SB
Spar Bellville
Unclaimed Business
SB
Spar Bellville
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Spar Bellville
Spar Bellville has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Spar Bellville across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tasneem M
1 reviews | Active since Jan 2020
21 Jan 2026, 04:45
Good service & quality
Always love visiting my favourite Spar. Friendly staff, fresh cooked foods and good prices. I had a very pleasant shopping experience yesterday, and I left with my groceries feeling happy and satisfied.
Helpful (0)
|Replies (0)TM
Tasneem M
1 reviews | Active since Jan 2020
21 Jan 2026, 04:45
Good service & quality
Always love visiting my favourite Spar. Friendly staff, fresh cooked foods and good prices. I had a very pleasant shopping experience yesterday, and I left with my groceries feeling happy and satisfied.
0
Replies (0)LW
Llewellyn W
1 reviews | Active since Jan 2020
15 May 2025, 15:43
Human rights violation and poor Customer service
On the 7/5/2025 Myself bought groceries at KasselsveiSPAR owner believe to be Mr.Marco Bakkes which up until today has not contacted Myself with regarding to the most unprofessional and humiliated experience I'd received as a customer. After settling the purchase items with the friendly cashier, I proceeded to the exit unbothered until a gentleman approached myself with no identification to accompanying himself stating that his been informed to investigate or pat search myself for possible theft. With that being said I was led to a small open and unsecured room at the entrance of the store without privacy or some form of discreet store policy or procedure. I was complaint until the point where'as I felt emotional distress and humiliated inftont of other custers and the store staff. I respectfully request to unfold my discomfort with management "Nico" whom appeared to look confuse and unprofessional. I continued expressing myself informing himself "Nico" that I am in discomfort with the sequence of the proceeding and the environment it plays out. He continues saying "Nico" unfortunately theres nothing that himself can do, it's instructions from the owner Mr.M.Bakkes. At this point I felt helpless and decided to record this horrible customer service where there's no visible customer service centric identified. I then suggested that ourselves should get SAPS to conduct this preceedings as I was completely in discomfort. The store Manager "Nico" whipped his phone out yet again infront of other customers and staff engaging the cops. Throughout that exercise I'd needed to remind them to not leave me unattended. The police arrived, then only there was proper structure in place. We proceeded from that point to a more secured room, viewed the footage about 3 times and no sign or form of visible theft was sighted. The camera opporater kept on insisting, that I should get pat search, making another strong accusation that security should be looking for a chocolate. After 1hour 30minutes I'd give them consent to continue with their proceedings and the results turned out negative. No apology from management or the owner, management insisted that he'll let the owner contact myself the next day whereas I can continue to discuss compensation, time wasted, humiliation and formal apology infront of the staff that was working throughout that shift. Mr.Bakkes the store owner blatantly ignored my request haven't contacted myself since 15/05/2025. I am feeling passionate about letting other customers read about my experience as a valued customer and would not want the unskilled security or management humiliate and treat innocent customers as an ******** at any point of conducting business with them.
Helpful (0)
|Replies (0)LW
Llewellyn W
1 reviews | Active since Jan 2020
15 May 2025, 15:43
Human rights violation and poor Customer service
On the 7/5/2025 Myself bought groceries at KasselsveiSPAR owner believe to be Mr.Marco Bakkes which up until today has not contacted Myself with regarding to the most unprofessional and humiliated experience I'd received as a customer. After settling the purchase items with the friendly cashier, I proceeded to the exit unbothered until a gentleman approached myself with no identification to accompanying himself stating that his been informed to investigate or pat search myself for possible theft. With that being said I was led to a small open and unsecured room at the entrance of the store without privacy or some form of discreet store policy or procedure. I was complaint until the point where'as I felt emotional distress and humiliated inftont of other custers and the store staff. I respectfully request to unfold my discomfort with management "Nico" whom appeared to look confuse and unprofessional. I continued expressing myself informing himself "Nico" that I am in discomfort with the sequence of the proceeding and the environment it plays out. He continues saying "Nico" unfortunately theres nothing that himself can do, it's instructions from the owner Mr.M.Bakkes. At this point I felt helpless and decided to record this horrible customer service where there's no visible customer service centric identified. I then suggested that ourselves should get SAPS to conduct this preceedings as I was completely in discomfort. The store Manager "Nico" whipped his phone out yet again infront of other customers and staff engaging the cops. Throughout that exercise I'd needed to remind them to not leave me unattended. The police arrived, then only there was proper structure in place. We proceeded from that point to a more secured room, viewed the footage about 3 times and no sign or form of visible theft was sighted. The camera opporater kept on insisting, that I should get pat search, making another strong accusation that security should be looking for a chocolate. After 1hour 30minutes I'd give them consent to continue with their proceedings and the results turned out negative. No apology from management or the owner, management insisted that he'll let the owner contact myself the next day whereas I can continue to discuss compensation, time wasted, humiliation and formal apology infront of the staff that was working throughout that shift. Mr.Bakkes the store owner blatantly ignored my request haven't contacted myself since 15/05/2025. I am feeling passionate about letting other customers read about my experience as a valued customer and would not want the unskilled security or management humiliate and treat innocent customers as an ******** at any point of conducting business with them.
