Spa Utopia
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Spa Utopia has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Spa Utopia across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I would like to state my dissatisfaction with Spa Utopia, I bought a 1 hour Massage Voucher on Hyperli for my wife Birthday for R500 In May, thinking this would be a seamless process this was not the case as every time we try and book via the whatsapp with the voucher the consultant on numerous occasions would just bluntly tell us for the past 8 weeks there are no slots available, when you ask when will be the next available slot they ignore me, all I want is my refund
1 reviews | Active since Jan 2020
I would like to state my dissatisfaction with Spa Utopia, I bought a 1 hour Massage Voucher on Hyperli for my wife Birthday for R500 In May, thinking this would be a seamless process this was not the case as every time we try and book via the whatsapp with the voucher the consultant on numerous occasions would just bluntly tell us for the past 8 weeks there are no slots available, when you ask when will be the next available slot they ignore me, all I want is my refund
1 reviews | Active since Jan 2020
I received a spa voucher for Mother's Day at Spa Utopia and booked a date, but unfortunately I could not make it one time and tried to reschedule for another date. It was a struggle to speak to someone. I had to whatsap them continuously just to see whether they have change the date etc. I was supposed to have a spa massage on 21 June and messaged them that morning to request for directions. Only then did they tell me that they are moving! Would it not be decent to let clients know that they are moving and propose an alternative date? I asked them to let me know once they are settled and that was last week and they have not had the decency to return any messages!!
1 reviews | Active since Jan 2020
I received a spa voucher for Mother's Day at Spa Utopia and booked a date, but unfortunately I could not make it one time and tried to reschedule for another date. It was a struggle to speak to someone. I had to whatsap them continuously just to see whether they have change the date etc. I was supposed to have a spa massage on 21 June and messaged them that morning to request for directions. Only then did they tell me that they are moving! Would it not be decent to let clients know that they are moving and propose an alternative date? I asked them to let me know once they are settled and that was last week and they have not had the decency to return any messages!!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.