Salon500 online
Unclaimed Business
|4.5|8 Reviews (last 12 months)|This business does not respond to reviews
Salon500 online
Unclaimed Business
|4.5
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Salon500 online receives strong praise for its speedy nationwide delivery, careful packaging, and salon quality hair product range, with customers consistently mentioning thoughtful extras like free samples, discounts, and competitive pricing. A recurring theme among satisfied shoppers is responsive, professional customer service that resolves issues such as leaked items quickly. However, a notable minority report serious concerns, including allegedly expired products causing hair damage, unresponsive support channels, and unresolved delivery address errors leading to refund disputes and lost trust.
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
4.5|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Colleen S
1 reviews | Active since Oct 2017
4 Apr 2026, 00:35
Old products dated 2008
I purchased the Quick grow conditioner and shampoo last month, just to find out that both products expired i 2008. After a few washes I noticed my hair is falling out instead of growing. I have send them emails and tried to call, no answer!
Helpful (0)
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Colleen S
1 reviews | Active since Oct 2017
4 Apr 2026, 00:35
Old products dated 2008
I purchased the Quick grow conditioner and shampoo last month, just to find out that both products expired i 2008. After a few washes I noticed my hair is falling out instead of growing. I have send them emails and tried to call, no answer!
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Replies (0)AM
Ayanda M
1 reviews | Active since Oct 2015
28 Jan 2026, 13:03
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
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Ayanda M
1 reviews | Active since Oct 2015
28 Jan 2026, 13:03
Excellent service Salon500
I made an order at Salon500 online yesterday morning, and I've just received it, mind you it's all the way from Durban to Johannesburg, I'm so pleased with the speedy delivery. And they took a great amount of care to ensure that the items were reinforced in order to prevent spillage and damages. Much appreciated. Excellent service. 👌👌👌
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Replies (0)AP
Ayesha P
1 reviews | Active since Jun 2015
28 Nov 2025, 23:20
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!
Helpful (0)
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Ayesha P
1 reviews | Active since Jun 2015
28 Nov 2025, 23:20
Exceptional service every single time.
Salon500 is truly one of the best online stores I’ve ever shopped from. Their range of hair products is fantastic, and every order I’ve placed has arrived quickly and in perfect condition. On one occasion, a shampoo bottle leaked during delivery, and they handled it with absolute professionalism — immediately compensating me and ensuring I was fully satisfied. Their customer service is exceptional, consistent, and genuinely focused on keeping clients happy. It’s rare to find an online store that treats customers with such care and respect. I highly recommend Salon500 to anyone looking for quality products and outstanding service!
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Natalie G
1 reviews | Active since Aug 2024
11 Sept 2025, 11:37
Salon 500 compliment
Wonderful, quick and efficient service. I literally recieved my products within a day or so. Very happy with them and will definitely order from them again. Also, they gave me a lovely discount, gift and loads of free samples to try. Thank you Salon 500!
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Natalie G
1 reviews | Active since Aug 2024
11 Sept 2025, 11:37
Salon 500 compliment
Wonderful, quick and efficient service. I literally recieved my products within a day or so. Very happy with them and will definitely order from them again. Also, they gave me a lovely discount, gift and loads of free samples to try. Thank you Salon 500!
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Fransie Z
1 reviews | Active since Mar 2021
8 Sept 2025, 09:50
Salon@500
For those of you needing hair products, I found the proverbial pot of gold at the end of the rainbow with Salon500. Their service is unbelievable, fast, effortless and effective and they communicate well. Please support them!!!
Helpful (0)
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Fransie Z
1 reviews | Active since Mar 2021
8 Sept 2025, 09:50
Salon@500
For those of you needing hair products, I found the proverbial pot of gold at the end of the rainbow with Salon500. Their service is unbelievable, fast, effortless and effective and they communicate well. Please support them!!!
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