SC
SA Candle Supply
Unclaimed Business
SC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGP
Golden P
1 reviews | Active since Jan 2020
18 Mar 2024, 08:04
Poor delivery
I placed my order on the 13th today is the 18th and I still have not received my order. I tried phoning their offices and their lines went to voicemail. I have ordered twice from them before without issues sides the delivering of the packages. I would suggest their use a different company for their deliveries, as this is ridiculous.
Helpful (0)
|Replies (0)GP
Golden P
1 reviews | Active since Jan 2020
18 Mar 2024, 08:04
Poor delivery
I placed my order on the 13th today is the 18th and I still have not received my order. I tried phoning their offices and their lines went to voicemail. I have ordered twice from them before without issues sides the delivering of the packages. I would suggest their use a different company for their deliveries, as this is ridiculous.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Mar 2023, 08:53
Candle making and diffuser course thats lacking..
A few weeks ago i wemt for their Cabdle and diffuser making candle course and these were a few of my concerns .. Although we were told to dress up in old clothes and bring aprons i didnt find a need for this as, During the candle making part, there was never a demonstration of the candle wax melting but were tpkd what wax we were using.. I think it was a blend of soy wax and coconut oil.. im not sure because there was no demonstration.. even with the paraffin wax.. The point of sitting in for such courses is to get hands on teaching not theoretical one.. i think next time students should be involved in tne process... Another one was the polarity from information on tne fragrance oil and diffuser base when one compares information on their website and whats taught on the website.. the discrepencies takes away from the credibility of the process.. the demonstrator denoted that shes meant to use the website as a term of reference but failed to do that... We understand that one of the purpose of the course is to also market the SA Candle supply company however to position it as the only viable supplier of colouring wax thats wax soluble when there are other alternatives is somewhat problematic... Even with the room mist the measurements for the base and fragrance oil do not correlate to whats saud on the website to info during the course... And the selling of personal products, sisters and the brother in laws is something that needs to be toned down.. When coming up with the teaching aids i believe it should be done in a way that it gives one confidence and also demonstrate to students on alternatives, we dont have electrical wax melter, show us how its done with a boiler dont tell us in case people have never used one.. we shouldnt be left to use google as a resource to fill jn gaps and answer questions... im honestly not impressed considering we had to travel with unset candles that do not necessarily look perfect ..
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
16 Mar 2023, 08:53
Candle making and diffuser course thats lacking..
A few weeks ago i wemt for their Cabdle and diffuser making candle course and these were a few of my concerns .. Although we were told to dress up in old clothes and bring aprons i didnt find a need for this as, During the candle making part, there was never a demonstration of the candle wax melting but were tpkd what wax we were using.. I think it was a blend of soy wax and coconut oil.. im not sure because there was no demonstration.. even with the paraffin wax.. The point of sitting in for such courses is to get hands on teaching not theoretical one.. i think next time students should be involved in tne process... Another one was the polarity from information on tne fragrance oil and diffuser base when one compares information on their website and whats taught on the website.. the discrepencies takes away from the credibility of the process.. the demonstrator denoted that shes meant to use the website as a term of reference but failed to do that... We understand that one of the purpose of the course is to also market the SA Candle supply company however to position it as the only viable supplier of colouring wax thats wax soluble when there are other alternatives is somewhat problematic... Even with the room mist the measurements for the base and fragrance oil do not correlate to whats saud on the website to info during the course... And the selling of personal products, sisters and the brother in laws is something that needs to be toned down.. When coming up with the teaching aids i believe it should be done in a way that it gives one confidence and also demonstrate to students on alternatives, we dont have electrical wax melter, show us how its done with a boiler dont tell us in case people have never used one.. we shouldnt be left to use google as a resource to fill jn gaps and answer questions... im honestly not impressed considering we had to travel with unset candles that do not necessarily look perfect ..
0
Replies (0)GH
Gerhardus H
1 reviews | Active since Jan 2020
27 Dec 2022, 13:53
Great for personalised gifts.
A must to visit if you like candles, candle related décor, incense and essential oils as they have a large variety. The best thing about this place is that you can buy your own candles and have them dipped in a colour you like.
Helpful (0)
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Gerhardus H
1 reviews | Active since Jan 2020
27 Dec 2022, 13:53
Great for personalised gifts.
A must to visit if you like candles, candle related décor, incense and essential oils as they have a large variety. The best thing about this place is that you can buy your own candles and have them dipped in a colour you like.
0
Replies (0)KF
Krisja F
1 reviews | Active since Jan 2020
24 Aug 2021, 06:37
Reliable supplier - Thank so much!
I recently purchased some waxes from SA Candle Supply, and for some reason I received the wrong quantity of items. I contacted them and they immediately corrected the order and sent the missing items. Thanks for really good support! I Really appreciate reliable suppliers and will keep shopping from them.
Helpful (0)
|Replies (0)KF
Krisja F
1 reviews | Active since Jan 2020
24 Aug 2021, 06:37
Reliable supplier - Thank so much!
I recently purchased some waxes from SA Candle Supply, and for some reason I received the wrong quantity of items. I contacted them and they immediately corrected the order and sent the missing items. Thanks for really good support! I Really appreciate reliable suppliers and will keep shopping from them.
0
Replies (0)IA
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