SO
Salon500 online
Unclaimed Business
SO
AI Review Summary
Based on recent customer reviews, Salon500 online is highly praised for its exceptionally fast delivery, often arriving within one to two days, and careful packaging that protects products in transit. Customers appreciate the salon-quality hair products at competitive prices, along with thoughtful touches like free samples and gifts. Communication and professionalism are frequently highlighted. However, a small number of customers report issues with incorrect deliveries, damaged products and inadequate resolution, suggesting after-sales support can fall short when problems arise.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
4.3|11 Reviews
May '25 - Apr '26
5(88.9%)
4(0%)
3(0%)
2(0%)
1(11.1%)
5(88.9%)
4(0%)
3(0%)
2(0%)
1(11.1%)
Frequently Asked Questions About Salon500 online
Based on recent customer reviews, Salon500 online is highly praised for its exceptionally fast delivery, often arriving within one to two days, and careful packaging that protects products in transit. Customers appreciate the salon-quality hair products at competitive prices, along with thoughtful touches like free samples and gifts. Communication and professionalism are frequently highlighted. However, a small number of customers report issues with incorrect deliveries, damaged products and inadequate resolution, suggesting after-sales support can fall short when problems arise.
Salon500 online has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Salon500 online across 105 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Ayanda M
1 reviews | Active since Jan 2020
28 Jan 2026, 11:03
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
Helpful (0)
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Ayanda M
1 reviews | Active since Jan 2020
28 Jan 2026, 11:03
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
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Ayesha P
1 reviews | Active since Jan 2020
28 Nov 2025, 21:20
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!
Helpful (0)
|Replies (0)AP
Ayesha P
1 reviews | Active since Jan 2020
28 Nov 2025, 21:20
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!
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Natalie G
1 reviews | Active since Jan 2020
11 Sept 2025, 09:37
Salon 500 compliment
Wonderful, quick and efficient service. I literally recieved my products within a day or so. Very happy with them and will definitely order from them again. Also, they gave me a lovely discount, gift and loads of free samples to try. Thank you Salon 500!
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Natalie G
1 reviews | Active since Jan 2020
11 Sept 2025, 09:37
Salon 500 compliment
Wonderful, quick and efficient service. I literally recieved my products within a day or so. Very happy with them and will definitely order from them again. Also, they gave me a lovely discount, gift and loads of free samples to try. Thank you Salon 500!
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Fransie Z
1 reviews | Active since Jan 2020
8 Sept 2025, 07:50
Salon@500
For those of you needing hair products, I found the proverbial pot of gold at the end of the rainbow with Salon500. Their service is unbelievable, fast, effortless and effective and they communicate well. Please support them!!!
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Fransie Z
1 reviews | Active since Jan 2020
8 Sept 2025, 07:50
Salon@500
For those of you needing hair products, I found the proverbial pot of gold at the end of the rainbow with Salon500. Their service is unbelievable, fast, effortless and effective and they communicate well. Please support them!!!
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Rose B
1 reviews | Active since Jan 2020
19 Jun 2025, 18:49
Non delivery and unprofessional service
I made a purchase, entered my new address but the system did not change same. I advised them via mail that my address has changed and provided my new address. Notwithstanding me advising them, they still tried delivering at my original address. I have been trying to get my order delivered, and not a small order, but they cannot be bothered to have my order completed. I have now advised that they are to cancel and re-imburse me as the courier advised them more than a week ago that it was at the depot, but why should they care. They have my money, so aftersales is just non existent. This is the second time, have certainly learnt my lesson, once bitten, twice shy and anything after that would just be stupidity. Not recommended under any circumstances. Retailbox far more reliable.
Helpful (0)
|Replies (0)RB
Rose B
1 reviews | Active since Jan 2020
19 Jun 2025, 18:49
Non delivery and unprofessional service
I made a purchase, entered my new address but the system did not change same. I advised them via mail that my address has changed and provided my new address. Notwithstanding me advising them, they still tried delivering at my original address. I have been trying to get my order delivered, and not a small order, but they cannot be bothered to have my order completed. I have now advised that they are to cancel and re-imburse me as the courier advised them more than a week ago that it was at the depot, but why should they care. They have my money, so aftersales is just non existent. This is the second time, have certainly learnt my lesson, once bitten, twice shy and anything after that would just be stupidity. Not recommended under any circumstances. Retailbox far more reliable.
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