P-
PROTON - CMH SOUTH AFRICA
Unclaimed Business
P-
PROTON - CMH SOUTH AFRICA
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About PROTON - CMH SOUTH AFRICA
PROTON - CMH SOUTH AFRICA has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked PROTON - CMH SOUTH AFRICA across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
Mtokozisi
1 reviews | Active since Jan 2020
12 Nov 2025, 17:31
Poor service
Proton SA - Warranty Claim unresolved I bought a Proton X70 Premium about a year ago in 2024, its a very nice vehicle to drive and spacious however the Poor service i received is appalling after I had a coolant leak and vehicle was taken in at Proton CMH Pmb branch where I had to wait for about a month for a radiator cap replacement. During that time there was no feedback or anything, I had to call every day to follow up. Imagine waiting for such a small component, how long will one wait for a major component failure like electronics.
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Mtokozisi
1 reviews | Active since Jan 2020
12 Nov 2025, 17:31
Poor service
Proton SA - Warranty Claim unresolved I bought a Proton X70 Premium about a year ago in 2024, its a very nice vehicle to drive and spacious however the Poor service i received is appalling after I had a coolant leak and vehicle was taken in at Proton CMH Pmb branch where I had to wait for about a month for a radiator cap replacement. During that time there was no feedback or anything, I had to call every day to follow up. Imagine waiting for such a small component, how long will one wait for a major component failure like electronics.
0
Replies (0)KP
Keegan P
1 reviews | Active since Jan 2020
4 Apr 2024, 09:05
Proton SA - Warranty Claim unresolved for more than a year
I have purchased the Proton X50 a year and the vehicle itself rides well. However on the 3rd day after delivery I reported a fault (warranty claim) on the car which was in March 2023. The Sunvisor mirror cover is faulty on both sides. It was established at the dealership and acknowledged by Proton SA that this was a known issue and a replacement part had already been introduced. It is now just over a year and the warranty claim has not been finalised. I have dealt via the dealership CMH Pinetown who are still assisting me. Proton SA has not reached out to me at all even after me sending through a complaint directly to them. The Proton SA team was also copied on communications for the warranty claim and have not responded either. I find this frustrating as we cannot make use of the sunvisor safely whilst driving due the faulty component obscuring our view. the fact that Proton has not reached out says a lot about what to expect from them in respect to aftersales client care.
Helpful (0)
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Keegan P
1 reviews | Active since Jan 2020
4 Apr 2024, 09:05
Proton SA - Warranty Claim unresolved for more than a year
I have purchased the Proton X50 a year and the vehicle itself rides well. However on the 3rd day after delivery I reported a fault (warranty claim) on the car which was in March 2023. The Sunvisor mirror cover is faulty on both sides. It was established at the dealership and acknowledged by Proton SA that this was a known issue and a replacement part had already been introduced. It is now just over a year and the warranty claim has not been finalised. I have dealt via the dealership CMH Pinetown who are still assisting me. Proton SA has not reached out to me at all even after me sending through a complaint directly to them. The Proton SA team was also copied on communications for the warranty claim and have not responded either. I find this frustrating as we cannot make use of the sunvisor safely whilst driving due the faulty component obscuring our view. the fact that Proton has not reached out says a lot about what to expect from them in respect to aftersales client care.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Feb 2024, 06:07
PROTON - CMH SOUTH AFRICA
Shocking Proton/CMH experience. In the hypothesis of changing my car for a slightly larger one without committing myself too much financially, I was interested in seeing and trying the Proton SAGA with manual gearbox, Last Monday I went to the CMH dealership in Cape Town. Apart from the kind welcome, everything else about the experience had been absurd... almost on the edge of reality! I discovered that the dealership does not have any vehicles/demo with a manual transmission available to show potential Customers but, in the case of specific requests, they have to ask for it to be sent to them with delivery in approximately 15 days. However, I received all the information I was interested in by viewing a top of the range SAGA on display but I did not want to text the AT demo because not interested in that kind