to no avail... More than 3 days passed and finally, an email was received from an unprofessional gent called Thabani Brian Khwela who not only believed that he had the right to be tardy but who, if you listen to the recording, made an emphasis on the fact that it is a reimbur*****t claim and not a dealership authorisation request, as I had already settled the score on the invoice and supp**** proof thereof... And finally, as if to stick it to me for maybe what was construed as me having an attitude, I receive an email moments ago, sent to my repair agent, approving the tyre replacement, almost a week later and to top it off, not approval for reimbur*****t... which meant for the umpteenth time, I was forced to call in, waste more money, getting Bidvest to acknowledge that they don't know their Arthur from their Martha... that's me being cordial... I now have been advised that they have cancelled the authorisation and sent my claim back for reimbur*****t approval that can take between 3 to 5 working days!!! What a joke... you should do better Bidvest but I were you, I'd start be removing Thabani Brian Khwela from the post he holds and ensuring that he never speaks to your customer's ever again... And now for the final stint... I simply could not wait for the reimbur*****t before posting this review that I will repost on as many platforms as possible as I took this authorisation email as a personal dig at me and this simply will not wash... Even though I plan to cancel this plan with Bidvest, an apology, from said Thabani Brian Khwela will be in order...
106 replies
30 months ago
Great Service... so far...
Thabani was very helpful, all works out...
131 replies
37 months ago
Warning, don't buy GEL based inverter systems, you'll regret it!
You do know that 1 star rating equates to 20% out of 100% when in fact, 0% is more applicable when it comes to the now R18K monstrosity you service called the RCT Megapower Inverter.... Awfully unfair of me to post this complaint upfront as my initial dealings with Rectron itself was not all that uncomfortable, even though it closely resembled so many other complaints posted herein... this complaint is to warn unsuspecting customers of the mere fact that your hard earned money will be wasted should you acquire any inverter system that runs off GEL and not Lithium batteries, which these RCT inverters mostly run off... Simply put, less than a year ago, May of 2022, we invested in a RCT Megapower T-2000s trolley inverter unit and for the second time, it's failed and will need repairing, in fact, new batteries but me thinks they do not supply new but refurbished batteries. You know, Luke the people trying to sell you reconditioned car batteries on the side of the road.... I now have to cart this very heavy unit from where I stay in Pta, all the way to Midrand where it will on all probability remain there for weeks if not months while they regurgitate the usual battery shortages... Futher to the facts as expressed already, a damaged/used replacement unit was eventually presented to me just a few months ago, not even 5 months ago and here we are, back at it.... Fortunately and according to email correspondence I have, my warranty only runs out on the 11th of May 2023, so I can still have it repaired one last time before they can walk away unscathed... this also means that if one considers the lifespan of these useless GEL batteries, then I would have a functioning inverter for only the next 4 to 5 months max. Yes that right, the money you plan on spending, currently R18K, works out to approx R1058/month as you will be needing to replace it withing 17 months or so if my calculations are correct. Or maybe I was simply one of the unlucky ones you see posting in here about the same thing... With the hope that some of you managed to read this far, I wish to warn against investing in any GEL based inverter system, as it will not last the way you think it will. It's that or the electronics on the inverter itself, do not manage the charging of these useless batteries, thus making them unstable and quick to deteriorate into obscurity.... I.e. you've been duly warned, get lithium if you dare or can afford it... Load shedding seems to be here to stay but these RCT Megapower inverters are definitely not, they will cost you more in the long run as it now means that above and beyond the Eskom bill we paid over the last 12 months, the Inverters approx R1K extra, means we receive no real return on our investment.... In closing and my sincerest apology for the rant, I will be returning my replacement unit for hopeful speedy repair/replacement and maybe they'll be nice enough to extent my warranty but you know as much as I do that that ain't gonna happen... I'm just readying myself for an uphill battle while I wait for them to do what's right.... hope that this is my last post in this regard... Hopeful regards...
0 replies
39 months ago
Thabani Khwela's great service
Maybe a tad premature but this then simply serves as a thank you to Thabani Khwela for his prompt and professional assistance...
132 replies
47 months ago
Shield Chemicals Air Scents Reed Diffuser Refills Discontinued
Reed Diffusers in my opinion are all the rage as they release fragrances via the reeds being immersed inside of the bottle that houses the liquid scent, genius... But that's not why I'm posting this review as this is as good as it gets! Pictures are quite misleading and unless you've acquired their Air Scents Reed Diffuser, the size of the bottle is actually huge when one considers it houses a mere 100mm of fragrance... and therefore making the prospect of refills an exciting one... Fast-forward to a week ago when the fragrance within my measly 3 bottles ran dry and at first I imagined it would be great if I could on my trips to JHB, pop in to the factory and buy direct and was duly informed that they, Shield Chemicals, don't deal direct and that the refills can be acquired at the approved re-sellers like Builders Warehouse and Pick n Pay, etc... I could not locate said refills at Builders Warehouse and theirs on point assistant took my details and promised to advise when they receive the refills only to be informed that the refills were discontinued... Now this rubbed me up the wrong way as I called the supplier Shield Chemicals initially who could have told me this but who decided to fob me off to their agents like Builders Warehouse which developed into a mammoth waste of my time! I then contacted Shield Chemicals where it was confirmed and I then proceeded to ask why such a pollution driven decision would be made. A decision that surely cannot be conducive to environmental considerations where you, the end user are forced to re-invest in the entire glass pot with reed diffuser sticks instead of simply supplying refills!? This therefore aims to warn unsuspecting investors of the ****-poor marketing decisions made by Shield Chemicals coupled with the lack of proper explanation when enquired on, albeit in a huff and a puff when I reached out to Lance Clark, Shield Chemicals Marketing head... From the initial explanation received, I was informed by a Salesperson at Shield Chemicals, that the reason for refills being discontinued, is cost! It supposedly cost just as much for a 100mm refill as it costs to package the entire Reed Diffuser product, massive glass bottle and reeds to boot... What hogwash and what a crying shame considering the negative environmental impact that this obvious stupid decision will have!!! In closing, I wish to use this and any other platform I can get my hands on to educate the market place at large of this businesses faux pass and to warn prospective investors to not bother and to rather find a different product that offers refills or designs it product with the environment at its forefront of development, R&D, etc... YOU HAVE BEEN EDIFIED!!! So thanks for nothing Lance Clark and the company your represent, Shield Chemicals... Maybe someone else within the company can do what Lance could not and offer up a plausible solution and access to refills even if it means I must drive all the way to your Benoni factory!!!!
