RS
Radisson Safari Hotel Hoedspruit
Unclaimed Business
RS
Radisson Safari Hotel Hoedspruit
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Radisson Safari Hotel Hoedspruit
Radisson Safari Hotel Hoedspruit has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Radisson Safari Hotel Hoedspruit across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencewS
wynand S
1 reviews | Active since Jan 2020
10 Feb 2026, 07:43
Great service and hospitality
Great service and hospitality. Well received at reception by Kabelo. A true gentleman. Made us feel welcome and at home. Beautiful hotel, fabulous rooms, great breakfast, and most of all, professional staff.
Helpful (0)
|Replies (0)wS
wynand S
1 reviews | Active since Jan 2020
10 Feb 2026, 07:43
Great service and hospitality
Great service and hospitality. Well received at reception by Kabelo. A true gentleman. Made us feel welcome and at home. Beautiful hotel, fabulous rooms, great breakfast, and most of all, professional staff.
0
Replies (0)GN
Glen N
1 reviews | Active since Jan 2020
20 Nov 2024, 20:30
Unhappy Customer
Good Day To Everyone, I don't know who needs to hear this but i thought i should share my experience i had with Radisson Safari Hotel Hoedspruit, we have booked in 13 rooms from the 16/11/2024 - 18/11/2024 with my friends as couples. 1st: When we arrived on the 16/11/2024 afternoon we parked in front of the reception entrance, excited taking pictures, our ladies went inside to make payments and as guys we stayed behind having our drinks next to our cars offloading our laggages, we stood there about for 30 minutes and one of the ****** white lady called Barbara (House Keeping Manager) she sent the security guard to come and ask us not to drink by the parking lot and we cooperated we wen't to our rooms and our ladies were done making the payments. And which we were not even aware of our wrong doing but it became an issue after as if we knew the rules. 2nd: Same day on the 16/11/2024 late afternoon, the receptionist called one of our ladies to offer us dinner buffet and of which when we made bookings from the beginning telephonically we were told that they don't accomodate more than 20 people for dinner buffet, and we made other plans to go eat outside of the hotel premises and which we were not happy about the whole thing of driving out at night in a place we all don't know or not familier of. 3rd: On the 17/11/2024 in the morning we wen't for breakfast all of us, after breakfast we wen't to the swimming pool by the Pegasus Pool Bar around 10:00 am with our drinks and Barbara again she came and spy on us by pretending as if she's putting towels on the chairs next to the pool, one of my friend heard Barbara telling one of her workers that she will report us to the Pegasus Manager, she then called the Pegasus Manager i think his name is Nani if not mistaken, he came and asked us not to have our owns drinks by the pool area cause they sell their own alcohol and they open at 12:00 pm in rude way, then when i asked him questions to understand the rules he then rep**** by saying " he is not the one who buit the hotel or implemented the rules". Again we didn't know the rules and the rules were placed in a hidden place we had to look for them. After we cooperated again and took back our drinks in to our cars and waited for 12:00 pm to buy alcohol from them, again this was escalated to the hotel General Manager on Monday 18/11/2024 threatening some of our people we came with since they also work for Radisson but different branch. 4th: In all of this explained, is the treatment by the hotel if your not a white person you will be undermined and treated like S**T, even animals are treated better cause the staff is very rude especially the white people staff. I mean after paying so much money for so many rooms we didn't enjoy our stay honestly, this must be dealt with as soon as possible or also we will escalate this matter to the owners or Radisson Hotel Group to share the side of our story. I mean if these issues or theres something being done wrongly you address the matter in a polite way and good manner we all human beings at the end of the day. 5th: So good people, for your peace and to enjoy your money i wouldn't advice anyone to visit Radisson Safari Hotel Hoedspruit until this ****** issue is sorted cause you will come back Unhappy Customer.
