SE
SmartLight Energy Pvt Ltd
Claimed Business
SE
SmartLight Energy Pvt Ltd
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
100Very Likely
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYS
Yash S
1 reviews | Active since Jan 2020
19 Mar 2026, 05:36
Poor service
Recently installed a solar system and the installer Adam was excellent. There was no wifi ****le in the box - I was given a generic ****le and still waiting for COC for 4 weeks. Gets promised and nothing gets delivered. I macde the mistake of paying once the installation was done. should have waited for COC before paying. Poor service from Smartlight Energy. Would not recommend
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Yash S
1 reviews | Active since Jan 2020
19 Mar 2026, 05:36
Poor service
Recently installed a solar system and the installer Adam was excellent. There was no wifi ****le in the box - I was given a generic ****le and still waiting for COC for 4 weeks. Gets promised and nothing gets delivered. I macde the mistake of paying once the installation was done. should have waited for COC before paying. Poor service from Smartlight Energy. Would not recommend
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Roshelle C
1 reviews | Active since Jan 2020
10 Jan 2026, 05:38
Great Service
I Recently installed a solar system at home and I would just like to say the service from Jones and his team was amazing they are very professional in what they do.
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Roshelle C
1 reviews | Active since Jan 2020
10 Jan 2026, 05:38
Great Service
I Recently installed a solar system at home and I would just like to say the service from Jones and his team was amazing they are very professional in what they do.
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corlia B
1 reviews | Active since Jan 2020
15 Sept 2025, 16:23
Superb service and quality
We recently had a solar system installed by Jones and his team. The service and advice received was great. We had some questions afterwards and the technician wnsured to have a call with us to help. I can highly recommend
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corlia B
1 reviews | Active since Jan 2020
15 Sept 2025, 16:23
Superb service and quality
We recently had a solar system installed by Jones and his team. The service and advice received was great. We had some questions afterwards and the technician wnsured to have a call with us to help. I can highly recommend
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Replies (0)GA
Gibson A
1 reviews | Active since Jan 2020
15 Apr 2025, 06:20
Highly Recommend Smartlight Energy
Outstanding Solar Installation! I had my solar system installed by Smartlight Energy on March 24, 2025, and I couldn’t be more pleased with the outcome. The system includes a 16kW Deye Inverter, 4 x 5kWh Deye Batteries, and 24 solar panels—a powerful setup that was installed with precision and care. From the very first consultation to the final handover, the team was professional, knowledgeable, and easy to work with. They showed up on time, kept the worksite clean, and completed everything faster than expected. The quality of the installation is top-notch, and it’s clear they take pride in what they do. Since the system went live, it’s been performing flawlessly, and I’m already seeing the benefits on my energy bills. It feels great knowing I’ve made a smart investment for both my home and the environment. If you’re thinking about going solar, Smartlight Energy is the way to go. Great service, great products, and a great team!
Helpful (0)
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Gibson A
1 reviews | Active since Jan 2020
15 Apr 2025, 06:20
Highly Recommend Smartlight Energy
Outstanding Solar Installation! I had my solar system installed by Smartlight Energy on March 24, 2025, and I couldn’t be more pleased with the outcome. The system includes a 16kW Deye Inverter, 4 x 5kWh Deye Batteries, and 24 solar panels—a powerful setup that was installed with precision and care. From the very first consultation to the final handover, the team was professional, knowledgeable, and easy to work with. They showed up on time, kept the worksite clean, and completed everything faster than expected. The quality of the installation is top-notch, and it’s clear they take pride in what they do. Since the system went live, it’s been performing flawlessly, and I’m already seeing the benefits on my energy bills. It feels great knowing I’ve made a smart investment for both my home and the environment. If you’re thinking about going solar, Smartlight Energy is the way to go. Great service, great products, and a great team!
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Replies (0)JJ
Jaco J
1 reviews | Active since Jan 2020
20 Mar 2025, 12:31
Bad product
To whom it may concern I received a quote and scheduled installation for the 17/04/2024 (system was installed as planned) The inverter started making loud(bang)noises on the 10/08/2024.I struggled to get hold of the owner of Smart Light energy and managed to get the technician on the 20/08/2024 and explained to him around the noises coming from the inverter and he instructed me to switch it off. I was able to reach the owner and technician on the 22/08/2024 and informed me that they are ready to come and assist but I must make a payment of R600 for fuel. On the 28/08/2024 the technician removed the inverter and said its damaged he must take it in to conduct fault finding. I struggled to get hold of any of them and was only able to reach the technician in September and he informed me that the motherboard was faulty(burned)I waited for response from owner but nothing. I reached out to the owner again and was able to speak to him on the 04/10/2024 I told him I want a refund, and he informed me the inverter will be replaced but the technician is currently in Zambia as soon as he gets back it will be replaced. Again, no response from them and I was able to speak to technician on the 13/11/2024 and he went and query about inverter and the said that there is no stock now available. On the 09/12/2024 he informed me that they have a replacement inverter but need R600 for fuel to come and install. On the 12/12/2024 he arrived to install the inverter (the inverter did not switch on) he took it with him again and told me it is faulty. On the 13/12/2024 at around 21:00 he informed me he is standing in front of my gate; he installed an inverter on Eskom and battery power. On the 14/12/2024 at 06:00 there was an alarm going of on the inverter and I was on a video call with the technician, and he informed me the inverter is not charging the batteries and must switch inverter to Eskom to charge battery because it is faulty, he will discuss with them, and he will give feedback around the problem. I send the owner a watsup and demanded a refund and up to now no feedback from owner or technician.
