SZ
Sleep Zen
Claimed Business
SZ
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
100
Recommended: Very Likely
Review Distribution
2.3|6 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Sleep Zen
Sleep Zen has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Sleep Zen across 22 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Marisca N
1 reviews | Active since Jan 2020
24 Feb 2026, 07:14
SleepZen Luxury Silk Mask - Ivory White
I recently purchased an ivory white luxury silk mask from SleepZen and I absolutely love it! I don't usually take naps during the day, but the mask is completely black out, soft and doesn't come off at all. I love the quality, and look and feel of it just feels expensive. Would definitely recommend getting one for yourself.
Helpful (0)
|Replies (0)MN
Marisca N
1 reviews | Active since Jan 2020
24 Feb 2026, 07:14
SleepZen Luxury Silk Mask - Ivory White
I recently purchased an ivory white luxury silk mask from SleepZen and I absolutely love it! I don't usually take naps during the day, but the mask is completely black out, soft and doesn't come off at all. I love the quality, and look and feel of it just feels expensive. Would definitely recommend getting one for yourself.
0
Replies (0)Rvdr
Ryno van der ryst
1 reviews | Active since Jan 2020
12 Jan 2026, 17:20
Poor Customer Communication
Their Customer Communication is Very Poor, I'm Still waiting for a Response on their Whatsapp Business Chat.
Helpful (0)
|Replies (0)Rvdr
Ryno van der ryst
1 reviews | Active since Jan 2020
12 Jan 2026, 17:20
Poor Customer Communication
Their Customer Communication is Very Poor, I'm Still waiting for a Response on their Whatsapp Business Chat.
0
Replies (0)JM
Y
Y
1 reviews | Active since Jan 2020
21 Jul 2025, 12:26
So disappointed
Still waiting for a delivery for a purchase made 13 July, your WhatsApp line takes forever to respond and promises calls that I never received. Could you please update or refund, this is ridiculous and unacceptable.
Helpful (0)
|Replies (0)MK
Milton K
1 reviews | Active since Jan 2020
14 Jul 2025, 06:20
No C port so product fails
It is now an international standard that devices of this nature, including cell phones and the like, should be equipped with a C charger port . SleepZen supplies an M port. Unlike C ports the male end of the cable for this port can only be inserted one way. As one is working through a very small hole in the material one is inclined to sometimes put it in the wrong way and if this is done repeatedly it damages the port rendering the entire product useless . I think this is really ********* behaviour.
Helpful (0)
|Replies (0)MK
Milton K
1 reviews | Active since Jan 2020
14 Jul 2025, 06:20
No C port so product fails
It is now an international standard that devices of this nature, including cell phones and the like, should be equipped with a C charger port . SleepZen supplies an M port. Unlike C ports the male end of the cable for this port can only be inserted one way. As one is working through a very small hole in the material one is inclined to sometimes put it in the wrong way and if this is done repeatedly it damages the port rendering the entire product useless . I think this is really ********* behaviour.
0
Replies (0)D
Doreen
1 reviews | Active since Jan 2020
8 Jul 2025, 11:14
Sleep Zen changed my life I had insomnia and I have a loud snoring husband but, SleepZen's earphone mask is the perfect cure for that combination
Sleep Zen changed my life I had insomnia and I have a loud snoring husband but, SleepZen's earphone mask is the perfect cure for that combination. I sleep more deeply and dont wake up anymore during the night because of a light being switched on or by my husbands snoring and Im in love with Sleep Zen.
Helpful (0)
|Replies (0)D
Doreen
1 reviews | Active since Jan 2020
8 Jul 2025, 11:14
Sleep Zen changed my life I had insomnia and I have a loud snoring husband but, SleepZen's earphone mask is the perfect cure for that combination
Sleep Zen changed my life I had insomnia and I have a loud snoring husband but, SleepZen's earphone mask is the perfect cure for that combination. I sleep more deeply and dont wake up anymore during the night because of a light being switched on or by my husbands snoring and Im in love with Sleep Zen.
0
Replies (0)CH
Caitlin H
1 reviews | Active since Jan 2020
27 Apr 2025, 13:56
Unfortunte dissappointment.
The band and sound in general is of good quality which is why it is sad that I can only give it a 3 star review. Despite the rage about how comfortable they are it just isn't as I expected, especially for it's price. At first it seemed fine but the longer I lay down with it (which was only about 15 minutes maybe 20 max) it got uncomfortable. I am big on comfort and I have sensitive ears, I need silence or brown noise to sleep and the apartment block I am in is really noisy. So the sound quality of these headphones is great but the comfort is not there, at least not what I had hoped for. I guess if you are not sensitive then you should be able to get over it or use to it, but the company also doesn't allow you to test this theory out, they only give a week return policy. Anyways, it's sad I can't keep them and I hope the return policy is as easy and uncomplicated like ordering and receiving it was (really efficient and good communication, despite package being damaged).
Helpful (0)
|Replies (0)CH
Caitlin H
1 reviews | Active since Jan 2020
27 Apr 2025, 13:56
Unfortunte dissappointment.
The band and sound in general is of good quality which is why it is sad that I can only give it a 3 star review. Despite the rage about how comfortable they are it just isn't as I expected, especially for it's price. At first it seemed fine but the longer I lay down with it (which was only about 15 minutes maybe 20 max) it got uncomfortable. I am big on comfort and I have sensitive ears, I need silence or brown noise to sleep and the apartment block I am in is really noisy. So the sound quality of these headphones is great but the comfort is not there, at least not what I had hoped for. I guess if you are not sensitive then you should be able to get over it or use to it, but the company also doesn't allow you to test this theory out, they only give a week return policy. Anyways, it's sad I can't keep them and I hope the return policy is as easy and uncomplicated like ordering and receiving it was (really efficient and good communication, despite package being damaged).
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Replies (0)LVdw
Liezl Van der wal
1 reviews | Active since Jan 2020
23 Jan 2025, 05:25
Sleepzen is a MUST have!
I can’t rave enough about SleepZen! Their products have completely transformed my nighttime routine and made beauty sleep a real thing for me!!😊 The silk sleep mask is hands-down my absolute favorite - not only does it help my sleep improve, but knowing it’s working to reduce fine lines and wrinkles while I rest is such a bonus 🤭 If you’re serious about self-care and your beauty sleep, SleepZen is a MUST HAVE!
Helpful (0)
|Replies (0)LVdw
Liezl Van der wal
1 reviews | Active since Jan 2020
23 Jan 2025, 05:25
Sleepzen is a MUST have!
I can’t rave enough about SleepZen! Their products have completely transformed my nighttime routine and made beauty sleep a real thing for me!!😊 The silk sleep mask is hands-down my absolute favorite - not only does it help my sleep improve, but knowing it’s working to reduce fine lines and wrinkles while I rest is such a bonus 🤭 If you’re serious about self-care and your beauty sleep, SleepZen is a MUST HAVE!
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Replies (0)