ST
Sky Tv
Unclaimed Business
ST
Sky Tv
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
0Unlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDO
David O
1 reviews | Active since Jan 2020
2 Aug 2024, 11:25
Incredibly painful cancellation process with sky TV
Incredibly painful cancellation process. The hard sell continues indefinitely even after I had made it very clear I just wanted to cancel. Took over an hour to cancel by chat and I managed to avoid further hard sells by the agent. Would have taken 2 hours if had been caught in that conversation. Agent chat takes 5 minutes to reply to each response. The stream of questions goes on and on with 5min delays in response from the agent. Unacceptable. Maybe they will refund me my hourly consulting rate for the time they wasted.
Helpful (0)
|Replies (0)DO
David O
1 reviews | Active since Jan 2020
2 Aug 2024, 11:25
Incredibly painful cancellation process with sky TV
Incredibly painful cancellation process. The hard sell continues indefinitely even after I had made it very clear I just wanted to cancel. Took over an hour to cancel by chat and I managed to avoid further hard sells by the agent. Would have taken 2 hours if had been caught in that conversation. Agent chat takes 5 minutes to reply to each response. The stream of questions goes on and on with 5min delays in response from the agent. Unacceptable. Maybe they will refund me my hourly consulting rate for the time they wasted.
0
Replies (0)SM
Samuel M
1 reviews | Active since Jan 2020
22 Apr 2024, 12:46
Samuelmentor451@gmail.com
Very poor service I'm on a list for replacement decoder due to no stock. (5 Weeks now). Stock was sent to them I wasn't contacted as was promised. Saturday morning I phoned and I was told that I can bring the decoder to change but when I arrived at the branch same story no stock I was actually taken for a fool by driving all the way there for nothing. Staff don't know how to speak to customers.
Helpful (0)
|Replies (0)SM
Samuel M
1 reviews | Active since Jan 2020
22 Apr 2024, 12:46
Samuelmentor451@gmail.com
Very poor service I'm on a list for replacement decoder due to no stock. (5 Weeks now). Stock was sent to them I wasn't contacted as was promised. Saturday morning I phoned and I was told that I can bring the decoder to change but when I arrived at the branch same story no stock I was actually taken for a fool by driving all the way there for nothing. Staff don't know how to speak to customers.
0
Replies (0)ME
Melnisha E
1 reviews | Active since Jan 2020
19 Sept 2020, 15:27
Sky TV rocks!
We had an installation done today by sky TV tokai branch. It was quick and efficient. The installers knew what they were doing and I will gladly recommend this company for any related matters. From a very happy customer
Helpful (0)
|Replies (0)ME
Melnisha E
1 reviews | Active since Jan 2020
19 Sept 2020, 15:27
Sky TV rocks!
We had an installation done today by sky TV tokai branch. It was quick and efficient. The installers knew what they were doing and I will gladly recommend this company for any related matters. From a very happy customer
0
Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
25 Nov 2015, 10:28
CAN'T WATCH TV FOR MORE THAN A WEEK
I have been a Sky TV customer for less than a week and duting that time I have had access to TV for less than 24 hours. I have had to call the call center 5 times and yet no one can manage to re-activate tmy package. I have been told that it is not an issue with the signal, the first 3 times I was told to wait 4 hours and the access would return- it never did. At one point I was even told that they have done all they can do- yet I (the customer) still had no TV. They have on several occassions told me that they would call me back but they never do.<br> This has to be the worst customer service I have ever receieved and if my problem is not solved in the next 24 hours I will be switching service providers.
Helpful (0)
|Replies (0)MG
Mark G
1 reviews | Active since Jan 2020
25 Nov 2015, 10:28
CAN'T WATCH TV FOR MORE THAN A WEEK
I have been a Sky TV customer for less than a week and duting that time I have had access to TV for less than 24 hours. I have had to call the call center 5 times and yet no one can manage to re-activate tmy package. I have been told that it is not an issue with the signal, the first 3 times I was told to wait 4 hours and the access would return- it never did. At one point I was even told that they have done all they can do- yet I (the customer) still had no TV. They have on several occassions told me that they would call me back but they never do.<br> This has to be the worst customer service I have ever receieved and if my problem is not solved in the next 24 hours I will be switching service providers.
0
Replies (0)