PB
Pumula Beach Hotel
Unclaimed Business
PB
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJW
JENNIE W
1 reviews | Active since Jan 2020
12 Jul 2022, 11:04
Best holiday ever The Pumula Beach Hotel
One of the best holidays we have had as a family. From the moment we arrived it was a relaxed atmosphere and there was lots of entertainment for the grandchildren and a lovely young lady who looked after them. The food was amazing and such a variety of food to choose from and wonderful having breakfast, lunch and supper with two teas in between.. Management were so accommodating and if you really want to spoil yourselves and have a wonderful stress-free holiday the Pumula Hotel is the place to go. Definitely will be going back. Jennie Wright
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|Replies (0)JW
JENNIE W
1 reviews | Active since Jan 2020
12 Jul 2022, 11:04
Best holiday ever The Pumula Beach Hotel
One of the best holidays we have had as a family. From the moment we arrived it was a relaxed atmosphere and there was lots of entertainment for the grandchildren and a lovely young lady who looked after them. The food was amazing and such a variety of food to choose from and wonderful having breakfast, lunch and supper with two teas in between.. Management were so accommodating and if you really want to spoil yourselves and have a wonderful stress-free holiday the Pumula Hotel is the place to go. Definitely will be going back. Jennie Wright
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Replies (0)MM
Makhosi M
1 reviews | Active since Jan 2020
5 May 2022, 19:53
Excellent service from Pumula Beach Hotel
Our stay was just close to perfect! Excellent hospitality , great food, scenic veiws, clean & spacious rooms. I’m very happy and will visit the hotel in the near future. Thank you to Nothando Shebi and her team for the excellent service!!
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|Replies (0)MM
Makhosi M
1 reviews | Active since Jan 2020
5 May 2022, 19:53
Excellent service from Pumula Beach Hotel
Our stay was just close to perfect! Excellent hospitality , great food, scenic veiws, clean & spacious rooms. I’m very happy and will visit the hotel in the near future. Thank you to Nothando Shebi and her team for the excellent service!!
0
Replies (0)AV
Anri V
1 reviews | Active since Jan 2020
23 Apr 2019, 05:01
Great place!
This place exceeded my expectations for a 3* by far! Great food, excellent service and lovely kids-friendly venue! Clean rooms, close to beach and other activities. All the staff were extremely friendly and helpful all the time and managers are constantly visible and attending to guests. Will definitely recommend and visit again!
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|Replies (0)AV
Anri V
1 reviews | Active since Jan 2020
23 Apr 2019, 05:01
Great place!
This place exceeded my expectations for a 3* by far! Great food, excellent service and lovely kids-friendly venue! Clean rooms, close to beach and other activities. All the staff were extremely friendly and helpful all the time and managers are constantly visible and attending to guests. Will definitely recommend and visit again!
0
Replies (0)GV
George V
1 reviews | Active since Jan 2020
31 Oct 2016, 17:56
Disappointing Service
<p> </p> <p> </p> <p>We had made a booking for Sunday Lunch at Pumula Beach Hotel (For Sunday 30/10/2016) and the reception had confirmed that they had reserved a table for us.</p> <p>When we got to the hotel the security at the gate confirmed that our name did appear on the booking list for Sunday lunch. When be passed through reception the friendly ladies at the reception one again conformed that a table for three had been reserved for us.</p> <p>When we got into the restaurant the altitude and behavior of the restaurant manager was in total contrast to the rest of the team. She appeared to be extremely unhappy and made it clear to us that we were unwelcome as the booking was done without her approval and whoever had given us the boking had done so against her wishes. However, with great reluctance she showed us to our table.</p> <p>Her attitude and behavior put us off and had it not been for the fact that it was my wife’s birthday and both her and my daughter had been looking forward to this chance to eat out, I would have walked out.</p> <p>It totally messed up our mood. We quickly had our Sunday lunch and left but I must say I did not enjoy my lunch at all. On the positive side the rest of the staff were very friendly and supportive. </p> <p>Unfortunately, it was a Sunday and I could not communicate my disappointment to the senior manager. But I for one will never go back to that restaurant ever again and I would advise anybody going there to keep in mind that they would have to have a "Plan B" in case they come across the same Nasty Lady who was on duty on the day we visited the restaurant.</p> <p> </p> <p>In concusion Imust must say it was one of the worst meals we have ever had.</p>
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George V
1 reviews | Active since Jan 2020
31 Oct 2016, 17:56
Disappointing Service
<p> </p> <p> </p> <p>We had made a booking for Sunday Lunch at Pumula Beach Hotel (For Sunday 30/10/2016) and the reception had confirmed that they had reserved a table for us.</p> <p>When we got to the hotel the security at the gate confirmed that our name did appear on the booking list for Sunday lunch. When be passed through reception the friendly ladies at the reception one again conformed that a table for three had been reserved for us.</p> <p>When we got into the restaurant the altitude and behavior of the restaurant manager was in total contrast to the rest of the team. She appeared to be extremely unhappy and made it clear to us that we were unwelcome as the booking was done without her approval and whoever had given us the boking had done so against her wishes. However, with great reluctance she showed us to our table.</p> <p>Her attitude and behavior put us off and had it not been for the fact that it was my wife’s birthday and both her and my daughter had been looking forward to this chance to eat out, I would have walked out.</p> <p>It totally messed up our mood. We quickly had our Sunday lunch and left but I must say I did not enjoy my lunch at all. On the positive side the rest of the staff were very friendly and supportive. </p> <p>Unfortunately, it was a Sunday and I could not communicate my disappointment to the senior manager. But I for one will never go back to that restaurant ever again and I would advise anybody going there to keep in mind that they would have to have a "Plan B" in case they come across the same Nasty Lady who was on duty on the day we visited the restaurant.</p> <p> </p> <p>In concusion Imust must say it was one of the worst meals we have ever had.</p>
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