of transmission. To make a concrete purchase hypothesis, I proposed the trade in of my car with cash payment of the difference. My car was tested after more than an hour of waiting for the so-called 'Appointed Expert' …then, finally, he arrived, giving a distracted greeting only from afar and dedicating about 20 minutes to the test. At the end of the "test", I was informed that the evaluation of my car would have been communicated to me within approximately 2 days (!!!). Not even if they had to price a spaceship! Anyway, I had to wait until Friday (5 days) around noon to receive the valuation of my car in trade for the Proton Saga with manual transmission. The difference requested to be paid was simply inadmissible and absurd as the valuation of my car turned out to be over 50k rands lower than the minimum quotation I received from other companies specializing in the buying and selling of used cars (WeBuyCars, GetWorth, etc.). Honestly, I felt not only offended but, above all, insulted! Not only for the absurd evaluation but, above all, for the attitudes. But not only that: I was also told that if I wanted to see and test a SAGA with the manual transmission, after accepting their quote, I would have to pay a 2k Rands deposit to allow them to "call" the model from the stock. Therefore, you have to pay CMH to see and try a Proton SAGA with manual gearbox because they do not have the entire range of the models available to show to potential customers... Simply absurd! Their clear attempt was to sell their car by making me pay almost the full list price, devaluing mine in a *****ulent way. It is clear that CMH can decide and do what they decide best to manage affairs but if Proton hopes to return to South Africa by relying on a structure that treats potential customers like they did with me, then I fear that Proton's life in the Country is destined to be very short once again …
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Anonymous
1 reviews | Active since Jan 2020
24 Feb 2024, 06:07
PROTON - CMH SOUTH AFRICA
Shocking Proton/CMH experience. In the hypothesis of changing my car for a slightly larger one without committing myself too much financially, I was interested in seeing and trying the Proton SAGA with manual gearbox, Last Monday I went to the CMH dealership in Cape Town. Apart from the kind welcome, everything else about the experience had been absurd... almost on the edge of reality! I discovered that the dealership does not have any vehicles/demo with a manual transmission available to show potential Customers but, in the case of specific requests, they have to ask for it to be sent to them with delivery in approximately 15 days. However, I received all the information I was interested in by viewing a top of the range SAGA on display but I did not want to text the AT demo because not interested in that kind of transmission. To make a concrete purchase hypothesis, I proposed the trade in of my car with cash payment of the difference. My car was tested after more than an hour of waiting for the so-called 'Appointed Expert' …then, finally, he arrived, giving a distracted greeting only from afar and dedicating about 20 minutes to the test. At the end of the "test", I was informed that the evaluation of my car would have been communicated to me within approximately 2 days (!!!). Not even if they had to price a spaceship! Anyway, I had to wait until Friday (5 days) around noon to receive the valuation of my car in trade for the Proton Saga with manual transmission. The difference requested to be paid was simply inadmissible and absurd as the valuation of my car turned out to be over 50k rands lower than the minimum quotation I received from other companies specializing in the buying and selling of used cars (WeBuyCars, GetWorth, etc.). Honestly, I felt not only offended but, above all, insulted! Not only for the absurd evaluation but, above all, for the attitudes. But not only that: I was also told that if I wanted to see and test a SAGA with the manual transmission, after accepting their quote, I would have to pay a 2k Rands deposit to allow them to "call" the model from the stock. Therefore, you have to pay CMH to see and try a Proton SAGA with manual gearbox because they do not have the entire range of the models available to show to potential customers... Simply absurd! Their clear attempt was to sell their car by making me pay almost the full list price, devaluing mine in a *****ulent way. It is clear that CMH can decide and do what they decide best to manage affairs but if Proton hopes to return to South Africa by relying on a structure that treats potential customers like they did with me, then I fear that Proton's life in the Country is destined to be very short once again …
0
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