0 replies
51 months ago
DON'T INVEST IN CARTRACK, YOU WILL BE SORELY DISSAPOINTED!!!
Much less than even one star, you unfortunately don't allow me to select a piece of a star!!! I would like to warn everyone or anyone considering this company to think again, and when you think you are ready, think again and choose Netstar or frankly anyone else in the vehicle Tracking game in South Africa!!! They have managed to delete my 2021 logbook data (again!), I mean that's the reason I subscribe to them... This happened when they moved my tracking device from one vehicle to another and if you think that's bad, the new vehicle remains inactive and every days trip sheet since I had it installed into my new vehicle seems to be lost and if that's not bad enough, I've complained on every platform within the Cartrack Group but to no avail. I mean even though tickets have been generated, no one has bothered to get back to me!!! This is merely the start of what is still to come as I will not rest until I receive one of two things; 1. a refund for the months worth of instalments made for services they advertise but now cannot render and/or 2. a log book for my vehicle's last years travels... Brace yourselves for a bumpy ride... and to those of you that still choose Cartrack, please note that you have been warned...
106 replies
73 months ago
Cancellation - Flawed
Firstly, I wish I could not rate them at all as a means to highlight my total disgust but I digress, there is truth in the fact that their level of service is without a doubt, not as ****py as the unfortunate cancellation process I encountered. That said, this serves as a warning that you are only important up and until you have reason to leave or cancel! Along came Home Connect, offering 100 up & 100 down (Fibre) at an unbelievable R888/mo, yes, you read right (as at 01/01/2020)! Of course Vox could not even get close and the end result was to cancel... Now timing is a B... No matter what, I was always going to pay twice, one month for Vox (Jan '20) as well as my new Fibre provider Home Connect (Jan '20). I planned for this and duly replied to Vox Accounts on the 24th of Dec '19, stating my intention to cancel but soon thereafter started being throttled or so it felt, even though I paid there and then for January 2020 (one months notice). Fast forward to the 24th of Jan '20, where a statement from Vox comes my way, requesting settlement of R706 for Month of Feb '20. Like you, I was surprised and on digging deeper, it became apparent that my explicit instruction to cancel back in December 2019, was not received because I had sent it on to a no reply email address. Now in all fairness, that should settle the matter and make me at fault and all this mumbo jumbo you have just being reading, was for naught! But believe me when I say it's not! On reflection, I noticed that while using my Smart Phone, emphasis on Smart), it never warns of the fact that you are replying to a no reply address, nowhere, nor did it present me with a bounce back reply from Vox to advise me that I sent an email in error to a NO REPLY address! One would think it's standard practice... oh wait, they claimed they did and I said I can prove other wise and if they had proof of said automatic reply, please send it to which I am still waiting for!!! Moving swiftly along as it unfortunately does get somewhat long in the tooth so to speak. I try everything to request that they please not bill me again for Feb '20, for a service not used since 10 Jan '20 and to, through the preponderance of clear and concise evidence, agree that it's quite apparent that I had good intentions all along (with praise might I add) and that there were 6 days still remaining before Feb '20 and that given the fact that all the facts lay bare on the table, including my loyalty to them (Monthly EFT's, not even a debit order), surely an amicable resolve could be reached. Neither here or there, it took Vox 2 (two) months to conclude what was already understood by all parties involved from the get go (24 Jan '20), that unfortunately I sent the cancelation request to the wrong email address and that they will not credit me and that I owe them R239 of the R706 originally wanted. Turns out I'm such a good payer that I had a credit of over R440... So to summaries, having even sent them an example of a "do not reply" where it was clear that you were sending to an incorrect email address, so as to expose their (Vox's) responsibility in all of this and my absolute sincerity, let alone the lesson generously brought to their attention that should have generated a thank you rather, I was contacted in person yesterday (24th Apr '20), while in the midst of the Nationwide Stage 5 Lockdown and informed of the Final Demand Notice and that if not settled within 7 days, my enormous debt to Vox will be handed over to a COLLECTIONS company, i.e. I was going to be treated criminally over a measly R239 for doing nothing wrong!!! Okay one thing but I explained and proved that thanks to their ****-poor system, I was none the wiser until it was too late! All my pleas simply fell on deaf ears... Join VOX at your peril, you have been warned!!!! I sign this “without prejudice”...
0 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (66.66666666666667%)