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Workerslife
Unclaimed Business
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AI Review Summary
Based on recent customer reviews, Workerslife receives overwhelmingly negative feedback from policyholders. Customers consistently report failures in legal representation, with appointed attorneys described as incompetent or unavailable. Claims payouts are frequently disputed, with members alleging incorrect deductions and severely underpaid claims. Unauthorized or continued payroll deductions after policy cancellation are a recurring complaint. Long-standing members express deep frustration over unresponsive customer service, ignored requests, and a perceived lack of care. Multiple reviewers indicate they are considering terminating their policies or seeking external legal assistance at personal cost.
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.1|10 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(11.1%)
1(88.9%)
5(0%)
4(0%)
3(0%)
2(11.1%)
1(88.9%)
Frequently Asked Questions About Workerslife
Based on recent customer reviews, Workerslife receives overwhelmingly negative feedback from policyholders. Customers consistently report failures in legal representation, with appointed attorneys described as incompetent or unavailable. Claims payouts are frequently disputed, with members alleging incorrect deductions and severely underpaid claims. Unauthorized or continued payroll deductions after policy cancellation are a recurring complaint. Long-standing members express deep frustration over unresponsive customer service, ignored requests, and a perceived lack of care. Multiple reviewers indicate they are considering terminating their policies or seeking external legal assistance at personal cost.
Workerslife has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Workerslife across 66 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTD
Thandeka D
1 reviews | Active since Jan 2020
2 Mar 2026, 08:20
****, ****, ****
My husband has a legal cover from Workerslife and I had a case going on which cost me +/-R100 000. And workers like only paid us R5500! When the maximum they can pay is R60000. I am so disappointed and I would like to warn everyone who has a legal cover with this company that they are on their own if they happen to have a legal matter.
Helpful (0)
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Thandeka D
1 reviews | Active since Jan 2020
2 Mar 2026, 08:20
****, ****, ****
My husband has a legal cover from Workerslife and I had a case going on which cost me +/-R100 000. And workers like only paid us R5500! When the maximum they can pay is R60000. I am so disappointed and I would like to warn everyone who has a legal cover with this company that they are on their own if they happen to have a legal matter.
0
Replies (0)MM
Mandisa M
1 reviews | Active since Jan 2020
14 Jan 2026, 10:28
Workers life *****ulent policy
I noticed on my salary advice that an amount of R199 is being debited by workers life and I contacted them as I did not have any policy with workers life.I spoke to one of their consultants on the 24 November 2025,she adviced me to write a letter of cancellation and refund,I did that and sent it to them as she also confirmed I don’t have a policy with them and doesn’t understand how it happened.I call them almost everyday but no solution as this is *****.I don’t know where to get answers now and how to stop this debit order and get my money back from Workers life.
Helpful (0)
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Mandisa M
1 reviews | Active since Jan 2020
14 Jan 2026, 10:28
Workers life *****ulent policy
I noticed on my salary advice that an amount of R199 is being debited by workers life and I contacted them as I did not have any policy with workers life.I spoke to one of their consultants on the 24 November 2025,she adviced me to write a letter of cancellation and refund,I did that and sent it to them as she also confirmed I don’t have a policy with them and doesn’t understand how it happened.I call them almost everyday but no solution as this is *****.I don’t know where to get answers now and how to stop this debit order and get my money back from Workers life.
0
Replies (0)SK
Sipho K
1 reviews | Active since Jan 2020
7 Nov 2025, 16:25
Workerslife legal extreme poor service
I am a subscriber of Workerslife legal. I asked Workerslife to assist me with a lawyer for a civil matter, they gave me a lawyer that is new in my area and she wrote a legal opinion regarding my matter which I totally disagree with and I asked for a second opinion from a reputable legal practitioner in Civil matters. They appointed a ******** lawyer for a civil matter to give an opinion and I told them that the lawyer they appointed last year he did not help me on another matter. He is always busy and not available and when we do meet, he does not take instructions. Weeks and months passed by without any progress and when I enquire from him, he tells me he is waiting for an increase from Workerslife. I asked Workerslife to give me someone else for a second opinion and they refused stating that the rotten lawyer is the only one they have to give me a second opinion. I said to noxolo dube from legal department, you keep on giving me this rotten lawyer. Why? I wrote an affidavit asking Workerslife to change this lawyer but you keep on ignoring me. Is this the service Workerslife prides themselves with. This noxolo lady she is the alpha and omega of the legal department at Workerslife and I can't get through to her. I am in a process to borrow money so that I can get a lawyer that is clued up with civil matters because Workerslife represented by noxolo dube has failed me
Helpful (0)
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Sipho K
1 reviews | Active since Jan 2020
7 Nov 2025, 16:25
Workerslife legal extreme poor service
I am a subscriber of Workerslife legal. I asked Workerslife to assist me with a lawyer for a civil matter, they gave me a lawyer that is new in my area and she wrote a legal opinion regarding my matter which I totally disagree with and I asked for a second opinion from a reputable legal practitioner in Civil matters. They appointed a ******** lawyer for a civil matter to give an opinion and I told them that the lawyer they appointed last year he did not help me on another matter. He is always busy and not available and when we do meet, he does not take instructions. Weeks and months passed by without any progress and when I enquire from him, he tells me he is waiting for an increase from Workerslife. I asked Workerslife to give me someone else for a second opinion and they refused stating that the rotten lawyer is the only one they have to give me a second opinion. I said to noxolo dube from legal department, you keep on giving me this rotten lawyer. Why? I wrote an affidavit asking Workerslife to change this lawyer but you keep on ignoring me. Is this the service Workerslife prides themselves with. This noxolo lady she is the alpha and omega of the legal department at Workerslife and I can't get through to her. I am in a process to borrow money so that I can get a lawyer that is clued up with civil matters because Workerslife represented by noxolo dube has failed me
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Replies (0)SS
Simphiwe S
1 reviews | Active since Jan 2020
18 Oct 2025, 10:13
I recently discovered a Bonlife Funeral Fund policy (Member No: FO01199029) confirmed in a 2008 Bonlife letter
I recently discovered a Bonlife Funeral Fund policy (Member No: FO01199029) confirmed in a 2008 Bonlife letter. The policy included a tombstone benefit and a R1,000 funeral discount. I’ve contacted Workerslife, who were the underwriters at the time, to confirm the policy and process the claim — but I’ve received no response. This delay and lack of feedback are unacceptable. I urge Workerslife to urgently confirm their responsibility and settle this matter in line with the policy and insurance regulations.
