TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a Renault Clio from Rite Wheels in Pretoria Wonderboom. The transaction was done on the 3rd of Apr 2018 and while waiting for the 48 hours for the money to reflect on their account, I stated tirelessly that the car registration paper as well as the illuminated service light should be resolved and car should be ready for collection. Both my requests were not met on the day of collection (5 Apr 2018). The owner of Rite Wheels, Jaco Swart, assaulted my friend and damaged his phone when we were demanding the car registration papers and for the service light to be resolved, we opened a case of assault and damage to property against him at the Wonderboom SAPS. To date I still haven't received the car registration papers and the service light still illuminates after taking the car to Renault. Rite Wheels have been handed a letter of demand by Jacobs Attorneys, yet Rite Wheels remains stubborn.
1 reviews | Active since Jan 2020
I bought a Renault Clio from Rite Wheels in Pretoria Wonderboom. The transaction was done on the 3rd of Apr 2018 and while waiting for the 48 hours for the money to reflect on their account, I stated tirelessly that the car registration paper as well as the illuminated service light should be resolved and car should be ready for collection. Both my requests were not met on the day of collection (5 Apr 2018). The owner of Rite Wheels, Jaco Swart, assaulted my friend and damaged his phone when we were demanding the car registration papers and for the service light to be resolved, we opened a case of assault and damage to property against him at the Wonderboom SAPS. To date I still haven't received the car registration papers and the service light still illuminates after taking the car to Renault. Rite Wheels have been handed a letter of demand by Jacobs Attorneys, yet Rite Wheels remains stubborn.
1 reviews | Active since Jan 2020
<p>We bought a 2014 Hilux S/C 4x4 code 3 cash. After 3 days of driving the car we noticed a few problems on it and informed the salesman after which he replied that they cannot assist, we then visited the dealership to talk to the salesman and manager and informed them again of the issues on the car and again new problems that have popped up and the manager, Hannes said he will get back to us. A full week later we again visited the dealership as no one spoke to us after the last visited and this time the manager was very arrogant saying we were happy with the car and bought it so it is our problem to fix all the relevant problems on the car. When we informed him of hos obligation as a dealer according to the consumer protection act he instantly apologised and said he will talk to the owner and revert back to us within a day, after a number of excuses and delays we are again one full week down the line with no response and now when we call the dealership they refuse to talk to us!!</p> <p> </p> <p>Please also note that the owner Jaco has not once made the effort to contact us and both times we visited the dealership he literally ran away when we saw him and is all of a sudden unavailable.</p> <p> </p> <p>They are very unprofessional, no integrity, no service and very arrogant!!</p>
1 reviews | Active since Jan 2020
<p>We bought a 2014 Hilux S/C 4x4 code 3 cash. After 3 days of driving the car we noticed a few problems on it and informed the salesman after which he replied that they cannot assist, we then visited the dealership to talk to the salesman and manager and informed them again of the issues on the car and again new problems that have popped up and the manager, Hannes said he will get back to us. A full week later we again visited the dealership as no one spoke to us after the last visited and this time the manager was very arrogant saying we were happy with the car and bought it so it is our problem to fix all the relevant problems on the car. When we informed him of hos obligation as a dealer according to the consumer protection act he instantly apologised and said he will talk to the owner and revert back to us within a day, after a number of excuses and delays we are again one full week down the line with no response and now when we call the dealership they refuse to talk to us!!</p> <p> </p> <p>Please also note that the owner Jaco has not once made the effort to contact us and both times we visited the dealership he literally ran away when we saw him and is all of a sudden unavailable.</p> <p> </p> <p>They are very unprofessional, no integrity, no service and very arrogant!!</p>
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