S
STEPP
Unclaimed Business
S
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMC
Michael C
1 reviews | Active since Jan 2020
22 Mar 2017, 08:17
Will not fight for their customers, not pay out.
<p>Stay away from STEPP insurance brokers !!!</p> <p>They will not fight for their clients, and only hear from them when you get premium increases, whether you claim or not.</p> <p>I had a break in a week after we moved house, the alarm installation was booked, but the breakin occurred before the installation. They are refusing to pay out a cent.</p> <p>This after being a client for 9 years, and only claimed once for a car accident. Nice way of making money, take premium and dont pay out.</p> <p> </p> <p>STAY AWAY PEOPLE !!!</p>
Helpful (0)
|Replies (0)MC
Michael C
1 reviews | Active since Jan 2020
22 Mar 2017, 08:17
Will not fight for their customers, not pay out.
<p>Stay away from STEPP insurance brokers !!!</p> <p>They will not fight for their clients, and only hear from them when you get premium increases, whether you claim or not.</p> <p>I had a break in a week after we moved house, the alarm installation was booked, but the breakin occurred before the installation. They are refusing to pay out a cent.</p> <p>This after being a client for 9 years, and only claimed once for a car accident. Nice way of making money, take premium and dont pay out.</p> <p> </p> <p>STAY AWAY PEOPLE !!!</p>
0
Replies (0)A
A
Anonymous
1 reviews | Active since Jan 2020
31 Oct 2016, 16:30
More than 2 weeks still waiting on a claim
<p>On the 14th October 2016, I have submitted a claim form for a water pipe leaking in my wall. Today, more than 2 weeks later. I have not had any reponse and the damage to my building has escalated.</p> <p> </p> <p>Everyday I phone and e-mail twice, with no resolution or call backs.</p> <p> </p> <p>This service is really shocking.</p>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
31 Oct 2016, 16:30
More than 2 weeks still waiting on a claim
<p>On the 14th October 2016, I have submitted a claim form for a water pipe leaking in my wall. Today, more than 2 weeks later. I have not had any reponse and the damage to my building has escalated.</p> <p> </p> <p>Everyday I phone and e-mail twice, with no resolution or call backs.</p> <p> </p> <p>This service is really shocking.</p>
0
Replies (0)