SS
Seasons Sport And Spa
Unclaimed Business
SS
Seasons Sport And Spa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIS
Ish S
1 reviews | Active since Jan 2020
30 Apr 2024, 11:34
RESORT IS THE PITS BUT AS STILL AS ARROGANT AS CAN BE
On or about the 10th of July 2023, I booked an overnight stay for myself and his family, for Friday, the 14th of July 2023, for the value of R2 677.50. When I arrived at the resort on the 14th of July 2023, I was advised by the staff that there is no electricity, further that there was also no backup, which meant that there was no power in all the rooms and only limited power in the restaurant. There was no indication of when the electricity would be restored, they could not blame loadshedding because there was electrictiy outside the resort, This was due to failure of the resort's electric supply grid because there was no loadshedding in the area. We requested for a cancelation of the booking and a refund for the amount paid for the booking because we clearly could not enjoy use of the facilities, no backup power in the rooms (not even candles), no wifi, very dark areas on the resort with animals roaming, we had a booking at the spa but it was closed because of no electricity, no meals because restaurant had limited backup power. The staff did not know what the procedure was for such cases and what arrangements could be made for us, Their head office could not be of assistance on that day as they had closed for business at that time. Our refund request was denied because there is a "no refund policy" so it is clear that THEY DO NOT CARE if you do not have the use & enjoyment of their promised premises and facilities. Simply put, their facility was not equipped to accommodate the people who chose to stay at the resort that weekend, at all times, it was also not safe as a result because there are animals roaming around and the parking is far from the rooms, which is ultimately a breach of the service agreement on their part. This is to help anyone who is thinking of staying there. BTW They recently refunded a celebrity who complained about their resort see - https://twitter.com/RelebogileM/status/1744642403208769921 so unless you are a celebrity, STAY AWAY FROM THIS RESORT
Helpful (0)
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Ish S
1 reviews | Active since Jan 2020
30 Apr 2024, 11:34
RESORT IS THE PITS BUT AS STILL AS ARROGANT AS CAN BE
On or about the 10th of July 2023, I booked an overnight stay for myself and his family, for Friday, the 14th of July 2023, for the value of R2 677.50. When I arrived at the resort on the 14th of July 2023, I was advised by the staff that there is no electricity, further that there was also no backup, which meant that there was no power in all the rooms and only limited power in the restaurant. There was no indication of when the electricity would be restored, they could not blame loadshedding because there was electrictiy outside the resort, This was due to failure of the resort's electric supply grid because there was no loadshedding in the area. We requested for a cancelation of the booking and a refund for the amount paid for the booking because we clearly could not enjoy use of the facilities, no backup power in the rooms (not even candles), no wifi, very dark areas on the resort with animals roaming, we had a booking at the spa but it was closed because of no electricity, no meals because restaurant had limited backup power. The staff did not know what the procedure was for such cases and what arrangements could be made for us, Their head office could not be of assistance on that day as they had closed for business at that time. Our refund request was denied because there is a "no refund policy" so it is clear that THEY DO NOT CARE if you do not have the use & enjoyment of their promised premises and facilities. Simply put, their facility was not equipped to accommodate the people who chose to stay at the resort that weekend, at all times, it was also not safe as a result because there are animals roaming around and the parking is far from the rooms, which is ultimately a breach of the service agreement on their part. This is to help anyone who is thinking of staying there. BTW They recently refunded a celebrity who complained about their resort see - https://twitter.com/RelebogileM/status/1744642403208769921 so unless you are a celebrity, STAY AWAY FROM THIS RESORT
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Fezeka N
1 reviews | Active since Jan 2020
30 Sept 2023, 00:55
Bad service - HIGHLY NOT RECOMMENDED
Wouldn't recommend this place to anyone. Security guards working there are constantly harassing us just because we are black. We don't have a speaker, no electricity, even though it's after loadshedding hours( we understood that they have a problem of a transformer). However, we get harassed every now and then. #we grouped ourselves in one chalet because of safety, as some of us are scared of the dark. #no communication whatsoever from management or whoever who is responsible. #joys of booking at place not registered with TGCSA😏 After every 20 minutes they visit us, saying it's very loud in our chalets and neighbours are complaining even though the neighbouring chalets are ours ( we booked 5 chalets next to each other).
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Fezeka N
1 reviews | Active since Jan 2020
30 Sept 2023, 00:55
Bad service - HIGHLY NOT RECOMMENDED
Wouldn't recommend this place to anyone. Security guards working there are constantly harassing us just because we are black. We don't have a speaker, no electricity, even though it's after loadshedding hours( we understood that they have a problem of a transformer). However, we get harassed every now and then. #we grouped ourselves in one chalet because of safety, as some of us are scared of the dark. #no communication whatsoever from management or whoever who is responsible. #joys of booking at place not registered with TGCSA😏 After every 20 minutes they visit us, saying it's very loud in our chalets and neighbours are complaining even though the neighbouring chalets are ours ( we booked 5 chalets next to each other).
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Ashika H
1 reviews | Active since Jan 2020
30 Nov 2022, 04:30
Seasons Sport and Spa - booked 21-25 November 2022
We stayed for a week. The unit was very spacious, neat and serviced daily. Bed was comfortable and bedding was clean. Bathrooms were clean and neat. Will definitely book again.
