SM
Solly M Sports
Unclaimed Business
SM
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Solly M Sports
Solly M Sports has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Solly M Sports across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Ahlumile M
1 reviews | Active since Jan 2020
20 Sept 2025, 11:47
False advertising
The store in Durban on Umngeni road, I went to purchase a jersey that was on sale for R700 as stated on the tag. When I got to the till, they tell me it is not R700 but R1000 and I tell them that is false adverti*****t. They still insisted to sell me for R1000, do not buy from these guys as the false advertise only to get to the till and tell you a different price.
Helpful (0)
|Replies (0)AM
Ahlumile M
1 reviews | Active since Jan 2020
20 Sept 2025, 11:47
False advertising
The store in Durban on Umngeni road, I went to purchase a jersey that was on sale for R700 as stated on the tag. When I got to the till, they tell me it is not R700 but R1000 and I tell them that is false adverti*****t. They still insisted to sell me for R1000, do not buy from these guys as the false advertise only to get to the till and tell you a different price.
0
Replies (0)UM
KK
Kirsten Kaufmann-Blom
1 reviews | Active since Jan 2020
6 Feb 2025, 16:55
Great service delivery
I had a great experience. They were the only suppliers nationwide of a blue Nike backpack. Delivery was within 3 days of ordering (and I live nowhere close to a city) and product in perfect condition
Helpful (0)
|Replies (0)KK
Kirsten Kaufmann-Blom
1 reviews | Active since Jan 2020
6 Feb 2025, 16:55
Great service delivery
I had a great experience. They were the only suppliers nationwide of a blue Nike backpack. Delivery was within 3 days of ordering (and I live nowhere close to a city) and product in perfect condition
0
Replies (0)LH
Lindokuhle H
1 reviews | Active since Jan 2020
11 Jan 2025, 11:27
Not reliable
I bought soccer boots online, the size was correct and cut was small. I tried to return it for a bigger size but they said they don't have sizes whereas the sizes are available on their website. They told me my boot is not in a good condition to be returned but I've only fitted it once and never walked in it. Not happy.
Helpful (0)
|Replies (0)LH
Lindokuhle H
1 reviews | Active since Jan 2020
11 Jan 2025, 11:27
Not reliable
I bought soccer boots online, the size was correct and cut was small. I tried to return it for a bigger size but they said they don't have sizes whereas the sizes are available on their website. They told me my boot is not in a good condition to be returned but I've only fitted it once and never walked in it. Not happy.
0
Replies (0)IM
PShsA
Publicly Shaming horrendous service Always
1 reviews | Active since Jan 2020
9 Nov 2022, 05:19
If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
SollyM Sports was recommended to me by Matthew Ford from BlueCranes Basketball academy. I sent them an email and a Whatsapp message on 1 November 2022, as well as, commented on an Instagram post requesting that they check their emails and got no response up until I spoke to Matthew Ford from BlueCranes Basketball academy. I guess he spoke to them because shortly after that, I got a response from a different email account. I wanted to purchase a basketball kit and soccer kit. The person I spoke to (Zain Ebrahim) had a response rate of between 24 - 48 hours and was so passive aggressive and condescending in his emails as if he was being forced to do business with us. It was so off-putting, to say the least. I was contacting on behalf of a global company that has a Cape Town branch and is sponsoring a Belhar based basketball team and a Khayelitsha based soccer team. Therefore, we needed to confirm their preferred colours and sizes before we could place an order. Zain seemed to be annoyed by this and even proceeded to tell me that we as the consumer have the right to take our business elsewhere and to contact him when we are ready to place an order. He also advised us that the R4999 quote he had provided us with is only valid for 7 days and that the soccer and basketball kits' prices had increased. We were never advised that the quotes are valid for 7 days only seeing as he only sent us blank emails with the quotes. I did not see this on their website either. This Zain person has no email etiquette or customer service skills. This was definitely a horrible experience which left an even worse first impression of SollyM as a company. If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
Helpful (0)
|Replies (0)PShsA
Publicly Shaming horrendous service Always
1 reviews | Active since Jan 2020
9 Nov 2022, 05:19
If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
