Raven Panelbeaters
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Raven Panelbeaters has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Raven Panelbeaters across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If I could give negative stars I would. They have absolutely messed my mom and the insurance company, Santam around. They have had my mom's car for over two months! They didn't realize we have full tracking on the vehicle, so every time they tell us that they're taking the vehicle to the Tyre place or a test drive etc, we can see they're lying. They gave my mom the car back now in a completely unsafe condition! Telling her it's fixed, the knock in the car is so loud it sounds like it's driving on corrugated roads!!!
1 reviews | Active since Jan 2020
If I could give negative stars I would. They have absolutely messed my mom and the insurance company, Santam around. They have had my mom's car for over two months! They didn't realize we have full tracking on the vehicle, so every time they tell us that they're taking the vehicle to the Tyre place or a test drive etc, we can see they're lying. They gave my mom the car back now in a completely unsafe condition! Telling her it's fixed, the knock in the car is so loud it sounds like it's driving on corrugated roads!!!
1 reviews | Active since Jan 2020
Had my car in for repairs with Raven motors in Pietermaritzburg whom were giving me such a hard time. every time i called for an update the reception lady gave me a run around, she kept lying and avoiding to tell me my car was not ready as they told the insurance it would be ready by today. I was told it would take 7days to fix the car and it has now been over a month.
1 reviews | Active since Jan 2020
Had my car in for repairs with Raven motors in Pietermaritzburg whom were giving me such a hard time. every time i called for an update the reception lady gave me a run around, she kept lying and avoiding to tell me my car was not ready as they told the insurance it would be ready by today. I was told it would take 7days to fix the car and it has now been over a month.
1 reviews | Active since Jan 2020
Pathetic service, lack of communication and liars. If your insurance suggested them as your panel beater, refuse with your car.
1 reviews | Active since Jan 2020
Pathetic service, lack of communication and liars. If your insurance suggested them as your panel beater, refuse with your car.
1 reviews | Active since Jan 2020
Most horrendous service that i have ever received. Clearly customer service is not what they about as long as they continue getting our claims sent to them. I am horrified about the lack of empathy, everytime you call to get an update on the progress made on your vehicle no one actually knows and their Managers are always not available. My car has been with the team for well over a month, just to fix front bumper and control arm
1 reviews | Active since Jan 2020
Most horrendous service that i have ever received. Clearly customer service is not what they about as long as they continue getting our claims sent to them. I am horrified about the lack of empathy, everytime you call to get an update on the progress made on your vehicle no one actually knows and their Managers are always not available. My car has been with the team for well over a month, just to fix front bumper and control arm
1 reviews | Active since Jan 2020
The worst panel beaters I have dealt with. My car was delivered to them 3 months ago yet they still have not finished repairing it. They are very poor with communication and have hardly done any work on my car. I have to constantly phone them for an update only to be promised that someone will call me back, this has never happened. I would not recommend them to anyone.
1 reviews | Active since Jan 2020
The worst panel beaters I have dealt with. My car was delivered to them 3 months ago yet they still have not finished repairing it. They are very poor with communication and have hardly done any work on my car. I have to constantly phone them for an update only to be promised that someone will call me back, this has never happened. I would not recommend them to anyone.
1 reviews | Active since Jan 2020
Had a very bad experience with this panelbeater. The hail damage repair I was told, would take a week, but it ended up taking 2 weeks. The vehicle was collected after 2 weeks on a Friday afternoon. The repair was satisfactory. However, upon driving out, I kept on getting a dash message that the back door was open when clearly it was not. When trying to arm the alarm it would hoot to indicate an open door. I was asked to bring it back on the Saturday morning. On Saturday morning, they found a connector had been damaged during re-assembly. They said a new part would have to be ordered. I have still to this day not been contacted about this part. In the meantime, the connector problem was sorted out by someone else. So needless to say, I will never take any vehicle there again.
1 reviews | Active since Jan 2020
Had a very bad experience with this panelbeater. The hail damage repair I was told, would take a week, but it ended up taking 2 weeks. The vehicle was collected after 2 weeks on a Friday afternoon. The repair was satisfactory. However, upon driving out, I kept on getting a dash message that the back door was open when clearly it was not. When trying to arm the alarm it would hoot to indicate an open door. I was asked to bring it back on the Saturday morning. On Saturday morning, they found a connector had been damaged during re-assembly. They said a new part would have to be ordered. I have still to this day not been contacted about this part. In the meantime, the connector problem was sorted out by someone else. So needless to say, I will never take any vehicle there again.
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