Helpful (0)
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Jaco J
1 reviews | Active since Jan 2020
20 Mar 2025, 12:31
Bad product
To whom it may concern I received a quote and scheduled installation for the 17/04/2024 (system was installed as planned) The inverter started making loud(bang)noises on the 10/08/2024.I struggled to get hold of the owner of Smart Light energy and managed to get the technician on the 20/08/2024 and explained to him around the noises coming from the inverter and he instructed me to switch it off. I was able to reach the owner and technician on the 22/08/2024 and informed me that they are ready to come and assist but I must make a payment of R600 for fuel. On the 28/08/2024 the technician removed the inverter and said its damaged he must take it in to conduct fault finding. I struggled to get hold of any of them and was only able to reach the technician in September and he informed me that the motherboard was faulty(burned)I waited for response from owner but nothing. I reached out to the owner again and was able to speak to him on the 04/10/2024 I told him I want a refund, and he informed me the inverter will be replaced but the technician is currently in Zambia as soon as he gets back it will be replaced. Again, no response from them and I was able to speak to technician on the 13/11/2024 and he went and query about inverter and the said that there is no stock now available. On the 09/12/2024 he informed me that they have a replacement inverter but need R600 for fuel to come and install. On the 12/12/2024 he arrived to install the inverter (the inverter did not switch on) he took it with him again and told me it is faulty. On the 13/12/2024 at around 21:00 he informed me he is standing in front of my gate; he installed an inverter on Eskom and battery power. On the 14/12/2024 at 06:00 there was an alarm going of on the inverter and I was on a video call with the technician, and he informed me the inverter is not charging the batteries and must switch inverter to Eskom to charge battery because it is faulty, he will discuss with them, and he will give feedback around the problem. I send the owner a watsup and demanded a refund and up to now no feedback from owner or technician.
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Replies (0)RM
Robert M
1 reviews | Active since Jan 2020
22 Jan 2025, 10:34
Highly Appreciated
I recently had a 12kVA Sunsynk solar system installed at my property, featuring 16 solar panels and two 5kWh Sunsynk lithium batteries, and I couldn't be more impressed with the results. Here's my breakdown of the system: 1. Performance and Efficiency The 12kVA Sunsynk inverter is a powerhouse. It seamlessly handles my household's energy needs, even during peak consumption periods. Paired with the 16 high-efficiency solar panels, the system generates more than enough power during the day, even on cloudy days. The combination ensures maximum energy production and storage, reducing dependency on the grid. 2. Battery Backup The two 5kWh Sunsynk lithium batteries are a game-changer. They provide sufficient backup power to keep essential appliances running through the night and during power outages. Their charging and discharging efficiency is remarkable, and I love how well they integrate with the inverter for optimized energy use. 3. Installation and Design The installation process was smooth and professional. The layout of the solar panels was optimized for maximum sunlight exposure, and the sleek design of the Sunsynk batteries complements my home setup. Everything was neatly installed, and the wiring was well-concealed, adding to the system's aesthetic appeal. 4. Monitoring and Control The Sunsynk system comes with an intuitive monitoring app that lets me track energy production, consumption, and battery levels in real time. This feature makes it easy to optimize energy usage and adjust settings when needed, ensuring I get the most out of my investment. 5. Cost Savings Since switching to this system, my electricity bills have dropped significantly. With the energy generated during the day and stored in the batteries, I rarely need to rely on grid power. Over time, the system will pay for itself through savings. Conclusion The 12kVA Sunsynk solar system with 16 solar panels and two 5kWh Sunsynk lithium batteries is a robust, efficient, and reliable solution for anyone looking to embrace renewable energy. It's perfect for reducing electricity costs, ensuring energy independence, and contributing to a greener future. I highly recommend this system to anyone considering solar energy. The performance, ease of use, and long-term savings make it an excellent investment!