Helpful (0)
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Simphiwe S
1 reviews | Active since Jan 2020
18 Oct 2025, 10:13
I recently discovered a Bonlife Funeral Fund policy (Member No: FO01199029) confirmed in a 2008 Bonlife letter
I recently discovered a Bonlife Funeral Fund policy (Member No: FO01199029) confirmed in a 2008 Bonlife letter. The policy included a tombstone benefit and a R1,000 funeral discount. I’ve contacted Workerslife, who were the underwriters at the time, to confirm the policy and process the claim — but I’ve received no response. This delay and lack of feedback are unacceptable. I urge Workerslife to urgently confirm their responsibility and settle this matter in line with the policy and insurance regulations.
0
Replies (0)N
Nhlamulo
1 reviews | Active since Jan 2020
7 Oct 2025, 11:07
Hey hud … can I pl...
Hey hud … can I please get an assistance with workerslife legal,they are my lawyers which I pay every month about 16 years since I joined them,, on 26 June 2025 they were supposed to represent me at kagiso court for maintenance all the documents were send to them in time ,,, and they promised to get me a representative,,which they failed to do so ,,, I had to pay another lawyers from my pocket … about R8000 in cash ,,, and after a month they contacted me they say I must send them a proof of payment from the lawyer I paid ,,, and I did so and since then I’ve never heared from them ,, when I call them they always hang out my calls my name is Nhlamulo Felix Mkhavele can u pls assist me with getting all my premiums I paid them for all those years ,, my contact is 0731155377
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Nhlamulo
1 reviews | Active since Jan 2020
7 Oct 2025, 11:07
Hey hud … can I pl...
Hey hud … can I please get an assistance with workerslife legal,they are my lawyers which I pay every month about 16 years since I joined them,, on 26 June 2025 they were supposed to represent me at kagiso court for maintenance all the documents were send to them in time ,,, and they promised to get me a representative,,which they failed to do so ,,, I had to pay another lawyers from my pocket … about R8000 in cash ,,, and after a month they contacted me they say I must send them a proof of payment from the lawyer I paid ,,, and I did so and since then I’ve never heared from them ,, when I call them they always hang out my calls my name is Nhlamulo Felix Mkhavele can u pls assist me with getting all my premiums I paid them for all those years ,, my contact is 0731155377
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Replies (0)VT
Victor T
1 reviews | Active since Jan 2020
5 Sept 2025, 13:06
Worker'slife must conartis life
Worker'slife did not pay my claim correctly out. They con me out of 6400. They instead deduct installment of a policy that are lapse more then three years and people on the policy that lapse died more than two years back. How can you deduct arrears of three years where no initial installment was paid. With the death of the people on this policy I didn't even attempt to claim as this policy was null and void as not a single premium was paid. The worker who wrote the policy my instructions was clear if not going through PERSAL I don't want the policy.
Helpful (0)
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Victor T
1 reviews | Active since Jan 2020
5 Sept 2025, 13:06
Worker'slife must conartis life
Worker'slife did not pay my claim correctly out. They con me out of 6400. They instead deduct installment of a policy that are lapse more then three years and people on the policy that lapse died more than two years back. How can you deduct arrears of three years where no initial installment was paid. With the death of the people on this policy I didn't even attempt to claim as this policy was null and void as not a single premium was paid. The worker who wrote the policy my instructions was clear if not going through PERSAL I don't want the policy.
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Snezelo M
1 reviews | Active since Jan 2020
19 Jun 2025, 10:44
Cancellation and refunds workers life insurance
I was having a policy with workers life insurance:legal108808 which I cancelled years back as it was deducted via my employer persal but on December when I check my payslip I found out that it’s deducted amount R119.50
Helpful (0)
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Snezelo M
1 reviews | Active since Jan 2020
19 Jun 2025, 10:44
Cancellation and refunds workers life insurance
I was having a policy with workers life insurance:legal108808 which I cancelled years back as it was deducted via my employer persal but on December when I check my payslip I found out that it’s deducted amount R119.50
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Replies (0)VT
Victor T
1 reviews | Active since Jan 2020
18 Jun 2025, 04:37
WORKERSLIFE pathetic service
My funerAl policy take forever to pay out. Several visits to their branch in Gqberha or whatsapp conversation with manager Ntombi did not yield àny positive results for me. Im thinking of closing all policies including legal services and terminate my POPCRU membership
Helpful (0)
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Victor T
1 reviews | Active since Jan 2020
18 Jun 2025, 04:37
WORKERSLIFE pathetic service
My funerAl policy take forever to pay out. Several visits to their branch in Gqberha or whatsapp conversation with manager Ntombi did not yield àny positive results for me. Im thinking of closing all policies including legal services and terminate my POPCRU membership
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Replies (0)