SS
Squeaky Smalls
Unclaimed Business
SS
Squeaky Smalls
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKS
Kelly S
1 reviews | Active since Jan 2020
14 Jul 2023, 18:23
Incredible quality and service!
Incredible quality beds! So impressed with the Jeep bed that they made for my son's birthday present. He was ecstatic. And super impressed with the turnaround time. Duran went out of his way to make sure it was delivered in time to surprise my boy.
Helpful (0)
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Kelly S
1 reviews | Active since Jan 2020
14 Jul 2023, 18:23
Incredible quality and service!
Incredible quality beds! So impressed with the Jeep bed that they made for my son's birthday present. He was ecstatic. And super impressed with the turnaround time. Duran went out of his way to make sure it was delivered in time to surprise my boy.
0
Replies (0)DM
Didi M
1 reviews | Active since Jan 2020
17 Apr 2023, 09:28
Squeaky Smalls - great company, long delivery process (update)
I received an update regarding my order from the owner of Squeaky Smalls the following day after my last post, 13 April. He let me know that he hadn't been feeling very well which explained the lack of communication. He had unfortunately left his administrator, Jenny, holding the fort who called me the day of my last post leaving an unpleasant message on my voicemail after having a go at me on my Instagram DM's. He was sincerely apologetic and has kept me updated about the delivery of my order. It seems as though the hold up is with their delivery process. I have since adjusted my rating to be fair to the owner and I'm quite relieved that it is indeed a legitimate business which just happens to have an extremely rude and unprofessional administrator (Jenny) and an unfortunate choice of delivery mode which can cause a long wait for your delivery. Those are the only negatives I've had but I'm looking forward to my order. Overall, I am impressed with how the owner was able to turn this experience around and provide a better customer experience. He has also added a complimentary floating shelf to make up for my previous experience.
Helpful (0)
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Didi M
1 reviews | Active since Jan 2020
17 Apr 2023, 09:28
Squeaky Smalls - great company, long delivery process (update)
I received an update regarding my order from the owner of Squeaky Smalls the following day after my last post, 13 April. He let me know that he hadn't been feeling very well which explained the lack of communication. He had unfortunately left his administrator, Jenny, holding the fort who called me the day of my last post leaving an unpleasant message on my voicemail after having a go at me on my Instagram DM's. He was sincerely apologetic and has kept me updated about the delivery of my order. It seems as though the hold up is with their delivery process. I have since adjusted my rating to be fair to the owner and I'm quite relieved that it is indeed a legitimate business which just happens to have an extremely rude and unprofessional administrator (Jenny) and an unfortunate choice of delivery mode which can cause a long wait for your delivery. Those are the only negatives I've had but I'm looking forward to my order. Overall, I am impressed with how the owner was able to turn this experience around and provide a better customer experience. He has also added a complimentary floating shelf to make up for my previous experience.
0
Replies (0)DM
Didintle M
1 reviews | Active since Jan 2020
13 Apr 2023, 11:32
Is this a legitimate business? Non delivery of paid goods.
I purchased a bed from them on 20 February 2023 and today is 13 April 2023. Everything was paid for on the 20th Feb and I received a call from them saying that my bed is now ready and awaiting their courier guy to deliver. This confirmation was about 2 weeks ago. Now I'm struggling to get through to them and getting voicemail. I fear that this business has taken my money and run without delivering my goods.
Helpful (0)
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Didintle M
1 reviews | Active since Jan 2020
13 Apr 2023, 11:32
Is this a legitimate business? Non delivery of paid goods.
I purchased a bed from them on 20 February 2023 and today is 13 April 2023. Everything was paid for on the 20th Feb and I received a call from them saying that my bed is now ready and awaiting their courier guy to deliver. This confirmation was about 2 weeks ago. Now I'm struggling to get through to them and getting voicemail. I fear that this business has taken my money and run without delivering my goods.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
30 Mar 2023, 05:05
Select the thicker wood or give this a skip
We ordered a Bella bed and it's so flimsy. Cracked on the first day despite relative care. They should not manufacture beds with such thin wood. Not especially cheap either as everything you add is extra. The house bed is 3cms off the floor despite selecting extra legs and there is no support bars so pillows frequently fall off. It just feels like they did the absolute minimum
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Anonymous
1 reviews | Active since Jan 2020
30 Mar 2023, 05:05
Select the thicker wood or give this a skip
We ordered a Bella bed and it's so flimsy. Cracked on the first day despite relative care. They should not manufacture beds with such thin wood. Not especially cheap either as everything you add is extra. The house bed is 3cms off the floor despite selecting extra legs and there is no support bars so pillows frequently fall off. It just feels like they did the absolute minimum
0
Replies (0)JL
Jeanne L
1 reviews | Active since Jan 2020
2 Mar 2023, 14:14
Squeaky Smalls, fear that we have been scammed
We ordered a Rocco House Bed on 26/22/2022. Still have not received the bed. Not able to reach them on the phone number provided (0721490947). In the past, they did not respond to emails, only when you contact them via their website but the website www.squeakysmalls.com seems down now. I fear that we have been scammed.
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|Replies (0)JL
Jeanne L
1 reviews | Active since Jan 2020
2 Mar 2023, 14:14
Squeaky Smalls, fear that we have been scammed
We ordered a Rocco House Bed on 26/22/2022. Still have not received the bed. Not able to reach them on the phone number provided (0721490947). In the past, they did not respond to emails, only when you contact them via their website but the website www.squeakysmalls.com seems down now. I fear that we have been scammed.
0
Replies (0)