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Robert M
1 reviews | Active since Jan 2020
22 Jan 2025, 10:34
Highly Appreciated
I recently had a 12kVA Sunsynk solar system installed at my property, featuring 16 solar panels and two 5kWh Sunsynk lithium batteries, and I couldn't be more impressed with the results. Here's my breakdown of the system: 1. Performance and Efficiency The 12kVA Sunsynk inverter is a powerhouse. It seamlessly handles my household's energy needs, even during peak consumption periods. Paired with the 16 high-efficiency solar panels, the system generates more than enough power during the day, even on cloudy days. The combination ensures maximum energy production and storage, reducing dependency on the grid. 2. Battery Backup The two 5kWh Sunsynk lithium batteries are a game-changer. They provide sufficient backup power to keep essential appliances running through the night and during power outages. Their charging and discharging efficiency is remarkable, and I love how well they integrate with the inverter for optimized energy use. 3. Installation and Design The installation process was smooth and professional. The layout of the solar panels was optimized for maximum sunlight exposure, and the sleek design of the Sunsynk batteries complements my home setup. Everything was neatly installed, and the wiring was well-concealed, adding to the system's aesthetic appeal. 4. Monitoring and Control The Sunsynk system comes with an intuitive monitoring app that lets me track energy production, consumption, and battery levels in real time. This feature makes it easy to optimize energy usage and adjust settings when needed, ensuring I get the most out of my investment. 5. Cost Savings Since switching to this system, my electricity bills have dropped significantly. With the energy generated during the day and stored in the batteries, I rarely need to rely on grid power. Over time, the system will pay for itself through savings. Conclusion The 12kVA Sunsynk solar system with 16 solar panels and two 5kWh Sunsynk lithium batteries is a robust, efficient, and reliable solution for anyone looking to embrace renewable energy. It's perfect for reducing electricity costs, ensuring energy independence, and contributing to a greener future. I highly recommend this system to anyone considering solar energy. The performance, ease of use, and long-term savings make it an excellent investment!
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Paul B
1 reviews | Active since Jan 2020
9 Dec 2024, 11:35
Bad Service / Bad After Sale
I would like to express my profound dissatisfaction with the service provided by this company, which has led me to question the professionalism and legitimacy of their operations. After accepting a Black Friday promotion, I authorized the order and installation of the system. On the scheduled day of installation, I was informed that the team would arrive at my residence between 09:00 and 10:00; however, they did not arrive until 13:30. The installation was ultimately completed at 21:30 without any testing, as it was too dark to perform the necessary checks. Upon the installers' departure, I was requested to make payment at 22:00 that evening. I received an additional request for payment by 06:30 the following morning. Trusting that this company was reputable, I proceeded with the payment, believing the commitment for after-sale service would be honoured. Regrettably, I was very mistaken. The system has not been installed to completion, and I have been assured that a follow-up visit would occur to finalize the installation. However, each time I have been provided with a time slot, it has not been honoured. The explanations given have included vehicle malfunctions and installer illness. It has now been two weeks since the initial installation, and my attempts to contact this company, via both calls and messages, have gone unanswered. The level of service I have experienced has been wholly inadequate.
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Paul B
1 reviews | Active since Jan 2020
9 Dec 2024, 11:35
Bad Service / Bad After Sale
I would like to express my profound dissatisfaction with the service provided by this company, which has led me to question the professionalism and legitimacy of their operations. After accepting a Black Friday promotion, I authorized the order and installation of the system. On the scheduled day of installation, I was informed that the team would arrive at my residence between 09:00 and 10:00; however, they did not arrive until 13:30. The installation was ultimately completed at 21:30 without any testing, as it was too dark to perform the necessary checks. Upon the installers' departure, I was requested to make payment at 22:00 that evening. I received an additional request for payment by 06:30 the following morning. Trusting that this company was reputable, I proceeded with the payment, believing the commitment for after-sale service would be honoured. Regrettably, I was very mistaken. The system has not been installed to completion, and I have been assured that a follow-up visit would occur to finalize the installation. However, each time I have been provided with a time slot, it has not been honoured. The explanations given have included vehicle malfunctions and installer illness. It has now been two weeks since the initial installation, and my attempts to contact this company, via both calls and messages, have gone unanswered. The level of service I have experienced has been wholly inadequate.
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Anonymous
1 reviews | Active since Jan 2020
4 Oct 2024, 09:43
Fly by night company
After my first review, no feedback and being ignored on whatsapp. These guys are fly by night. They are very responsive before you buy the product. After you paid the service stops. I had i problem with electricity usage and had to phone sunsynk to solve the problem. These guys wont help with anything after they got paid. They send a COC after 2 weeks that had the wrong address on it. They are not willing to fix it. They also dont send a tax invoice after payment.The contractors company they use to install is not the same as shown on the COC. I dont think the COC is legit. I have to get someone else to redo the COC. These guys are ***** and I would not recommend them.
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Anonymous
1 reviews | Active since Jan 2020
4 Oct 2024, 09:43
Fly by night company
After my first review, no feedback and being ignored on whatsapp. These guys are fly by night. They are very responsive before you buy the product. After you paid the service stops. I had i problem with electricity usage and had to phone sunsynk to solve the problem. These guys wont help with anything after they got paid. They send a COC after 2 weeks that had the wrong address on it. They are not willing to fix it. They also dont send a tax invoice after payment.The contractors company they use to install is not the same as shown on the COC. I dont think the COC is legit. I have to get someone else to redo the COC. These guys are ***** and I would not recommend them.
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