Ray-Ban
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Ray-Ban
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Andre Jooste-Coetsee
1 reviews | Active since Jan 2020
23 Oct 2025, 12:54
Bad Ray- Ban Sunglass purchase.
I purchased a pair of Ray-Ban sunglasses from an optometrist in Port Shepstone. The model of the glasses is their "Light Force" , top of the range glasses offered. I treasured the almost R3000.00 purchase and seldom wore them. After about two years I noticed that the lenses were "peeling off" as if they had a covering over the lens that was failing. I went to the optometrist and was told to contact Ray-Ban directly. When I contacted them I was informed that my guarantee had lapsed and that they would not be interested in assisting me any further. Tough luck. WOW!!! This is simply NOT FAIR. Their product failed. My money did not! This is quite unbelievable and is not acceptable business practice. BEWARE OF RAY-BAN SUNGLASSES!
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Andre Jooste-Coetsee
1 reviews | Active since Jan 2020
23 Oct 2025, 12:54
Bad Ray- Ban Sunglass purchase.
I purchased a pair of Ray-Ban sunglasses from an optometrist in Port Shepstone. The model of the glasses is their "Light Force" , top of the range glasses offered. I treasured the almost R3000.00 purchase and seldom wore them. After about two years I noticed that the lenses were "peeling off" as if they had a covering over the lens that was failing. I went to the optometrist and was told to contact Ray-Ban directly. When I contacted them I was informed that my guarantee had lapsed and that they would not be interested in assisting me any further. Tough luck. WOW!!! This is simply NOT FAIR. Their product failed. My money did not! This is quite unbelievable and is not acceptable business practice. BEWARE OF RAY-BAN SUNGLASSES!
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Replies (0)LM
Lynn-Rae Marais
1 reviews | Active since Jan 2020
14 Dec 2024, 20:01
Terrible workmanship
Recently purchased 2 pairs of Ray-Bans one for my husband and one for me. From the day I received my Ray-Ban I could feel the nose pads were not fine. After wearing them 3 times one nose pad is off and the other is lose. Worst product ever!!! For the price you pay you rather get a pair of Police or Chanel. How can a new product be so cheaply made. Darn at this point I would rather buy a paid of R30 pick n pay glasses and they would have a better quality. Don't Purchase Ray-Bans!
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Lynn-Rae Marais
1 reviews | Active since Jan 2020
14 Dec 2024, 20:01
Terrible workmanship
Recently purchased 2 pairs of Ray-Bans one for my husband and one for me. From the day I received my Ray-Ban I could feel the nose pads were not fine. After wearing them 3 times one nose pad is off and the other is lose. Worst product ever!!! For the price you pay you rather get a pair of Police or Chanel. How can a new product be so cheaply made. Darn at this point I would rather buy a paid of R30 pick n pay glasses and they would have a better quality. Don't Purchase Ray-Bans!
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Replies (0)SP
Shawn P
1 reviews | Active since Jan 2020
19 Jan 2022, 09:21
Worste product
Worste product ever . Its my first pair of rayban glasses and i looked after them so nicely as they cost a arm and a leg but after a year the left arm is loose and its not even in line of the other arm so i took my glasses in from where i got them to ask them to please tighten them but i was told they cant be tightened they dont have *****s ill have to order a new one so now i must spend another R2000 just for a frame i think not
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Shawn P
1 reviews | Active since Jan 2020
19 Jan 2022, 09:21
Worste product
Worste product ever . Its my first pair of rayban glasses and i looked after them so nicely as they cost a arm and a leg but after a year the left arm is loose and its not even in line of the other arm so i took my glasses in from where i got them to ask them to please tighten them but i was told they cant be tightened they dont have *****s ill have to order a new one so now i must spend another R2000 just for a frame i think not
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Replies (0)MF
Michele F
1 reviews | Active since Jan 2020
30 Sept 2021, 10:30
Arm and leg
good day Ray ban staff I bought a pair of Erika Ray-ban a few years ago I called the customer service to find out what is the procedure regarding the Ray-ban name that came off from the lens, the lady at the customer service department told me for a repair i need to pay R900+ for a replacement all i want is for you people to put the name back on the lens and the cost geeez i might as well purchase a new pair of sunglasses but don't worry i wont purchase anything from your store again the sunglasses cost already a arm and leg now you want to charge me an arm and leg to just put the name on i am actually very shocked about it.