0
Replies (0)NA
Najma A
1 reviews | Active since Jan 2020
1 Dec 2024, 05:11
Poor quality and service
Spar kasselsvlei the communication and management team is so poor to not correctify another day later and no feedback I have ordered my Friday night meal from them not only was the food quality so poor they have also not sent items that was paid for I get a email I respond to it with requested information however still I have not heard from them this is really bad old stink rolls and dry chicken my baby's paid yogurts not in the cart no refund and paid item do you get worse than this
Helpful (0)
|Replies (0)NA
Najma A
1 reviews | Active since Jan 2020
1 Dec 2024, 05:11
Poor quality and service
Spar kasselsvlei the communication and management team is so poor to not correctify another day later and no feedback I have ordered my Friday night meal from them not only was the food quality so poor they have also not sent items that was paid for I get a email I respond to it with requested information however still I have not heard from them this is really bad old stink rolls and dry chicken my baby's paid yogurts not in the cart no refund and paid item do you get worse than this
0
Replies (0)VP
Virgil P
1 reviews | Active since Jan 2020
26 Aug 2024, 06:33
Best Service Best Ribbs and Chip Ever.❤️
I would like to let All know Spar Bellville Service is Excellent and There Deli Who sells the Ribbs and Chips and Burgers and Breakfast sit in Just Amazing.There People at Deli were the Ribbs and Chips is Sell is Friendly and Food is Awesome plus.Kim -Lee Always help Me with My Order and I must say Outstanding and Great Service.Call Me if U want Some advise of there Service 0625828859. Spar Kassevlei Bellville
Helpful (0)
|Replies (0)VP
Virgil P
1 reviews | Active since Jan 2020
26 Aug 2024, 06:33
Best Service Best Ribbs and Chip Ever.❤️
I would like to let All know Spar Bellville Service is Excellent and There Deli Who sells the Ribbs and Chips and Burgers and Breakfast sit in Just Amazing.There People at Deli were the Ribbs and Chips is Sell is Friendly and Food is Awesome plus.Kim -Lee Always help Me with My Order and I must say Outstanding and Great Service.Call Me if U want Some advise of there Service 0625828859. Spar Kassevlei Bellville
0
Replies (0)SN
Seitlheko N
1 reviews | Active since Jan 2020
5 Jul 2024, 14:53
False Marketing
The worst service from a place I am so loyal to, the poor management and lack of competence from the supervision is **********. They have prices messed up the prices in the store and when you get to the till they force you to pay a price of which is not there on the shelve. Today was the last day at that spar and I am really disappointed at the kind of service we receive at our local stores
Helpful (0)
|Replies (0)SN
Seitlheko N
1 reviews | Active since Jan 2020
5 Jul 2024, 14:53
False Marketing
The worst service from a place I am so loyal to, the poor management and lack of competence from the supervision is **********. They have prices messed up the prices in the store and when you get to the till they force you to pay a price of which is not there on the shelve. Today was the last day at that spar and I am really disappointed at the kind of service we receive at our local stores
0
Replies (0)VP
JN
Janine N
1 reviews | Active since Jan 2020
29 Nov 2023, 15:44
Manager says me as a consumer has no right to return my items bought 5 days agoa
I write this review with so much anger and disappointment. I recently as in Saturday bought alcohol for a staff party and wanted to return the goods as the persons who was having the staff party cancelled due to the process of retrenchment. It's quite obvious that no one wants to party with retrenchments looming. I went to Tops on Weeto speak about returning the alcohol which is safely stored at home untouched. Gawie the manager then stand before me and then tells me that he will not take back the alcohol that I bought SATURDAY the 25th November 2023. And I asked him as a consumer do I not have the right to return such items if there is mitigating circumstances and e point blank told me that I do not have the right to return and get my money back as he has the. right to decline my return. This is money taken from out of m pocket as I was doing the party people a favour by buying this alcohol with my hard earned money which he is telling me he won't give back. I am going through this retrenchment as well and cannot afford to keep alcohol that I don't even drink. I m asking for your urgent assistance in this matter to rectify this wrong. I actually wish I could rate no stars. Contact number 021 946 2675
Helpful (0)
|Replies (0)JN
Janine N
1 reviews | Active since Jan 2020
29 Nov 2023, 15:44
Manager says me as a consumer has no right to return my items bought 5 days agoa
I write this review with so much anger and disappointment. I recently as in Saturday bought alcohol for a staff party and wanted to return the goods as the persons who was having the staff party cancelled due to the process of retrenchment. It's quite obvious that no one wants to party with retrenchments looming. I went to Tops on Weeto speak about returning the alcohol which is safely stored at home untouched. Gawie the manager then stand before me and then tells me that he will not take back the alcohol that I bought SATURDAY the 25th November 2023. And I asked him as a consumer do I not have the right to return such items if there is mitigating circumstances and e point blank told me that I do not have the right to return and get my money back as he has the. right to decline my return. This is money taken from out of m pocket as I was doing the party people a favour by buying this alcohol with my hard earned money which he is telling me he won't give back. I am going through this retrenchment as well and cannot afford to keep alcohol that I don't even drink. I m asking for your urgent assistance in this matter to rectify this wrong. I actually wish I could rate no stars. Contact number 021 946 2675
0
Replies (0)