Rand Water

Based on recent customer reviews, Rand Water is facing significant customer frustration, with a recurring theme being prolonged water outages across areas like Melville, Ekurhuleni, Germiston, and the East Rand. Customers consistently mention insufficient water tanker support, unhygienic living conditions, and an inability to bathe or flush toilets during extended supply disruptions. Several reviewers express dissatisfaction with unresolved queries, poor communication from the legal department, and limited coordination with municipalities. A more positive note emerges around transparent video updates issued during a major pipe burst, which customers appreciated.