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Michele F
1 reviews | Active since Jan 2020
30 Sept 2021, 10:30
Arm and leg
good day Ray ban staff I bought a pair of Erika Ray-ban a few years ago I called the customer service to find out what is the procedure regarding the Ray-ban name that came off from the lens, the lady at the customer service department told me for a repair i need to pay R900+ for a replacement all i want is for you people to put the name back on the lens and the cost geeez i might as well purchase a new pair of sunglasses but don't worry i wont purchase anything from your store again the sunglasses cost already a arm and leg now you want to charge me an arm and leg to just put the name on i am actually very shocked about it.
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Replies (0)NvdP
Norman van der Poll
1 reviews | Active since Jan 2020
28 Sept 2021, 11:00
INFERIOR RAY-BAN PRODUCTS
My RB lenses are severly 'pitted' shall we say? I think this may be the polaroid film peeling off, causing me to think of dumping them somewhere, but I simply paid too much for them. I bought my Bans in Cape Town, at V&A Waterfront - when I showed them the product, they merely shrugged and said "contact Ray Ban, SA". Of course the warranty has expired. The problem is NOT the supplier - the problem is the manufacturer who is selling an inferior product, which they KNOW will fail eventually. I'm disgusted, as this is the second pair of sunglasses this has happened to.
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Norman van der Poll
1 reviews | Active since Jan 2020
28 Sept 2021, 11:00
INFERIOR RAY-BAN PRODUCTS
My RB lenses are severly 'pitted' shall we say? I think this may be the polaroid film peeling off, causing me to think of dumping them somewhere, but I simply paid too much for them. I bought my Bans in Cape Town, at V&A Waterfront - when I showed them the product, they merely shrugged and said "contact Ray Ban, SA". Of course the warranty has expired. The problem is NOT the supplier - the problem is the manufacturer who is selling an inferior product, which they KNOW will fail eventually. I'm disgusted, as this is the second pair of sunglasses this has happened to.
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Replies (0)FB
Filencia B
1 reviews | Active since Jan 2020
28 Dec 2020, 09:22
Bad quality of Ray ban sunglasses
Good day I bought a pair of ray ban sunglasses from Mat and May store about a year ago. The name plate on the frame has started to come off. This is unacceptable these sunglasses are supposed to be top range. I think the knock off last longer. I went to store on many occasions and emailled but no response on email. When i go to store the manager is nevet there and they take my number and details but never call me back.
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Filencia B
1 reviews | Active since Jan 2020
28 Dec 2020, 09:22
Bad quality of Ray ban sunglasses
Good day I bought a pair of ray ban sunglasses from Mat and May store about a year ago. The name plate on the frame has started to come off. This is unacceptable these sunglasses are supposed to be top range. I think the knock off last longer. I went to store on many occasions and emailled but no response on email. When i go to store the manager is nevet there and they take my number and details but never call me back.
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Replies (0)JR
Jahan R
1 reviews | Active since Jan 2020
6 Mar 2020, 07:12
Ray-Ban Repairs SA-WASTE OF TIME!
I’ve been trying to get a pair of sunglasses repaired through the Ray-Ban repair centre in Cape Town for ages. I’ve sent them more than one email, including photos and the repair form which is available through their website, and haven’t received a single response in months. You spend thousands of rands on their brand and their after sales service is PATHETIC.
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Jahan R
1 reviews | Active since Jan 2020
6 Mar 2020, 07:12
Ray-Ban Repairs SA-WASTE OF TIME!
I’ve been trying to get a pair of sunglasses repaired through the Ray-Ban repair centre in Cape Town for ages. I’ve sent them more than one email, including photos and the repair form which is available through their website, and haven’t received a single response in months. You spend thousands of rands on their brand and their after sales service is PATHETIC.
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Replies (0)NN
Nirasha N
1 reviews | Active since Jan 2020
17 Feb 2020, 10:46
Rayban - a waste of money
I have been trying to get a pair of raybans fixed since last year December. You spend so much money on them and the service is terrible. I've sent emails, called the call centre and still nothing.
Helpful (0)
|Replies (0)NN
Nirasha N
1 reviews | Active since Jan 2020
17 Feb 2020, 10:46
Rayban - a waste of money
I have been trying to get a pair of raybans fixed since last year December. You spend so much money on them and the service is terrible. I've sent emails, called the call centre and still nothing.
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Replies (0)