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Ashika H
1 reviews | Active since Jan 2020
30 Nov 2022, 04:30
Seasons Sport and Spa - booked 21-25 November 2022
We stayed for a week. The unit was very spacious, neat and serviced daily. Bed was comfortable and bedding was clean. Bathrooms were clean and neat. Will definitely book again.
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Ashika H
1 reviews | Active since Jan 2020
26 Nov 2022, 09:00
Seasons Sport and Spa-21 November 2022
We had a great stay. Unit was spacious and neat. Clean bathrooms and bedding. I must admit that after reading some of the reviews I was reluctant to go. I'm glad I went. Thanks for great stay.
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Ashika H
1 reviews | Active since Jan 2020
26 Nov 2022, 09:00
Seasons Sport and Spa-21 November 2022
We had a great stay. Unit was spacious and neat. Clean bathrooms and bedding. I must admit that after reading some of the reviews I was reluctant to go. I'm glad I went. Thanks for great stay.
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Brenda S
1 reviews | Active since Jan 2020
9 Nov 2022, 21:06
Bad bad service
I am so so disappointed I payed for two nyts the 8th and the 9th of November 2022 but I type this while I am at my place cause I only slept one NYT which is the 8th.I have never experienced such a bad service,had to call the reception more than 4 times for my room to be cleaned and it didn't happen.The time I called to do follow up I was given excuses that didn't make sense until I asked the lady to stop the house keeper coming to clean,.that didn't bother her and saying it's okay u can cancel.I forfitted my fully payed NYT.not happy about the services
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Brenda S
1 reviews | Active since Jan 2020
9 Nov 2022, 21:06
Bad bad service
I am so so disappointed I payed for two nyts the 8th and the 9th of November 2022 but I type this while I am at my place cause I only slept one NYT which is the 8th.I have never experienced such a bad service,had to call the reception more than 4 times for my room to be cleaned and it didn't happen.The time I called to do follow up I was given excuses that didn't make sense until I asked the lady to stop the house keeper coming to clean,.that didn't bother her and saying it's okay u can cancel.I forfitted my fully payed NYT.not happy about the services
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Kyle A
1 reviews | Active since Jan 2020
22 Apr 2022, 22:25
4 Stars? What a lie
The reason we chose this establishment was because of the their Golf and Spa facilities. The ladies gets a Spa while the guys play Golf. Only on arrival were we told that the Golf course is being renovated. No where will booking or after the booking were we informed about that. Even today the website still says Tee Off as Much as you Like. Then only at 4pm are you allowed to check in to this dump they call a 4 star resort (who did they pay to get that rating?) The place is filthy and damp everywhere. The bathrooms are mouldy, the linen has oil stains on them. The Aircons are not working. In one of the houses we rented the DSTV wasn't working. The beds are the worst, sleeping on the floor is more comfortable than sleeping on the concrete slabs they call beds. I will never recommend this place to my enermy. If you have a choice never visit them because it's a waste of money
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Kyle A
1 reviews | Active since Jan 2020
22 Apr 2022, 22:25
4 Stars? What a lie
The reason we chose this establishment was because of the their Golf and Spa facilities. The ladies gets a Spa while the guys play Golf. Only on arrival were we told that the Golf course is being renovated. No where will booking or after the booking were we informed about that. Even today the website still says Tee Off as Much as you Like. Then only at 4pm are you allowed to check in to this dump they call a 4 star resort (who did they pay to get that rating?) The place is filthy and damp everywhere. The bathrooms are mouldy, the linen has oil stains on them. The Aircons are not working. In one of the houses we rented the DSTV wasn't working. The beds are the worst, sleeping on the floor is more comfortable than sleeping on the concrete slabs they call beds. I will never recommend this place to my enermy. If you have a choice never visit them because it's a waste of money
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Anonymous
1 reviews | Active since Jan 2020
22 Mar 2022, 08:14
May Health Department CLOSE this resort!
Seasons was the most horrific getaway of my life!!! I will not recommend anyone to visit Seasons. No linen on the beds! Units were dirty and not what we booked. Not COVID friendly. Not enough cutlery..........and so I can continue. Most unhelpful staff! WARNING!!!! DON'T GO THERE! This resort is a disgrace. I can not believe that we were not informed that the power was off since the morning and no linen, towels or torches could be supplied on arrival! The manager on duty Ofentse Mmope, did not feel up to it when we requested to raise our complaints on check out. TERRIBLE!!!!😡
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Anonymous
1 reviews | Active since Jan 2020
22 Mar 2022, 08:14
May Health Department CLOSE this resort!
Seasons was the most horrific getaway of my life!!! I will not recommend anyone to visit Seasons. No linen on the beds! Units were dirty and not what we booked. Not COVID friendly. Not enough cutlery..........and so I can continue. Most unhelpful staff! WARNING!!!! DON'T GO THERE! This resort is a disgrace. I can not believe that we were not informed that the power was off since the morning and no linen, towels or torches could be supplied on arrival! The manager on duty Ofentse Mmope, did not feel up to it when we requested to raise our complaints on check out. TERRIBLE!!!!😡
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