R
runbeatable.co.za
Unclaimed Business
R
runbeatable.co.za
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#13Ranked In Entertainment & Gaming
100 NPSVery Likely
Ranking
#13
in Entertainment & Gaming
NPS Score
100
Recommended: Very Likely
Review Distribution
2.7|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(33.3%)
1(33.3%)
5(33.3%)
4(0%)
3(0%)
2(33.3%)
1(33.3%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBS
Bertus S
1 reviews | Active since Jan 2020
19 Feb 2026, 13:58
I do not recommend runbeatable.co.za
Mediocre experience to say the least. The exchange process took two weeks, which would have been more acceptable if the communication had been better. I had to follow up after a week of silence as I had no idea what was happening with my exchange request, despite having returned the order first thing the next day. When I did get responses, the support agent (Shanae Venter) was cold and clinical - did not feel like I was chatting to a human. To make matters worse, I requested a different colour during the exchange and my request was ignored by Shanae. I was sent the same colour, no explanation. There are plenty of other retailers with better exchange processes and customer service. Won't be returning.
Helpful (0)
|Replies (0)BS
Bertus S
1 reviews | Active since Jan 2020
19 Feb 2026, 13:58
I do not recommend runbeatable.co.za
Mediocre experience to say the least. The exchange process took two weeks, which would have been more acceptable if the communication had been better. I had to follow up after a week of silence as I had no idea what was happening with my exchange request, despite having returned the order first thing the next day. When I did get responses, the support agent (Shanae Venter) was cold and clinical - did not feel like I was chatting to a human. To make matters worse, I requested a different colour during the exchange and my request was ignored by Shanae. I was sent the same colour, no explanation. There are plenty of other retailers with better exchange processes and customer service. Won't be returning.
0
Replies (0)GP
Gerhardus P
1 reviews | Active since Jan 2020
20 Sept 2025, 06:52
Runbeatable.co.za
I bought a pair of Hoka Mach x3 on Thursday online and it was delivered the next day. Excellent service and help from Luciano. Quick responses on questions. GREAT shop. I will support them for my Hoka shoe purchases
Helpful (0)
|Replies (0)GP
Gerhardus P
1 reviews | Active since Jan 2020
20 Sept 2025, 06:52
Runbeatable.co.za
I bought a pair of Hoka Mach x3 on Thursday online and it was delivered the next day. Excellent service and help from Luciano. Quick responses on questions. GREAT shop. I will support them for my Hoka shoe purchases
0
Replies (0)fA
dvdw
denise van der westhuizen
1 reviews | Active since Jan 2020
29 Nov 2023, 06:19
Unbeatable Runbeatable.co.za
The most incredible experience from purchase (where I actually got to speak to a person who could assist), through to delivery, and then replacement for a flaw - in a pair of Hoka Hiking Boots. Speedy, efficient and professional. I was blown away. In fact the whole process was just amazing. Seamless, easy and a such a pleasure. From a delighted customer and advocate. (And I just love the my boots)
Helpful (0)
|Replies (0)dvdw
denise van der westhuizen
1 reviews | Active since Jan 2020
29 Nov 2023, 06:19
Unbeatable Runbeatable.co.za
The most incredible experience from purchase (where I actually got to speak to a person who could assist), through to delivery, and then replacement for a flaw - in a pair of Hoka Hiking Boots. Speedy, efficient and professional. I was blown away. In fact the whole process was just amazing. Seamless, easy and a such a pleasure. From a delighted customer and advocate. (And I just love the my boots)
0
Replies (0)