Supabets

Based on recent customer reviews, Supabets is facing severe customer dissatisfaction centred on withdrawal delays, FICA re-verification loops, and unresponsive support. While a small minority praise specific agents and historic reliability, the overwhelming pattern describes a system that accepts deposits instantly but obstructs payouts. Customers feel financially trapped, with many threatening regulatory escalation to the National Gambling Board and Mpumalanga Economic Regulator.

The most common complaint about Supabets, based on Hellopeter's AI analysis of recent customer reviews, is Withdrawals, Payouts & Billing. Withdrawals, Payouts & Billing (1.0) is the most damaging theme. Customers describe deposits processing instantly while withdrawals stall for days or weeks, vouchers not crediting, withdrawals reversed without funds returning, and a perceived 30-day hold rule used to delay legitimate payouts.

Supabets scores 1.2 out of 5 on Hellopeter's AI analysis of service quality in Betting & Gambling, compared to the Betting & Gambling industry average of 2. Their strongest theme is Platform Experience (1.5); their weakest is Payouts & Billing (1). The top AI-rated Betting & Gambling business on Hellopeter is 1xbet (4). How is the AI Score calculated? →

Supabets has a TrustIndex of 3.6 out of 10 on Hellopeter, based on 126 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 2 hours 23 min. Hellopeter has tracked Supabets across 1,368 total reviews. How is the TrustIndex calculated? →