SB
SOLAR BATTERY EXPERTS
Unclaimed Business
SB
SOLAR BATTERY EXPERTS
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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JV
Jacques V
1 reviews | Active since Jan 2020
17 Feb 2022, 04:14
False advertising on website, with no returns police
Not at all happy with their service or the way they advertise items, and then what you get is completely something else. I bought two 7.2kW Lithium-ion batteries based on the advert on their website. There the batteries are shown to have Circuit breakers built into the battery and the BMS (Battery Monitor System) has an LCD interface panel allowing the user to monitor all conditions of the battery. The batteries I received had neither of these two items. Trying to do a Google search on the product labels replied with ZERO results. Cannot find the user manual or the driver software that will at least allow PC interface. After days of trying to get info from the supplier they eventually emailed me a Data Sheet for the battery. Again, the data sheet was not for the battery supplied. A 7.2Ah battery at 48V should deliver around 130-150Amp for an hour. The data sheet they sent indicated that the battery can only handle 25Amp. (0.5C). That would make the battery only a 50Ah battery 2.4kW (48V*50A) and not the 7.2kW as advertised. Numerous emails sent to them asking for return police documents to allow me to return these undersized batteries, but no reply at all. Because the phone they use is a cell phone, they have my number, so trying to phone them they just simply ignore my calls. I would not recommend this company to anybody.
Helpful (0)
|Replies (0)JV
Jacques V
1 reviews | Active since Jan 2020
17 Feb 2022, 04:14
False advertising on website, with no returns police
Not at all happy with their service or the way they advertise items, and then what you get is completely something else. I bought two 7.2kW Lithium-ion batteries based on the advert on their website. There the batteries are shown to have Circuit breakers built into the battery and the BMS (Battery Monitor System) has an LCD interface panel allowing the user to monitor all conditions of the battery. The batteries I received had neither of these two items. Trying to do a Google search on the product labels replied with ZERO results. Cannot find the user manual or the driver software that will at least allow PC interface. After days of trying to get info from the supplier they eventually emailed me a Data Sheet for the battery. Again, the data sheet was not for the battery supplied. A 7.2Ah battery at 48V should deliver around 130-150Amp for an hour. The data sheet they sent indicated that the battery can only handle 25Amp. (0.5C). That would make the battery only a 50Ah battery 2.4kW (48V*50A) and not the 7.2kW as advertised. Numerous emails sent to them asking for return police documents to allow me to return these undersized batteries, but no reply at all. Because the phone they use is a cell phone, they have my number, so trying to phone them they just simply ignore my calls. I would not recommend this company to anybody.
0
Replies (0)JZ
JOHANNE Z
1 reviews | Active since Jan 2020
2 Feb 2022, 11:58
JOHN
Purchased this system online https://solarbatteryexperts.co.za/product/5kva-hybrid-solar-with-6kwh-lithium-ion-battery-and-8-solar-panels/ waited 3 days after receiving all the solar products just for the Battery manual to install the whole system
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|Replies (0)JZ
JOHANNE Z
1 reviews | Active since Jan 2020
2 Feb 2022, 11:58
JOHN
Purchased this system online https://solarbatteryexperts.co.za/product/5kva-hybrid-solar-with-6kwh-lithium-ion-battery-and-8-solar-panels/ waited 3 days after receiving all the solar products just for the Battery manual to install the whole system
0
Replies (0)LK
CL
JS
John S
1 reviews | Active since Jan 2020
20 Jan 2022, 07:51
Possible scam website
I ordered and paid for solar batteries in December 2021 and to date I have not received the goods and the number listed on their website, as well as the email address used to send me the invoice, do not respond to any of my calls and emails. I suspect that it might be a scam. The website www.solarbatteryexperts.co.za is operated in South Africa.
Helpful (0)
|Replies (0)JS
John S
1 reviews | Active since Jan 2020
20 Jan 2022, 07:51
Possible scam website
I ordered and paid for solar batteries in December 2021 and to date I have not received the goods and the number listed on their website, as well as the email address used to send me the invoice, do not respond to any of my calls and emails. I suspect that it might be a scam. The website www.solarbatteryexperts.co.za is operated in South Africa.
0
Replies (0)DS
Dominic S
1 reviews | Active since Jan 2020
7 Jan 2022, 10:43
SOLAR BATTERY EXPERTS SCAM COMPANY - NO GOODS RECEIVED - NO CALLS ANSWERED
This particular company listed in social media platforms as www.solarbatteryexperts.co.za seem to register new domains regularly and advertise solar PV panels, lithium ion batteries and inverters at incredible prices. I paid over money just before Christmas for a solar kit which I have not received. The person +27 81 362 8649 connected to this phone number does not answer calls and only responds to watsap. They apparently use "the courier company" to deliver orders. This also seems to be part of the scam as they also don't take any calls and the tracking number given does not exist. I have laid a charged of fraud at SAPS and have listed this company on all social media platforms.
Helpful (0)
|Replies (0)DS
Dominic S
1 reviews | Active since Jan 2020
7 Jan 2022, 10:43
SOLAR BATTERY EXPERTS SCAM COMPANY - NO GOODS RECEIVED - NO CALLS ANSWERED
This particular company listed in social media platforms as www.solarbatteryexperts.co.za seem to register new domains regularly and advertise solar PV panels, lithium ion batteries and inverters at incredible prices. I paid over money just before Christmas for a solar kit which I have not received. The person +27 81 362 8649 connected to this phone number does not answer calls and only responds to watsap. They apparently use "the courier company" to deliver orders. This also seems to be part of the scam as they also don't take any calls and the tracking number given does not exist. I have laid a charged of fraud at SAPS and have listed this company on all social media platforms.
0
Replies (0)