Seafood Lapa Melkbosstrand
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Went there this morning with a wikideal voucher for their breakfast deal. After ordering from the waiter the "manager" came over and refused use of the voucher because it can only be redeemed after 19 Jan according to him. Pointing out that nowhere on the voucher there is reference to this he only continued to refuse the voucher. Left and had breakfast next door. Highly don't recommend.
1 reviews | Active since Jan 2020
Went there this morning with a wikideal voucher for their breakfast deal. After ordering from the waiter the "manager" came over and refused use of the voucher because it can only be redeemed after 19 Jan according to him. Pointing out that nowhere on the voucher there is reference to this he only continued to refuse the voucher. Left and had breakfast next door. Highly don't recommend.
1 reviews | Active since Jan 2020
We purchased a coupon through wiki deals, where the terms of the coupon were very clear. However, upon trying to make a Friday booking, the lady at reception informed us that the coupon was only valid between Monday to Thursday. When we questioned this, they referred us to the terms of the deal, which we had in front of us on the coupon. When we read the terms to her, she said under her breath, "I can't deal with this", and sent us through to someone else. When we spoke to the gentleman, he said he can take our booking, but that the lady informed him that it was only valid between Monday to Thursday and that he did not know the terms of the coupon. Very poor service, and coupon sold under false pretense .
1 reviews | Active since Jan 2020
We purchased a coupon through wiki deals, where the terms of the coupon were very clear. However, upon trying to make a Friday booking, the lady at reception informed us that the coupon was only valid between Monday to Thursday. When we questioned this, they referred us to the terms of the deal, which we had in front of us on the coupon. When we read the terms to her, she said under her breath, "I can't deal with this", and sent us through to someone else. When we spoke to the gentleman, he said he can take our booking, but that the lady informed him that it was only valid between Monday to Thursday and that he did not know the terms of the coupon. Very poor service, and coupon sold under false pretense .
1 reviews | Active since Jan 2020
My first time here today got seated at a reserved table where people walks up and down by the stairs that is not sitting in I asked to be seated at another table and the rude lady waiter started to shout at me that's the customer and said the table is reserved but I don't see the point cause the other seat was also reserved Yet we still waiting for our food that was ordered almost an hour ago Only got it at 16h10 Disappointed in the food and service Highly irritated Will not recommend this place to anyone
1 reviews | Active since Jan 2020
My first time here today got seated at a reserved table where people walks up and down by the stairs that is not sitting in I asked to be seated at another table and the rude lady waiter started to shout at me that's the customer and said the table is reserved but I don't see the point cause the other seat was also reserved Yet we still waiting for our food that was ordered almost an hour ago Only got it at 16h10 Disappointed in the food and service Highly irritated Will not recommend this place to anyone
1 reviews | Active since Jan 2020
We arranged for a group of our friends to join us for lunch yesterday. The food was just awful and pricey. A very mediocre pizza was R170. One of our friends took 2 bites of her Yellowtail and returned it because it certainly wasnt "fresh out the sea". however, it still appeared on the bill and we had to specifically ask that it be removed. The onion rings were oily and tasteless. Their prices are "waterfront" prices for terrible food. Won't go back there again.
1 reviews | Active since Jan 2020
We arranged for a group of our friends to join us for lunch yesterday. The food was just awful and pricey. A very mediocre pizza was R170. One of our friends took 2 bites of her Yellowtail and returned it because it certainly wasnt "fresh out the sea". however, it still appeared on the bill and we had to specifically ask that it be removed. The onion rings were oily and tasteless. Their prices are "waterfront" prices for terrible food. Won't go back there again.
1 reviews | Active since Jan 2020
I have been going to the Seafood Lapa in Melkbos for more than 10 years.The service was always good and the food prices reasonable.I have noticed a dramatic increase in food prices the last few years and poor quality.My example is A Mini seafood platter which consists of a piece of hake cut up into 3 piece,8 small muscles and 6 small pieces of calamary for R180.No prawns or decent sieze mussels.Absoloutely rediculous.The 2 restaurants next to seafood Lapa was nearly full.We were the only family at the Lapa.When i asked the waiter about the high prices and small portions and lack of seafood variety,the waiter told me the chef is not interested in the complaints although they have had many.It is very sad that such a great place has lost the plot.I and many friends and family will not be returning.They have forgotten that the locals keep the doors open !
1 reviews | Active since Jan 2020
I have been going to the Seafood Lapa in Melkbos for more than 10 years.The service was always good and the food prices reasonable.I have noticed a dramatic increase in food prices the last few years and poor quality.My example is A Mini seafood platter which consists of a piece of hake cut up into 3 piece,8 small muscles and 6 small pieces of calamary for R180.No prawns or decent sieze mussels.Absoloutely rediculous.The 2 restaurants next to seafood Lapa was nearly full.We were the only family at the Lapa.When i asked the waiter about the high prices and small portions and lack of seafood variety,the waiter told me the chef is not interested in the complaints although they have had many.It is very sad that such a great place has lost the plot.I and many friends and family will not be returning.They have forgotten that the locals keep the doors open !
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