Active since Jun 2016
My husband has a legal cover from Workerslife and I had a case going on which cost me +/-R100 000. And workers like only paid us R5500! When the maximum they can pay is R60000. I am so disappointed and I would like to warn everyone who has a legal cover with this company that they are on their own if they happen to have a legal matter.
I would like to take a moment to express my disappointment with the service I received from the Nedbank Home Loan division regarding my recent application and approval process. Unfortunately, my experience has been far from satisfactory. It became evident that there was a lack of care and urgency in handling my application, which ultimately led to significant delays. As the deadline for securing my desired property approached, I found myself in a precarious situation, only to learn that a backup offer was being entertained due to Nedbank's inaction. Throughout the process, I was repeatedly asked for various documents at the last minute, which only added to my frustration. It was disheartening to see that, despite my long-standing relationship with Nedbank and the fact that I conduct all my banking with them, my needs were not prioritized or considered. Instead of receiving the support I expected from my primary bank, I found myself being offered a home loan by institutions with which I had no prior relationship. This experience has left me feeling undervalued as a customer. As a result of Nedbank's inability to assist me when it mattered most, I have made the decision to take my business elsewhere. I have found a lender that not only came through for me during this critical time but is also offering me lower interest rates than what was available through Nedbank. It is disappointing to part ways, but I believe it is in my best interest to align with a bank that values its customers and responds promptly to their needs. Thank you for your attention to this matter.
I would like to express my sincere gratitude for the exceptional assistance I received from Estelle at Ooba Home Loans during my home loan application process. As a sole trader, I faced challenges in meeting lenders' requirements, but Estelle's dedication and expertise made all the difference. She skillfully navigated my situation using the information I provided, supported by my bank statements, which alleviated the need for extensive documentation typically required by lenders. I truly appreciate all of Estelle's efforts and cannot thank her enough for her invaluable support.
I don’t know what to say anymore, after my last complaint, I was told management was going to meet and decide if they will be appointing another attorney for me or not, I am still waiting. I must say I am very disappointed with FNB law on call, I took out a policy with them hoping they will help me one day, but unfortunately I have never received help, and I regret, I should have signed up with any other company, not FNB! The lawyer they appointed for me does not provide any feedback, if they do, it would be after weeks or months, yet fnb is happy to pay them whenever they get invoice 🥹🥹🥹🥹
Dear LOC team. Could I kindly be appointed another attorney with regards to my matter which is currently being handled by Southey Attorneys. There is no progress with the attorneys you appointed. The matter was lodged in January 2024, it’s May 2025 now, nothing is happening. Is this law firm the only law firm you can afford throughout Newcastle? Thank you. Regards.
Hey there, Woolworths team! I wanted to take a moment to share my experience with Woolworths, especially after being a loyal customer for about 9 years. Recently, life threw me a curveball, and I found myself unable to make payments for two consecutive months. I totally understand that my account was in arrears for three months, but it really stings that Woolworths decided to list a default on my credit record just for those two missed months. It’s disappointing, to say the least, especially after all these years of being a loyal customer. Given this situation, I’ve been doing some thinking, and I believe it’s time for me to cut ties with Woolworths. I’ve worked hard to get my account up to date, but the way things were handled has left me feeling pretty disheartened. I’d like to go ahead and cancel/close my account with immediate effect from 27 May 2025. It’s a tough decision, but I think it’s the best move for me right now. Thanks for taking the time to read my thoughts. I hope that sharing my experience might help improve things for other customers in the future. Wishing you all the best! Cheers!
Account was paid up in 2023, somewhere between September and October, and in 2025 May, I receive a call from Nudebt saying they are acting on behalf of Telkom with regards to my account. Hhay Bo, ngicela ukungahlanyelwa mina, I don’t owe Telkom a cent! Why were they so quiet the whole of 2024, and these few months of 2025 to come now and claim I owe them!
I would like to worn everyone who has a law on call cover from FNB, and those that are still thinking about signing up for it. That thing will not help you when the need comes. That thing is for FNB to make money, not for you when the need comes. I needed them in December 2023, for a court matter, and they sent me a lawyer who could not even negotiate bail, when I assess the situation, I realized that infact the lawyer they sent me was there to hold my hand and accompany me straight to jail 🤣🤣🤣, and so I was forced to find a lawyer I was going to pay from my own pocket, since FNB does not let you find a lawyer, but sends you one. Again for a labour matter I lodged in 2024 January, they gave me same lawyer, because they only afford cheap lawyers. Ever since this matter, I have never received any feedback, even if I follow up, it takes months to get one, if I don’t ask, nothing happens. I have asked FNB several times to find me another lawyer, but they are ignoring me.
Please do not take out a law policy with FNB, they have failed to help me 3 times. First one, it was about a labour matter, they just did not want to understand anything I told them, they wanted to do their way, which unfortunately was not the right one, so I gave up and got help from someone else. Secondly, for a ******** matter, they sent an armature to come and represent me, someone who had an altercation with the magistrate before the court starts, who ended up handing over the case to another lawyer who was available in court, for the purpose of getting bail, where I ended up getting more bail than anyone else who were charged for the same thing with me. After court when I asked them to change that lawyer for the certain lawyer, they told me they no longer have them on their panel of attorneys. Only to find out After hiring another lawyer, that the lawyers I wanted, are still on their network. Lastly, I have recently requested help for another labour matter. All I asked for was assistance in making my arbitration award a court order, my mistake was to tell them where it all started, and now they are telling me what I should have done, but now, following the grievance procedure and all that, but now the thing is I could not have escalated the matter externally (to the bargaining council) without having exhausted all internal procedures. The fact that I now have an arbitration award, means all internal procedures are done with, and have won, and have been issued with an arbitration award. Now the employer is not complying, therefore, enforcing this, I need to make this a court order, because, once it is a court order, they will be forced to comply… Fnb loc do not want to listen to all what I’m telling them and asking help about, instead, they have decided to just close the ticket.
So, I requested a debit order reversal of about R11549. 00 from FNB, because I had already paid that particular credit provider. On my request, the consultant who was helping me sent me some conditions that I had to accept before she could do a reversal, then I noticed there for the reversal to take place, I had to accept that I would be charged a R40 reversal fee. I had to answer with a clear YES/NO, and so I answered No, because I was against the charge, I further explained that I would rather wait for the debit order to return unpaid, especially because I had already been charged an amount of R180 honoring fee. Dispite my saying NO to the conditions, the debit order was still reversed, and a R40 reversal fee deducted. FNB are taking advantage of their clients, few years back, I lost the money from my credit card, and they answered by saying they can not locate where the funds went to due to the number of movements of funds that took place during that period, so I had to let it go, just like that! they believe just because they are a big company, powerful, and with big lawyers, they can do as they please with their client's money, no matter how small it is, it is still my money, I worked hard for it, and I want it!
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