

Stadium Fast Food
Replied to 80% of negative reviews
Reply time on negative reviews: 427 hours 53 min
TrustIndex
0
Ranking
#14
in Restaurants & Food
Avg Reply
334h 17m
NPS Score
-15
Recommended: Unlikely
Replied to 80% of negative reviews
Reply time on negative reviews: 427 hours 53 min
Jun '25 - May '26
Stadium Fast Food has a TrustIndex of 0 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. They reply to 80% of negative reviews, typically within 427 hours 53 min. Hellopeter has tracked Stadium Fast Food across 64 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Thank you Stadium fast foods in Bloemfontein. All branches, nice and fresh meals at good and fair prices. Keep it up.
1 reviews | Active since Jan 2020
Thank you Stadium fast foods in Bloemfontein. All branches, nice and fresh meals at good and fair prices. Keep it up.
1 reviews | Active since Jan 2020
My name is Azile, last year December I went to Stadium In Food Court in Bloemfontein next to Mesdiclinic to dine with my sister as usual. Not knowing that was going to be first bad day there when it comes to service. I went by the counter, Lucia attended me of which that is where the problem started, she said we can't dine on we have to take takeaway when I asked why she said there are no clean dishes. So we have to buy and leave I said but i cam see the dishes I want to dine in can someone at the back help with dishes, her answer was no the other person is busy preparing food. Okay that was a last straw then I said give us takeaway but we will sit she said no you can't if customers who buys takeaway they leave. I said we will sit so anyone who question you send them to us. Okay fine fast forward the food came on a doggie bag, when we open the food was all over the bag, the bread and cheese were super dry to a point that I asked Palesa Trainee to see, I asked her to call the manager, Angela who just started her shift came and pologised asking to make another meal for us. So my complain is how come a whole restaurant tells customers they don't have clean plated and must go eat outside cause they are not allowed to dine with doggie bag. I mean like we paid not that we as customers always have negative agenda but why such treatment and that's my favorite restaurant.
1 reviews | Active since Jan 2020
My name is Azile, last year December I went to Stadium In Food Court in Bloemfontein next to Mesdiclinic to dine with my sister as usual. Not knowing that was going to be first bad day there when it comes to service. I went by the counter, Lucia attended me of which that is where the problem started, she said we can't dine on we have to take takeaway when I asked why she said there are no clean dishes. So we have to buy and leave I said but i cam see the dishes I want to dine in can someone at the back help with dishes, her answer was no the other person is busy preparing food. Okay that was a last straw then I said give us takeaway but we will sit she said no you can't if customers who buys takeaway they leave. I said we will sit so anyone who question you send them to us. Okay fine fast forward the food came on a doggie bag, when we open the food was all over the bag, the bread and cheese were super dry to a point that I asked Palesa Trainee to see, I asked her to call the manager, Angela who just started her shift came and pologised asking to make another meal for us. So my complain is how come a whole restaurant tells customers they don't have clean plated and must go eat outside cause they are not allowed to dine with doggie bag. I mean like we paid not that we as customers always have negative agenda but why such treatment and that's my favorite restaurant.
1 reviews | Active since Jan 2020
Stadium fast food Twin City Heidedal. Love your food, love your menu. But here's my problem, after my number has been called to collect my my order. The lady who was supposed to give me my food, looked at me and just turned her back on me, looked straight at me and turned her back. This is not the first time. Customer service 1 star. Who ever she was on 28 August 2025 customer service.. customer service PLEASE.
1 reviews | Active since Jan 2020
Stadium fast food Twin City Heidedal. Love your food, love your menu. But here's my problem, after my number has been called to collect my my order. The lady who was supposed to give me my food, looked at me and just turned her back on me, looked straight at me and turned her back. This is not the first time. Customer service 1 star. Who ever she was on 28 August 2025 customer service.. customer service PLEASE.
1 reviews | Active since Jan 2020
I went Stadium Fast foods Heidedal today, to purchase burgers in the afternoon and because I know they always taste good, I know the standard by now. But to my demise the patty was so raw that I threw it away. I didn’t call or do anything cause it’s the first time I’m experiencing such so I thought it’s just human error. But now I went again to buy Beef Dagwoods and explicitly told the cashier to ask the staff to make sure it’s well cooked. I got home and it’s even worse so today I lost 400 at Stadium because of raw meat and it’s very hard not edible at all. I’m deeply disappointed
1 reviews | Active since Jan 2020
I went Stadium Fast foods Heidedal today, to purchase burgers in the afternoon and because I know they always taste good, I know the standard by now. But to my demise the patty was so raw that I threw it away. I didn’t call or do anything cause it’s the first time I’m experiencing such so I thought it’s just human error. But now I went again to buy Beef Dagwoods and explicitly told the cashier to ask the staff to make sure it’s well cooked. I got home and it’s even worse so today I lost 400 at Stadium because of raw meat and it’s very hard not edible at all. I’m deeply disappointed
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