Helpful (0)
|Replies (0)GN
Glen N
1 reviews | Active since Jan 2020
20 Nov 2024, 20:30
Unhappy Customer
Good Day To Everyone, I don't know who needs to hear this but i thought i should share my experience i had with Radisson Safari Hotel Hoedspruit, we have booked in 13 rooms from the 16/11/2024 - 18/11/2024 with my friends as couples. 1st: When we arrived on the 16/11/2024 afternoon we parked in front of the reception entrance, excited taking pictures, our ladies went inside to make payments and as guys we stayed behind having our drinks next to our cars offloading our laggages, we stood there about for 30 minutes and one of the ****** white lady called Barbara (House Keeping Manager) she sent the security guard to come and ask us not to drink by the parking lot and we cooperated we wen't to our rooms and our ladies were done making the payments. And which we were not even aware of our wrong doing but it became an issue after as if we knew the rules. 2nd: Same day on the 16/11/2024 late afternoon, the receptionist called one of our ladies to offer us dinner buffet and of which when we made bookings from the beginning telephonically we were told that they don't accomodate more than 20 people for dinner buffet, and we made other plans to go eat outside of the hotel premises and which we were not happy about the whole thing of driving out at night in a place we all don't know or not familier of. 3rd: On the 17/11/2024 in the morning we wen't for breakfast all of us, after breakfast we wen't to the swimming pool by the Pegasus Pool Bar around 10:00 am with our drinks and Barbara again she came and spy on us by pretending as if she's putting towels on the chairs next to the pool, one of my friend heard Barbara telling one of her workers that she will report us to the Pegasus Manager, she then called the Pegasus Manager i think his name is Nani if not mistaken, he came and asked us not to have our owns drinks by the pool area cause they sell their own alcohol and they open at 12:00 pm in rude way, then when i asked him questions to understand the rules he then rep**** by saying " he is not the one who buit the hotel or implemented the rules". Again we didn't know the rules and the rules were placed in a hidden place we had to look for them. After we cooperated again and took back our drinks in to our cars and waited for 12:00 pm to buy alcohol from them, again this was escalated to the hotel General Manager on Monday 18/11/2024 threatening some of our people we came with since they also work for Radisson but different branch. 4th: In all of this explained, is the treatment by the hotel if your not a white person you will be undermined and treated like S**T, even animals are treated better cause the staff is very rude especially the white people staff. I mean after paying so much money for so many rooms we didn't enjoy our stay honestly, this must be dealt with as soon as possible or also we will escalate this matter to the owners or Radisson Hotel Group to share the side of our story. I mean if these issues or theres something being done wrongly you address the matter in a polite way and good manner we all human beings at the end of the day. 5th: So good people, for your peace and to enjoy your money i wouldn't advice anyone to visit Radisson Safari Hotel Hoedspruit until this ****** issue is sorted cause you will come back Unhappy Customer.
0
Replies (0)RN
Rejoyce N
1 reviews | Active since Jan 2020
10 Aug 2024, 14:38
****ty Service
I recently checked in to Radisson Safari Hotel Hoedspruit,my gosh the place is breath taking however their service is ****ty & the worst.You literally just paying for the building not the service.Please save your energy from using room service because you will get whatever you requesting after 2hrs,the Mirange self service during a buffet is the worst you will que for a while before you get your omelette,the lady who helps with activity booking Thuli has a stinking attitude****erally called reception 5times to try get her to assist to no avail)I had to walk to the reception area to make a booking for my activity.We left our room @ 9am for breakfast and went back @2pm but the room was not tided up as yet,I had to call the reception to find out if we need to clean our room ourselves cause there’s no way a 4star hotel will have your room not tidied up by afternoon.The incompetence at this place is too much for such a beautiful hotel.As a citizen it is very disheartening when you try to support local and you get such ****ty service rather we spend our hard earned money overseas then. If you ever to travel to Radisson Safari Hotel Hoedspruit brace you self for a ****ty hotel experience. I also really hope they put their staff for training as it is a need since they are in the hospitality industry.
Helpful (0)
|Replies (0)RN
Rejoyce N
1 reviews | Active since Jan 2020
10 Aug 2024, 14:38
****ty Service
I recently checked in to Radisson Safari Hotel Hoedspruit,my gosh the place is breath taking however their service is ****ty & the worst.You literally just paying for the building not the service.Please save your energy from using room service because you will get whatever you requesting after 2hrs,the Mirange self service during a buffet is the worst you will que for a while before you get your omelette,the lady who helps with activity booking Thuli has a stinking attitude****erally called reception 5times to try get her to assist to no avail)I had to walk to the reception area to make a booking for my activity.We left our room @ 9am for breakfast and went back @2pm but the room was not tided up as yet,I had to call the reception to find out if we need to clean our room ourselves cause there’s no way a 4star hotel will have your room not tidied up by afternoon.The incompetence at this place is too much for such a beautiful hotel.As a citizen it is very disheartening when you try to support local and you get such ****ty service rather we spend our hard earned money overseas then. If you ever to travel to Radisson Safari Hotel Hoedspruit brace you self for a ****ty hotel experience. I also really hope they put their staff for training as it is a need since they are in the hospitality industry.
0
Replies (0)