Skilpadvlei restuarant
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Dicided to bring my wife for her birthday today. We were welcomed and was seated and given the menu and that was it. We had to ask 30mins later who is serving us. If we didn't ask we most probably would of sat there the whole day without anyone serving us.
1 reviews | Active since Jan 2020
Dicided to bring my wife for her birthday today. We were welcomed and was seated and given the menu and that was it. We had to ask 30mins later who is serving us. If we didn't ask we most probably would of sat there the whole day without anyone serving us.
1 reviews | Active since Jan 2020
We had a ladies breakfast on Saturday and the service was shocking and almost non existent. 1. We were about 15 ladies and on placing our drinks order, 2 coffees never arrived. More then 15 minutes later, we queried what happened and the server hardly apologized. 2. Our food order was taken almost 45 minutes after we sat down. Our breakfast drinks were already done before someone came to get our food orders. We were seated around 10:15 and ordered our food just before 11:00. 3. There were flies. 4. I don't know if we had a designated server but he was hardly around to get drinks orders, clear the table or check on us. 5. I ordered the Skilpadvalie breakfast. My sausage was not cooked through. I could not signal anyone to come so I placed the sausage on a saucer and while cleaning the table after some ladies has finished, only then did the waiter acknowledge me. He took my sausage and within less than 15 minutes returned with a sausage now strangely covered in sauce. The sausage original meal did not have sauce, that made me wonder. 6. There should have been bread with our meal. Half way through the meal, after asking the waiter where was there bread, only then did they bring out the bread that was supposed to go with our meal. Most of us had eaten through half of our breakfast by the time the bread came. 7. While paying our bill at the end, the waiter passed by me twice without asking me to pay. This made me feel unwelcome, while signalling the waiting for me to pay so that we could leave. 8. Lack of visible servers, lack of people to clean. 9. We tipped the waiter but he did not deserve it. I wasn't expecting much as this was my first time, but I was honestly disappointed by the overall experience.
1 reviews | Active since Jan 2020
We had a ladies breakfast on Saturday and the service was shocking and almost non existent. 1. We were about 15 ladies and on placing our drinks order, 2 coffees never arrived. More then 15 minutes later, we queried what happened and the server hardly apologized. 2. Our food order was taken almost 45 minutes after we sat down. Our breakfast drinks were already done before someone came to get our food orders. We were seated around 10:15 and ordered our food just before 11:00. 3. There were flies. 4. I don't know if we had a designated server but he was hardly around to get drinks orders, clear the table or check on us. 5. I ordered the Skilpadvalie breakfast. My sausage was not cooked through. I could not signal anyone to come so I placed the sausage on a saucer and while cleaning the table after some ladies has finished, only then did the waiter acknowledge me. He took my sausage and within less than 15 minutes returned with a sausage now strangely covered in sauce. The sausage original meal did not have sauce, that made me wonder. 6. There should have been bread with our meal. Half way through the meal, after asking the waiter where was there bread, only then did they bring out the bread that was supposed to go with our meal. Most of us had eaten through half of our breakfast by the time the bread came. 7. While paying our bill at the end, the waiter passed by me twice without asking me to pay. This made me feel unwelcome, while signalling the waiting for me to pay so that we could leave. 8. Lack of visible servers, lack of people to clean. 9. We tipped the waiter but he did not deserve it. I wasn't expecting much as this was my first time, but I was honestly disappointed by the overall experience.
1 reviews | Active since Jan 2020
Here’s a draft for your review: --- I’m from Namibia and decided to take my family to Skilpadvlei in Cape Town for lunch, but our experience was extremely disappointing. My husband and I were served off chicken wings and raw ribs, which was both shocking and unacceptable. As a result, we’ve both ended up with upset tummies a day before Christmas. It’s incredibly frustrating when a restaurant serves food that is not only poorly prepared but also unsafe, the chef confirmed that wings were not right. This will definitely be our last visit, and I wouldn’t recommend it to anyone.
1 reviews | Active since Jan 2020
Here’s a draft for your review: --- I’m from Namibia and decided to take my family to Skilpadvlei in Cape Town for lunch, but our experience was extremely disappointing. My husband and I were served off chicken wings and raw ribs, which was both shocking and unacceptable. As a result, we’ve both ended up with upset tummies a day before Christmas. It’s incredibly frustrating when a restaurant serves food that is not only poorly prepared but also unsafe, the chef confirmed that wings were not right. This will definitely be our last visit, and I wouldn’t recommend it to anyone.
1 reviews | Active since Jan 2020
What a dog show.Took my family there for a post Christmas lunch on the 27th after booking in advance a week before.Big mistake because i didnt realise we were still in apartheid South AFRICA?i arrived on time as i had booked only to have to seat myself and wait for 40 minutes to get service.I ahd to go shout at the so called manager on duty and ask if i should serve myself? She looked bewildered as most African dont speak up.She then served us and gave us sub standard food and rinks.The place is noce but the staff and mngt are useless at best.This pace should be avoided by any self respecting people of colour.
1 reviews | Active since Jan 2020
What a dog show.Took my family there for a post Christmas lunch on the 27th after booking in advance a week before.Big mistake because i didnt realise we were still in apartheid South AFRICA?i arrived on time as i had booked only to have to seat myself and wait for 40 minutes to get service.I ahd to go shout at the so called manager on duty and ask if i should serve myself? She looked bewildered as most African dont speak up.She then served us and gave us sub standard food and rinks.The place is noce but the staff and mngt are useless at best.This pace should be avoided by any self respecting people of colour.
1 reviews | Active since Jan 2020
We had an amazing time at Skilpadvlei. The staff is so friendly. We had great service from Mel, Petronella and the crew. They made our experience memorable with the soup and sip pairing.
1 reviews | Active since Jan 2020
Special to Mel in shop who went beyond the call of duty to satisfy. Staff all first class
1 reviews | Active since Jan 2020
Special to Mel in shop who went beyond the call of duty to satisfy. Staff all first class
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