SollyM Sports was recommended to me by Matthew Ford from BlueCranes Basketball academy. I sent them an email and a Whatsapp message on 1 November 2022, as well as, commented on an Instagram post requesting that they check their emails and got no response up until I spoke to Matthew Ford from BlueCranes Basketball academy. I guess he spoke to them because shortly after that, I got a response from a different email account. I wanted to purchase a basketball kit and soccer kit. The person I spoke to (Zain Ebrahim) had a response rate of between 24 - 48 hours and was so passive aggressive and condescending in his emails as if he was being forced to do business with us. It was so off-putting, to say the least. I was contacting on behalf of a global company that has a Cape Town branch and is sponsoring a Belhar based basketball team and a Khayelitsha based soccer team. Therefore, we needed to confirm their preferred colours and sizes before we could place an order. Zain seemed to be annoyed by this and even proceeded to tell me that we as the consumer have the right to take our business elsewhere and to contact him when we are ready to place an order. He also advised us that the R4999 quote he had provided us with is only valid for 7 days and that the soccer and basketball kits' prices had increased. We were never advised that the quotes are valid for 7 days only seeing as he only sent us blank emails with the quotes. I did not see this on their website either. This Zain person has no email etiquette or customer service skills. This was definitely a horrible experience which left an even worse first impression of SollyM as a company. If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
0
Replies (0)PShsA
Publicly Shaming horrendous service Always
1 reviews | Active since Jan 2020
8 Nov 2022, 16:33
If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
SollyM Sports was recommended to me by Matthew Ford from BlueCranes Basketball academy. I sent them an email and a Whatsapp message on 1 November 2022, as well as, commented on an Instagram post requesting that they check their emails and got no response up until I spoke to Matthew Ford from BlueCranes Basketball academy. I guess he spoke to them because shortly after that, I got a response from a different email account. I wanted to purchase a basketball kit and soccer kit. The person I spoke to (Zain Ebrahim) had a response rate of between 24 - 48 hours and was so passive aggressive and condescending in his emails as if he was being forced to do business with us. It was so off-putting, to say the least. I was contacting on behalf of a global company that has a Cape Town branch and is sponsoring a Belhar based basketball team and a Khayelitsha based soccer team. Therefore, we needed to confirm their preferred colours and sizes before we could place an order. Zain seemed to be annoyed by this and even proceeded to tell me that we as the consumer have the right to take our business elsewhere and to contact him when we are ready to place an order. He also advised us that the R4999 quote he had provided us with is only valid for 7 days and that the soccer and basketball kits' prices had increased. We were never advised that the quotes are valid for 7 days only seeing as he only sent us blank emails with the quotes. I did not see this on their website either. This Zain person has no email etiquette or customer service skills. This was definitely a horrible experience which left an even worse first impression of SollyM as a company. If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
Helpful (0)
|Replies (0)PShsA
Publicly Shaming horrendous service Always
1 reviews | Active since Jan 2020
8 Nov 2022, 16:33
If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
SollyM Sports was recommended to me by Matthew Ford from BlueCranes Basketball academy. I sent them an email and a Whatsapp message on 1 November 2022, as well as, commented on an Instagram post requesting that they check their emails and got no response up until I spoke to Matthew Ford from BlueCranes Basketball academy. I guess he spoke to them because shortly after that, I got a response from a different email account. I wanted to purchase a basketball kit and soccer kit. The person I spoke to (Zain Ebrahim) had a response rate of between 24 - 48 hours and was so passive aggressive and condescending in his emails as if he was being forced to do business with us. It was so off-putting, to say the least. I was contacting on behalf of a global company that has a Cape Town branch and is sponsoring a Belhar based basketball team and a Khayelitsha based soccer team. Therefore, we needed to confirm their preferred colours and sizes before we could place an order. Zain seemed to be annoyed by this and even proceeded to tell me that we as the consumer have the right to take our business elsewhere and to contact him when we are ready to place an order. He also advised us that the R4999 quote he had provided us with is only valid for 7 days and that the soccer and basketball kits' prices had increased. We were never advised that the quotes are valid for 7 days only seeing as he only sent us blank emails with the quotes. I did not see this on their website either. This Zain person has no email etiquette or customer service skills. This was definitely a horrible experience which left an even worse first impression of SollyM as a company. If you do not mind being treated in a condescending, passive-aggressive disrespectful manner while placing an order online, then Zain Ebrahim from SollyM Sports is the perfect person to reach out to
0
Replies (0)